Hardship Level (not applicable for home-based)B
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate TypeUNOPS LICA3
Target Start Date2024-04-01
Job Posting End DateMarch 17, 2024
Terms of ReferenceTitle: Registration Clerk
Project: โStrengthening Registration and Identity Management Process for Assistances and Services in Ecuadorโ
Duty station: Tulcรกn, Ecuador
Section/Unit: UNHCR Registration Unit
Contract/Level: Local Support, LICA 3
Duration: From 01 April to 31 December 2024
Supervisor: Direct Supervisor: Ms. Patricia Rosero, Head of Field Unit, Tulcรกn
1. General Background
Ecuador is part of the United Nations Convention of 1951 relating to the Status of Refugees and its 1967 Protocol, as well as major international and regional human rights instruments that recognize the right to asylum. It is also part of the United Nations Convention of 1954 relating to the Status of Stateless Persons and the United Nations Convention of 1961 on the Reduction of Statelessness. The asylum procedure in Ecuador is regulated by the Organic Law of Human Mobility, effective February 6, 2017.
Ecuador is a country of transit and destination for people who need international protection. In the last two decades, Ecuador hosted more than 68,708 recognized refugees (mainly Colombian) and has become one of the leading countries of transit and destination for refugees and migrants Venezuelans. Ecuador receives the second highest number of Venezuelans after Colombia. Since 2016, more than 4.7 million Venezuelans have left their country, making it the biggest exodus in the history of Latin America. Of these, 2.2 million have entered Ecuador, of which 400,000 Venezuelans have been established in the country.
In 2019, approximately 2,100 Venezuelans per day entered Ecuador (with peaks of 6,000) until 26 August, when Ecuador began requiring visas for Venezuelans. Since 2018, the number of Venezuelan asylum seekers exceeded the number of asylum seekers from Colombia. According to monitoring protection of UNHCR, in 2019, nearly four out of ten Venezuelans did to the least part of their journey on foot, and three in ten have specific needs (pregnant women, unaccompanied or separated children, people with disabilities or catastrophic and elderly diseases).
The Office of the United Nations High Commissioner for Refugees works in Ecuador supporting the Ecuadorian government to protect refugees. UNHCR's operation in Ecuador began in 2000 as part of the strategy of the organization to protect and provide assistance, particularly to the victims of the Colombian conflict. The operation aims to support the Government of Ecuador to: (i) the development of mechanisms of protection, (ii) strengthening national asylum system, (iii) and identification of durable solutions for refugees.
The operation of UNHCR in Ecuador has a multiyear Protection Strategy and Solutions, which encompasses the dimensions of the legal, economic, and social protection of refugees in Ecuador and which have a decisive role the approaches to gender, ethnicity, and age and other diversities.
2. Purpose and Scope of Assignment
Work activity will be based in Tulcรกn, in the office of the UNHCR with regular visit to Government and Partner Offices. Under the direct supervision of the Head of Field Unit in Tulcรกn, the Contractor shall be responsible for:
- Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern.
- Assist in implementing of Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies.
- Conduct registration interviews in accordance with local SOPs and registration standards.
- Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all individual registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
- Maintain data security in line with UNHCR's Data Protection Policies and Guidelines.
- Refer cases to other units within the office and to implementing partners as necessary.
- Assist with other Protection activities as required.
- Ability to travel to remote locations when required.
3. Monitoring and Progress Controls
- Conduct regular data quality check and clean-up;
- Provide weekly and monthly data quality assurance reports;
- Provide weekly and monthly statistics on registration, enrollment, protection and assistances;
- Provide monthly data audit reports and analysis;
4. Qualifications and Experience
a. Education
- University Degree in Statistics, Economics, Information Management, Social Sciences, or related fields
b. Work Experience
- 1-year relevant experience (internships count as well).
- Experience in training.
- Basic knowledge of the principles of protection, registration, and assistance to asylum. seekers, refugees, and other persons on concern.
- Experience in working with identity management software or database.
- Good knowledge of handling confidential and statistical data.
- Good computer skills, particularly in data entry and management.
c. Key Competencies
- Analytical Thinking
- Technological Awareness
- Planning, organizing, and adaptation to work under pressure.
- Negotiation and respect for cultural diversity.
5. Submission of applications
A. English Desirable. Level intermediate. (B2)
B. Shortlisted candidates may sit a technical test.
C. Foreign candidates, to be considered eligible for this position, must have a temporary or permanent residence in Ecuador that allows them to carry out work activities in the country.
D. If recommended, the candidate must submit a current and updated RUC Unique Taxpayer Registry and a voluntary contribution certificate to the Ecuadorian Institute of Social Security IESS. Voluntary IESS securities will be covered by the staff member. The salary offered is in net terms.
E. If you wish to be considered for this vacancy, please submit your application according to the following instructions:
WHEN CREATING A CANDIDATE PROFILE IN WORKDAY, PLEASE USE CAPSLOCKS FOR LAST NAME AND NO SPECIAL CHARACTERS (ร OR ACCENTS)
CVs WILL NOT BE ACCEPTED BY EMAIL. ONLY THOSE APPLICATIONS SENT THROUGH THE SYSTEM WILL BE CONSIDERED.
No late applications will be accepted.
Only shortlisted candidates will be notified.
1. For any technical issues encountered during the online application, please contact the Global Service Desk (hqussd@unhcr.org) prior to the deadline to allow enough time to resolve issues.
2. For any questions about the selection process, please contact Human Resources (ecuquhr@unhcr.org).
NOTE
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training, or any other fees).
If you are a person with a disability and need additional assistance during the application and/or recruitment process, please contact us by email: ecuquhr@unhcr.org
CVs WILL NOT BE ACCEPTED BY EMAIL. ONLY THOSE APPLICATIONS SENT BY THE SYSTEM WILL BE CONSIDERED
Standard Job Description
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Desired Languages
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Additional Qualifications
Skills
Education
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Other informationThis position doesn't require a functional clearance
Home-BasedNo