SOLICITATION NUMBER: 720FDA20B00071
ISSUANCE DATE: July 16, 2020
CLOSING DATE AND TIME: January 14, 2021, 12:00 P.M. Eastern Time
SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)
Dear Prospective Offerors:
The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking offers from qualified U.S. citizens to provide personal services as an Information Support Unit Deputy Team Lead (ISU DTL) under a United States Personal Services Contract (USPSC), as described in the solicitation.
Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:
- Complete resume. In order to fully evaluate your offer, your resume must include:
(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (beta.SAM.gov, OFDA Jobs, Career Fair, etc.).
Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.
Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.
USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.
NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS
AND THE SYSTEM FOR AWARD MANAGEMENT
All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.
NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:
Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume and the supplemental document addressing the QRFs must be emailed to:
Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.
DUTIES AND RESPONSIBILITIES
The initial grade level of this position will be the equivalent of a GS-13 with the opportunity for advancement to the GS-14 equivalent after at least two years at the GS-13 level, if the individual receives a recommendation from the supervisor for advancement along with an Exceeds Fully Successful performance evaluation. Advancement to the GS-14 level is not guaranteed.
This position requires an individual who is able to reside in Washington, D.C., and is willing to deploy to disaster zones, including conflict-affected areas, often on short notice, as needed. The selectee must be prepared to function effectively in a challenging and restrictive work environment and be willing to strictly adhere to U.S. Embassy security guidelines.
The ISU DTL manages a team of IOs who compile, draft, and disseminate information about humanitarian conditions and USG humanitarian response activities for internal USG and external audiences. The ISU DTL manages the day-to-day operation of the regional portfolio, including staffing and deployment scheduling, and oversees the quality control of humanitarian reporting generated by the IOs.
Working closely with staff in OFDA and FFP, the ISU DTL duties include the following:
At the GS-13 Equivalent Level:***
• In coordination with supervisor, provide general management and supervision of a regional IO team including onboarding and training new staff, conducting staff performance reviews, and participating in recruitment and hiring processes.
• Support general oversight and overall quality control process for a regional IO team, including regular product reviews, as well as developing and enforcing performance quality standards.
• Coordinate with information support leadership and other staff to maintain process and product guidance documents common to all regional IO teams in support of establishing a single USAID humanitarian voice.
• Coordinate with information support leadership to recommend, determine, and communicate staffing and deployment assignments to division staff.
• Liaise with USAID humanitarian staff to track disaster response needs and address information product demands.
• Engage with OFDA, FFP, USAID Mission, U.S. Embassy, and other USG personnel, as well as other donor government representatives and UN/Private Voluntary Organizations (PVOs)/NGOs/international organizations, to present an inclusive and comprehensive picture of U.S. humanitarian response efforts in information products.
• Attend humanitarian coordination and other meetings in Washington, D.C., and in crisis zones and collaborate closely with information counterparts from humanitarian organizations, including UN agencies and NGOs, to ensure that all relevant humanitarian information is obtained and incorporated into humanitarian field products and provided to Washington, D.C.-based IOs in a timely manner.
• When needed, perform the duties of an IO, including to collect and synthesize information pertaining to regional humanitarian situations and response efforts, as well as draft, edit, appropriately format, and disseminate a wide range of internal and external information products in Washington, D.C., and overseas.
• When deployed as an IO,
o produce field notes, trip reports, meeting and call notes, updates, reporting cables, public reports, and other information products as needed;
o Manage data and produce or facilitate the production of a range of visual information products, such as maps, photos, tables, and charts;
o Assist in the preparation of agendas and briefings for official USG visitors;
o Obtain appropriate clearances for all information products created;
o Participate in meetings with OFDA and FFP partners, humanitarian assessments, and site visits in order to obtain information for field reports.
• Travel internationally on short notice for possibly extended periods of time.
• Serve, as needed, on Washington, D.C.-based RMTs, which provide support to DARTs deployed in response to disasters. The duties on RMTs will be varied.
• Serve, as needed, on DARTs, which may require immediate (within 24 hours) deployment overseas for an extended period of time.
• Serve as the OFDA after-hours duty officer on a rotational basis, for approximately one week every six months.
• As needed, may serve on temporary detail within the office to meet operational needs during staff shortages, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.
For the GS-14 Equivalent (if the PSC is promoted during contract performance):
At this grade level, the ISU DTL has demonstrated competencies in the duties and responsibilities described above. She/he will perform the duties outlined above, as well as the following:
• Operate with greater independence in coordination with supervisor to provide general oversight and manage overall quality control process for a regional IO team, including regular product reviews, as well as developing and enforcing performance quality standards.
• Coordinate with humanitarian information leadership and other staff to review, establish, and maintain process and product guidance documents common to all regional IO teams in support of establishing a single USAID humanitarian voice.
• Engage with USAID humanitarian staff to track disaster response needs and determine appropriate and strategic ways to address information product demands.
• In coordination with regional team staff and disaster response team leads, engage at a representational level with OFDA, FFP, USAID Mission, U.S. Embassy, and other USG personnel, as well as other donor government representatives and the UN/PVOs/NGOs/international organizations, to present an inclusive and comprehensive picture of U.S. humanitarian response efforts in information products.
EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)
Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to: international relations, economics, public health, disaster management or a related field) plus seven (7) years of progressively responsible experience in communications, international development, and humanitarian response, with demonstrated overseas humanitarian experience. At least two (2) years of experience with humanitarian reporting for the USG.
Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to: international relations, economics, public health, disaster management or a related field plus five (5) years of progressively responsible experience in communications, international development, and humanitarian response, with demonstrated overseas humanitarian experience. At least two (2) years of experience with humanitarian reporting for the USG.
(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)
• Offeror is a U.S. Citizen.
• Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
• USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
• Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
• Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
• Ability to obtain a Department of State medical clearance.
• Must not appear as an excluded party in the System for Award Management (SAM.gov).
• Satisfactory verification of academic credentials.
QUALITY RANKING FACTORS (QRFs)
(Used to determine the competitive ranking of qualified offerors in comparison to other offerors. The factors are listed in priority order from highest to least. The evaluation of QRF responses and writing tests will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process.)
QRF #1 Demonstrated leadership and management experience, including the ability to lead within a team structure and manage multiple staff members simultaneously. Must also demonstrate strong work ethic and initiative and the ability to develop and manage multiple projects concurrently.
QRF #2 Experience coordinating with a range of humanitarian actors to gather information; demonstrated ability to work with a diverse array of individuals and organizations involved in disaster response/preparedness/mitigation and humanitarian assistance, including USG agencies, international organizations, NGOs, and other governments.
QRF #3 Experience analyzing humanitarian information from a variety of sources and producing cogent information products for both public and USG audiences.
QRF #4 Demonstrated experience with humanitarian response efforts in international settings.
QRF #5 Proven familiarity with U.S. humanitarian response policy, as well as experience with USG systems and structure.
BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the QRF responses. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.
Offerors are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, training and/or awards.
The most qualified offerors may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. OFDA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.