Introduction
The Green Climate Fund (GCF)โa critical element of the historic Paris Agreementโis the worldโs largest climate fund mandated to support low-emission, climate-resilient development pathways. As an operating entity of the financial mechanism of the United Nations Framework Convention on Climate Change (UNFCCC), GCF contributes to the goal of keeping an average global temperature rise well below two degrees Celsius.
The Fund seeks to engage a Company-community mediation training facilitator to carry out the tasks, duties and responsibilities, deliver the set deliverables and provide support to the hiring unit as detailed below. The consultant will join GCF team on Remote based. The assignment is for an initial 30 days over a 3-month period.
Role
All accredited entities (AEs) including Direct Access Entities (DAEs) of the GCF are required to establish their own grievance redress mechanisms (GRMs). The IRM has been conducting training for the GRMs of DAEs over the past four years and has also developed comprehensive online learning modules on grievance redress to assist the GRMs of DAEs. While the online modules dedicate one of the modules to addressing complex complaints by using problem solving, additional in-depth training in company-community mediation will help equip the GRMs of DAEs with the necessary conflict analysis skills and understanding of the mediation process as an effective way to resolve complex complaints.
Depending on availability, the training can be extended to mediators located in countries where the IRM and/or the GRMs of DAEs might require the assistance of local mediators.
The training will be delivered online via Zoom and relevant course materials will be shared with the participants. The course will be a mix of short lectures, discussions, and group and individual work, including but not limited to using case studies and role plays. The IRM is seeking the services of a training facilitator for these activities, the requirements for which are dealt with in more detail below.
Duties and Responsibilities
The Consultant will be responsible for but not limited to:
The training facilitator will deliver two separate but identical 10-hour workshops on company-community mediation. One workshop will be delivered to accommodate eastern time zones, and another will be delivered to accommodate western time zones. The workshops are expected to be held in November 2023.
The workshops will combine live sessions along with self-instruction and exercises. The second facilitator will be selected โ if needed - by the lead facilitator, and the lead facilitator will be solely responsible for the selection of the second facilitator and the quality of his/her services.
The workshops will consist of presentations and breakout sessions around a specific set of topics. The final format of the modules of the workshops will need to be decided together with the IRM team.
Each of the two company-community mediation virtual workshops must consist of the following elements/features:
The content for each training will be delivered over a 10-hour course schedule:
โข Weeks 1 through 5, each weekly full-class session would be two hours: 90 minutes reviewing the work they did during the past week and its implications, and 30 minutes framing and preparing for small-group assignments. Week 1 would include a one-hour introductory session.
โข Small-group work outside the full-class session would require approximately 3 to 4 additional hours each week: half of it reading on their own, and the other half for the virtual small-group simulation exercises.
Expected outputs
โข Design and develop appropriate workshops for the mediation training;
โข Ensure the quality of the workshop so that they are culturally and gender responsive;
โข Deliver two virtual workshops;
โข Source and secure/directly contract an additional facilitator if necessary;
โข Source and secure (on a voluntary basis) appropriately qualified guest speakers for key topics, if necessary;
โข Develop, administer and review appropriate assignments for participants;
โข Be available to respond to participant questions between sessions. The consultant will proactively seek input from participants during and after the training to ensure that the content of the workshop is assimilated; and
โข Prepare a lessons learnt report for the IRM detailing the challenges faced by the GRMs and the facilitator. The report should also include suggestions on how to improve the workshop in the future.
Required Experience and Qualifications
โข Masterโs degree in a relevant discipline, including law, alternative dispute resolution, conflict resolution, political science, or international relations. Masterโs degree can be substituted by two additional years of work experience;
โข Minimum of 13 years of relevant work experience is required;
โข Good knowledge of grievance redress mechanisms, learning techniques, and virtual training;
โข Proven track record of successfully performing similar assignments and conducting virtual workshops, especially for professionals dealing with complaints and conflicts in the domain of company-community interactions;
โข Demonstrated experience in delivering training and capacity development services to developing country stakeholders, including through innovative methodologies and approaches;
โข Understanding of dispute resolution processes applicable to international grievance redress mechanisms; and
โข Full professional proficiency in English is required. Professional competency in French and/or Spanish is a plus.
IMPORTANT NOTE:
As part of the application, interested candidates are also required to submit proposals on how they will carry out the workshops/trainings, e.g., their workplan, time schedule, agenda, curriculum, tools used, end-goals, etc. The proposals will be evaluated together with the submitted application and CVs.