Capacity Development Officer

Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Department Programs - Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

Position Overview

Pact is part of the consortium implementing the MOMENTUM Country and Global Leadership project, a five-year global funded USAID project to provide targeted Maternal Newborn Child Health, Family Planning and Reproductive Health (MNCH/FP/RH) and Technical and Capacity Development Assistance to countries to facilitate countries’ journeys to self-reliance. MOMENTUM aims to contribute to global technical leadership and learning, and USAID’s policy dialogue for achievement of global MNCH/FP/RH goals through support to globally endorsed MNCH/FP/RH initiatives, strategies, frameworks, guidelines, and action plans.

Pact is contributing to a 3-year MOMENTUM buy-in in Côte d’Ivoire that will increase, in the selected underserved areas, the accessibility, quality, and use of proven interventions that fundamentally improve women’s health as well as that of their newborn infants and children. The activity is expected to build on past MCH and FP/RH efforts that have proven successful in Côte d’Ivoire, to complement ongoing MCH and FP/RH interventions, and to take advantage of USAID’s strong district level presence by coordinating with HIV/AIDS and malaria efforts in ways that optimize inputs and health outcomes.

The Capacity Development Officer will support capacity development project activities in Côte d’Ivoire and contribute to technical project components. The CD Officer will focus efforts on ensuring adequate capacity is developed among several local partners by using Pact’s approaches, including the Integrated Technical and Organizational Capacity Assessments (ITOCA), Organizational Performance Index (OPI) and others. They contribute to the quality design and delivery of the program’s CD activities and ensuring that these are implemented in compliance with all donor, consortium, Pact, and project-specific policies. The position will conduct regular monitoring with each local partner.

Key Responsibilities

• Deliver high-quality technical and organizational capacity development activities for selected partners, in areas such as Governance, Financial and program Management, Procurement, Gender Integration, strategic information, sustainability, and more.
• Provide technical support to local partners in the implementation of change action plan (CAP)
• Work collaboratively with consortium partners in Côte d’Ivoire to implement programming
• Work with Pact team to learn and apply CD tools including ITOCA, OPI and action plans with partners in Côte d’Ivoire, ensuring high-quality through participatory methodologies, co-creation, and contextualization, as per Pact’s capacity development overarching principles, approaches, and tools
• Contribute to the development of materials and processes for topics identified for capacity development of partners, including training, mentoring, coaching, peer learning and other methods
• Provide support to Pact’s Capacity Solutions Platform (CSP) for partner organizations and encourage partner’s data-driven decision-making through training, mentoring and coaching on the CSP and CD data analysis
• Remain up to date with latest methodologies, best practices, and donor requirements and ensure that the project capacity development efforts are consistent with the best practices of the industry
• Ensure flexibility and high quality of the capacity development support provided to partners
• Contribute to the production of success story and lesson learned

  Management and coordination support

  • Contribute to the development of annual work plans, CD activities and program reporting
  • Coordinate with stakeholders in all aspects of activity planning, implementation, and monitoring and learning
  • Attend and contribute to relevant MOMENTUM working groups, meetings, and workshops

    Basic Requirements

    • BA with 5+ years or MA with 2+ years of experience in global development, public health, organizational development, or related fields
    • Experience in implementing technical and organizational capacity building programs
    • Experience in facilitation, CD approaches and methods relevant to capacity development, including training and mentorship
    • Demonstrated flexibility, adaptability, and the ability to perform and collaborate in a fast-paced environment
    • Ability to work independently and in collaboration with a consortium of partners to produce timely and high-quality results
    • Experience implement USAID programming
    • Fluent (writing and speaking) in French