Technical Officer, Media and Communications

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  • Added Date: Thursday, 09 October 2025
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Position Title: Technical Officer โ€“ Media and Communications
Location: Maiduguri, Borno State
Supervisor: Grants and Communications Coordinator

Project Background

Northeast Nigeria continues to face a protracted humanitarian crisis, with large populations of Internally Displaced Persons (IDPs) living among host communities and struggling with limited access to livelihoods, food security, and basic services. FHI 360, with over 30 years of presence in Nigeria, has expanded its response in Borno State through integrated WASH, Health, Nutrition, and Protection interventions. We work in close collaboration with government institutions, partners, and community-based organizations to strengthen resilience and deliver lifesaving assistance.

Basic Function

The Technical Officer Media and Communications will support the design and delivery of high-quality internal and external communications. Reporting to the Grants and Communications Coordinator, the role will focus on creating compelling content including photos, videos, publications, and digital media while ensuring consistent branding and messaging. The officer will contribute to donor visibility, program documentation, and public engagement, enhancing FHI 360โ€™s profile and that of its partners in Northeast Nigeria.

Duties and Responsibilities

  • Support media and communications strategy development by contributing to the design, planning, and implementation of internal and external communications strategies in alignment with FHI 360โ€™s humanitarian response priorities, donor requirements, and organizational brand positioning.
  • Produce high-quality visual and written content including photos, videos, success stories, fact sheets, press releases, human-interest features, and social media posts that showcase project achievements and amplify the voices of affected populations.
  • Design and develop donor-compliant visibility materials such as banners, brochures, fliers, newsletters, presentations, and reports, ensuring adherence to USAID, FHI 360, and other donor branding and marking guidelines.
  • Manage and curate graphic and multimedia content for digital and print use, ensuring that materials are visually engaging, accessible to diverse audiences, and optimized for multiple platforms, including websites and social media channels.
  • Document project activities and impact stories through regular field visits, capturing high-quality photographs, video footage, and beneficiary testimonials to illustrate program outcomes and humanitarian impact.
  • Provide publicity and promotional support for organizational events, donor visits, awareness campaigns, press briefings, and community outreach activities by preparing media kits, talking points, and event coverage materials.
  • Strengthening digital presence and engagement by developing content calendars, monitoring online platforms, tracking analytics, and recommending improvements for audience reach and engagement.
  • Collaborate with consortium partners, technical leads, and program teams to ensure consistent, accurate, and compelling messaging across all ongoing projects in Northeast Nigeria, including joint visibility initiatives and communications campaigns.
  • Support localization of communication products by coordinating translation, cultural adaptation, and layout of IEC materials into Hausa, Kanuri, Shuwa, and other relevant local languages to enhance community-level engagement.
  • Contribute to capacity strengthening of project and partner staff through on-the-job coaching or short training sessions on communications standards, photography, storytelling, and branding compliance.
  • Maintain media and donor relations by drafting press releases, supporting media coverage of key events, and assisting in cultivating positive relationships with journalists, photographers, and local influencers.
  • Ensure compliance with ethical standards for media and communications by safeguarding the dignity, privacy, and rights of beneficiaries when collecting and disseminating stories, photos, and videos.
  • Maintain an organized media archive (photos, videos, publications, designs) with proper metadata and usage rights, ensuring materials are easily retrievable for donor reporting and institutional knowledge management.
  • Perform other duties as assigned by the Grants and Communications Coordinator, including surge support for reporting and documentation during peak activity periods.

    Knowledge, Skills, and Attributes

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