Requisition ID 34749 Office Country United Kingdom Office City London Division Human Resources & Org. Development Contract Type Regular Contract Length Posting End Date 23/06/2024
An opportunity to join the HR Business Partnering team looking after the Banking and Policy functions (Client Services Group). You will be working with the 2 Senior HRBPs leading the team and 3 HR Business Partners who support a group of 2,000+ staff based in over 30 different countries.
It is a busy role in a truly multinational and multicultural environment. This role is crucial to ensure excellent operational delivery to the business and is ideal for someone with a great interest in using, analysing and understanding HR data to support decision making.
Hybrid working is fully supported at the Bank, with the expectation that you will spend at least 50% of the time in our offices in Canary Wharf, the rest can be from home or remotely.
Purpose of Job
Working under supervision and guidance of the Associate Director, HR Business Partner and in partnership with other HRBP team members to implement operationally excellent support in the delivery of client-facing HR services to the business.
Be a data domain expert and facilitate data informed decision making within EBRDโs HROD department. The role holder helps support decision makers by visualising data, analysing trends, applying statistics and finding insights using the Bankโs suite of business intelligence tools โ Cognos, Tableau and Alteryx
Accountabilities & Responsibilities
HR Business Partnering:
- Supporting the HRBP team in the delivery of HROD cyclical activities (e.g. Strategic Workforce Planning, Talent Review, Performance Management, Pay Review, and Engagement). Actively collaborating with HR centres of expertise to implement HR initiatives.
- Supporting the HRBP team with day to day activities related to position management as well as acting as liaison with the HR Operations teams to ensure timely processing of business decisions pertaining to personnel management (transfers, promotions, secondments, payroll etc).
- Working in close cooperation and seeking expert advice from HR centres of expertise including Reward & Benefits, Talent Development and Acquisition, Employee Relations, HR Communications, Mobility and HR Operations.
- Providing assistance and problem solving to the HR Business Partners related to queries from senior managers, liaising with HR centres of expertise and the People Solutions & Advisory team as necessary
- Supporting and contributing to organisational change within the Bank by executing defined activities, including compiling scripts and supporting documents.
- Working collaboratively with HR Operations, People Solutions & Advisory, and across all Business Partnering teams in order that the business receives a high quality service.
- Record-keeping to underpin sound administration of Bank personnel: Documenting and filing an accurate audit trail to clarify policy decisions and/or to document rationale for policy variations in the realms of reward and employee lifecycle events. Ensuring adequate details are kept and filed correctly so that any future recollection of a decision is fully captured and easily retrievable. Documenting and accurately filing contemporaneous notes of manager/employee meetings about pertinent HR matters (includes using template chronology document).
- Supporting the successful delivery of HR projects through active monitoring, updating of progress and reporting to project leads, HR Management Team and MD HROD as necessary
Provide Business Stakeholders with Analysis and Insight:
- Preparing and analysing various HR metrics and KPIs and providing feedback to the HR Business Partners.
- From understanding of the data, the role holder will be expected to offer additional insights into trends for stakeholders:
> Use statistical insights from employee data to make better people decisions.
> Use data and information to provide insights into people issues and guide improved, evidence-based decision-making and fix problems at the root cause.
> Ask the right questions when interrogating data to support meaningful insights for the Business, telling a relevant and compelling story.- Where gaps exist in the current HR reporting platforms, the Analyst will provide detailed accurate analysis for stakeholders.
Deliver Improvements to the HR Reporting Capability:
- Conducting design reviews with end users and consulting data owners to iteratively improve reporting relevance and impact.
- Responsible for understanding relevant bank processes and ways of working, both internal and external to HROD, and presenting appropriate reporting solutions.
- Carrying out user acceptance testing on behalf of HR or business stakeholders when necessary.
Drive continuous improvement:
- Proactively identifying gaps in the current HROD reporting platforms and highlighting possible solutions.
- Driving improvements in data quality.
- Supporting team members to improve their data analytics capability, understanding of appropriate use of data and storytelling.
This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs.
Knowledge, Skills, Experience & Qualifications
- Demonstrated experience as a HR Adviser or in HR Operations.
- Good understanding of HR policies and guidelines, knowledge of HR cyclical activities preferred.
- Experience of working in a data and analytics environment.
- Analytical and data manipulation skills with an understanding of how data can be used to measure business outcomes and how to deliver insight on qualitative and quantitative organisational data to inform and improve decision making.
- Demonstrated proactive approach to problem solving and enjoys fully immersing themselves in data, business constraints, and problems they are interpreting and asks the right questions to get at the deeper-level โwhyโ.
- Experience using results of analysis and communicating this in an effective way, using good communication, storytelling and presentation skills to various audiences.
- Demonstrate ability to build relationships and work effectively across teams
- Good stakeholder engagement skills, including effective questioning and active listening.
- Excellent attention to detail to ensure accuracy.
- Ability to manage, multitask and prioritise workload, to meet deadlines and follow through on completion of projects.
- Fluency in English both written and oral. Knowledge of another language is a plus.
- Degree in relevant discipline preferred or equivalent experience.
- Experience of working in a multi-national environment with a dispersed workforce - preferred.
Preferable:
- Previous experience of using Cognos, Tableau or similar BI toolsets.
- Previous experience of working with SAP HR.
- Previous experience of working with Alteryx or similar data shaping tool.
What is it like to work at the EBRD?
Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.
The EBRD environment provides you with:
- Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
- A working culture that embraces inclusion and celebrates diversity;
- An environment that places sustainability, equality and digital transformation at the heart of what we do.
Diversity is one of the Bankโs core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.
Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).
- Where gaps exist in the current HR reporting platforms, the Analyst will provide detailed accurate analysis for stakeholders.