Only candidates who are not nationals of the country of assignment are eligible to apply to this position
Hardship LevelA (least hardship)
Family TypeFamily
Residential location (if applicable)
GradePR2
Staff Member / Affiliate TypeProfessional
* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff memberโs country of nationality.
In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-10-13
Job Posting End DateNovember 9, 2023
Standard Job Description
Associate RSD Officer
Organizational Setting and Work Relationships
The Associate RSD Officer provides legal, operational and strategic support on mandate or national RSD at global, regional or country operations level. The position may be located at Headquarters (within the Division of International Protection), in a Regional Bureau or in a Country Office and reports to the RSD Officer or Protection Officer or other staff with delegated authority, as appropriate.
The incumbent provides advice and guidance on legal and procedural matters related to RSD whether in the context of mandate RSD and/or national asylum/RSD systems (as applicable), is responsible for conducting RSD (where required), reviewing and providing advice on individual cases in line with requirements under the RSD Procedural Standards. The incumbent is also responsible for contributing to the development of an RSD strategy and, where required, methodologies to promote the effectiveness of RSD as a protection tool and implementing broader organizational objectives and priorities, in compliance with relevant UNHCR standards and policies. Whether in the context of national or mandate RSD, the incumbent provides advice and support to staff engaged in RSD and related activities, monitors trends of RSD decision-making, and conducts training and other capacity-development/strengthening activities to promote consistency in RSD procedures and decision-making. S/he contributes to developing and enhancing regional and global RSD standards and policies, as necessary.
If based in a country operation, the Associate RSD Officer advocates with and supports Government authorities and legal partners in further developing their capacities in line with the GCR and other key UNHCR planning considerations.
The Associate RSD Officer works closely with RSD staff as well as staff responsible for registration, resettlement and training activities. S/he also liaises with relevant focal points in DIP, in particular within the RSD and PNS Sections and other HQ Divisions as required.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Provide legal/procedural advice and support on RSD adjudication issues within the Area of Responsibility (AoR).
- Stay abreast of legal, political, security and other developments relevant to mandate RSD, the protection environment, including developments in relation to national asylum/RSD systems, as applicable.
- Support engagemnt with relevant national authorities and structures in identifying and expanding opportunities in view of developing or strengthening national asylum/RSD systems.
- Support the quality review of RSD Assessments in line with UNHCR policies/guidelines related to mandate RSD and endorse RSD decisions as required.
- Conduct interviews and draft RSD Assessments including for complex/sensitive cases per relevant standards and guidelines.
- Provide ongoing coaching as well as training on the inclusion criteria; principles/procedures related to exclusion; cancellation/revocation; international humanitarian law; human rights law; interviewing techniques and credibility assessment/establishing the facts; and legal drafting.
- Provide training to other UNHCR units on the refugee criteria and related issues as needed.
- Assist with the development of a RSD strategy and support senior management to ensure its full and effective integration into the protection and solution strategy of the Country Operations Plan.
- Assist with developing/enhancing regional and global RSD standards and policies, as required.
- Assist with the design and implementation of operation-specific SOPs for all aspects of RSD operations in line with relevant standards/policies, including UNHCR's AGD policy and Forward Plan, ensuring the prioritisation of persons with specific needs, or, if based in a Regional Bureau, provide support to operations on the above.
- Monitor trends and systematically compile statistics related to RSD case processing.
- Analyze key indicators of the quality and efficiency of decision-making in RSD processing to assess capacity and resource requirements of operations in the region or the operation to which the RSD Officer is assigned.
- Evaluate and contribute to projecting RSD staffing and financial needs using the RSD Staffing Benchmarks, and support allocation of appropriate human, material and financial resources.
- Contribute to identifying and preventing fraud in RSD through oversight, advice and guidance to UNHCR personnel, partners and persons of concern.
If based in DIP or a Regional Bureau:
- Conduct support missions, as required.
- Assess training needs in UNHCR RSD operations and assist RSD Supervisors to provide coaching/capacity building for UNHCR personnel and deployees under their supervision, in coordination with the GLC as appropriate.
- Maintain and manage a consultative process with operations and other stakeholders in the region.
If based in a country operation, together with competent host authorities and partners, contribute to developing processes aiming at developing national institutional capacities and the timely identification of international protection needs in line with the GCR and other key planning considerations.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
International Refugee Law, International Human Rights Law, International Humanitarian Law,
International Criminal Law, Social Sciences, or other relevant field.
Certificates and/or Licenses
RSD Learning Programme Management Learning Programme Protection Learning Programme
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
3 years of experience working directly with procedures and principles related to adjudicating individual asylum claims in RSD procedures. In-depth knowledge of International Refugee Law, International Human Rights Law, International Humanitarian Law and International Criminal Law and ability to apply relevant legal principles in the RSD context, including exclusion decision-making. Thorough knowledge of the \"Procedural Standards for RSD under UNHCR's Mandate\" and other guidelines and standards governing UNHCR's mandate RSD activities. Experience in counselling asylum-seekers and individual case management. Experience and demonstrated skills in refugee law training.
Desirable
Experience as a decision-maker in UNHCR or Government SD procedures is highly desirable. Experience in providing legal representation to asylum seekers in UNHCR or Government SD procedures. Experience in supervising a team. Completion of the RSD Learning Programme and other UNHCR Learning Programmes relevant to RSD. Training and coaching experience. Experience in working with vulnerable or traumatized individuals.
Functional Skills
MG-Political Decision Making
PR-Individual Case Management
PR-Protection-related guidelines, standards and indicators
PR-Government Refugee Status Determination (RSD) procedures
PR-RSD - Principles and Procedures, operational arrangements/assistance
PR-Human Rights Doctrine/Standards
PR-International Humanitarian Law
LE-Draft legal settlement agreements
CO-Cross-cultural communication
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The incumbent of the position must have strong technical knowledge of RSD in UNHCR Mandated Operations and the corporate database (ProGres v4); s/he must have experience in capacity development including assessing training needs, delivery and facilitation. The candidate must have experience in supervising RSD teams and performance management. Knowledge of the Arabic language is desirable.
Required languages (expected Overall ability is at least B2 level):
,
,
Desired languagesArabic
,
,
Operational context
Occupational Safety and Health Considerations:
The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL), except the northeast Jordanian Syrian border area, where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions, low visibility and/or heavy traffic.
Nature of Position:
Mandate RSD is conducted in the Jordan operation as Jordan is not signatory to the 1951 Convention. The Associate RSD Officer is responsible for managing RSD case processing in line with the RSD strategy; this includes maintaining oversight of case identification, referrals and scheduling procedures. Under the oversight of Snr RSD Officer, the incumbent reports directly to RSD Officer.
The incumbent also has a supervisory role, managing a team of Eligibility Officers. Past experience in managing the team, providing required support and instilling the culture of accountability in reaching the agreed output is required by the position. The incumbent is expected to provide guidance and advice on legal and procedural matters related to RSD, and to review and provide advice on individual cases in line with requirements under the RSD Procedural Standards. Experience in processing and reviewing RSD decisions at all instances and levels of complexity, including exclusion and cancellation) is required by the position. S/he will also conduct training and other capacity-development activities to promote consistency in RSD procedures and decisions. S/he will monitor trends to ensure consistency and harmonization, and will systematically compile statistics related to RSD case processing. The incumbent will also be responsible for implementing quality assurance initiatives that aim at ensuring adherence to procedural standards and SOPs.
Living and Working Conditions:
Amman: Jordan has a total population of 9.4 million people. Amman houses 42% of Jordanโs population, 4.008 million, making it the populous city in the country. Amman is categorized as (A) duty station.
Rent in Amman can vary depending on the size of the property itself, number of bedrooms and the area of Amman in which it is located. Renting a 3-bedroom apartment can range from 1100 โ 2500 USD per month.
Amman tends to have a Mediterranean climate; summers are mildly hot, winter usually starts around the end of November and continues until mid-March, there is occasional snowfall.
The medium for teaching in international schools is English, however there are a few French language schools as well. There is a plethora of institutions for children of all ages from pre-school to high school as well universities.
The majority of international educational institutions are in Amman.
Amman is the home to many top-end hospitals and clinics. Due to Jordanian healthcareโs international appeal, nearly all doctors and many support staff speak English. Healthcare here is also very accessible and affordable.
Additional Qualifications
Skills
EducationBachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Law, Bachelor of Arts (BA): Political Science
CertificationsHCR Management Learning Program - UNHCR, HCR Protection Learning Program - UNHCR, HCR RSD Learning Program - UNHCR
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Planning & organizing, Policy research & development, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium Bi-annual Compendium 2023 Part B - October 2023
Additional Information
Functional clearanceThis position doesn't require a functional clearance