This position will be hybrid requiring a few days per week in office. You can be based in any one of our offices India. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
WRI Operations team supports the crucial front-line work of the organization, they directly interact and work with Donors, Partners, Government agencies, Statutory bodies, Trustees, Vendors, and Consultants in fielding their inquiries, providing support at all the fronts and solving problems. So that the WRI programs can be implemented without any hurdles and the program staff and researchers, can develop high quality research documents, plans and implement the programs at the field level. WRI operations team consists of various functions such as Budget and Finance, Grants and Contracts, Legal Counsel, Human Resource, IT and Facilities management. Each role comes under the purview of operations and each function lead reports to the Director Operations and Director Operations report to the CEO of the Organization. WRI Operations team strive for operational excellence across all functions starting with the recruitment, retention and management of WRIโs staff, our most important asset. We manage our endowment, the contributions entrusted to us, and our facilities in ways that are in line with our values and advance our mission. We maintain strict budgetary planning and financial controls to ensure that all contributions are managed in compliance with donorsโ wishes.
Job Highlight:
Reporting to Systems Analyst โ Operations, you will develop apps, workflows, and solutions based on Microsoft Power Platform and other Microsoft tools and platforms. You will work collaboratively with other IT staff of WRI with the primary objective of providing high-quality solutions and support in a multi-cultural and globally distributed organization. You will provide development, implementation, administration, and operations support for collaboration tools within the Microsoft 365 suite (Office 365, Teams, and SharePoint Online). You will also troubleshoot and resolve issues that affect the Microsoft 365 environment and its components when needed. You will be supported by Global IT team members.
What will you do:
Application Development (70%):
- Applications development (Power Apps (Canvas & Model Driven), Power Automate, Power BI)
- SharePoint Configuration and Administration
- Microsoft 365 (forms and teams)
- Microsoft tools and technologies (Azure AD, Azure functions, Microsoft search)
Monitor & Testing (15%):
- Monitor system outages and respond according to service level agreements (SLAs)
- Ensure code changes are scheduled, tested, and executed in adherence to the change management process.
Training & Documentation (15%):
- Application demos and end-user training
- End-User support
- Create and maintain documentation, including design charts, knowledge base articles, and operating procedures
What will you need:
- Education: You have a completed Bachelor's Degree in a related field (Computer Science, Information Technology or Engineering, etc.)
- Experience: You have a minimum of 5 years of hands-on experience in app and solution development in a small, mid-size, or large organization
- Languages: Verbal and written English proficiency. Additional language is a plus
- Requirements: Existing work authorization is required where this position. WRI is unable to authorize visa work authorization
Potential Salary: Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume with cover letter by the date of 2 February 2024. You must apply through the WRI Careers portal to be considered.
What we offer:
- Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
- The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
- A workplace that strives to put diversity and inclusion at the heart of our work.
- The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
- Commitment to hybrid working model with flexible working hours.
- Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the worldโs greatest environment and international development challenges and improve peopleโs lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRIโs mission is to move human society to live in ways that protect Earthโs environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence and Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment; we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.