ย
ย Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
ITS Vice Presidency Context:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.
Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.
ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.
Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.
ITSGC Department Context
The Global Telecoms & Client Services (ITSGC) department within ITS provides global communications and client services, products and support for all member organizations across the World Bank Group. Services provided by ITSGC include global network, unified communications (Telephony and Video-conferencing), end-user device and mobility service provisioning, IT support (Helpdesk, front-line IT support and IT training), rapid application delivery services for the entire World Bank Group, as well as coordination and implementation of all infrastructure projects facing World Bank Group country offices.
Position Overview: This position is a part of the World Bank Groupโs Network & Infrastructure Delivery Unit (ITSNI), which falls under ITSGC. ITSNI is seeking a WiFi engineer to join our team in Chennai, India.
The ideal candidate will have a solid understanding of WiFi fundamentals and troubleshooting techniques along with hands-on experience with Cisco wireless LAN controllers and access points.
Essential Job Functions:
โขMaintaining WBGโs WiFi infrastructure for HQ and country offices.
โขDesigning new WiFi deployments using the industry standard planning tool Ekahau.
โขEnhancing the teamโs proactive monitoring capability by creating automated reports/alerts (using Splunk, DNA Center) for network events.
โขUpdating documentation (drawings, spreadsheets, procedures) of the network and producing reports in a fashion that is useful for peer and management review.
โขHandling escalation calls from the NOC, performing triage, resolving problems, or escalate to team members.
Selection Criteria
โขBachelorโs or Master's degree in Computer Science or a related field with 2 years WiFi engineering experience in a large-scale enterprise network OR equivalent combination of education and experience.
Required Skills/Abilities:
โขDemonstrated experience in a large enterprise WiFi network.
โขHands-on experience with Cisco 9800 wireless LAN controllers is required.
โขHands-on experience with Cisco access points, Cisco DNA Center, and wireless FlexConnect/local modes is required.
โขSound understanding of TCP/IP, WiFi beacons and probes, DHCP, DNS, mDNS, WPA2/3, WiFi 5 and WiFi 6 standards.
โขSound knowledge of packet capture tools (e.g., Wireshark, tcpdump) and the ability to analyze them.
โขHands-on experience with 802.1x authentication, Splunk, and ServiceNow is required.
โขSound understanding of RF fundamentals (2.4, 5, and 6 GHz spectrums), RSSI, SNR and how they impact client performance is required.
โขSound understanding of RF design best practices - i.e., access point placement, power settings, cell size, etc. - is required.
โขWorking experience with the Ekahau WiFi planning and troubleshooting tools is required.
โขAbility to work and learn independently, with minimal supervision is required.
โขFluency in English (written and verbal), teamwork and interpersonal skills, and the ability to communicate with all management levels are required.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at theย World Bankย andย IFC, including our values and inspiring stories.