Description
Location: UK - Flexible working environement
Status: Full-time, Permanent
Salary: Starting salary for this role at GBP 37,040 - commensurate to professional experience This is a Talent pipeline - not attached to an active opening and aiming to build a pipeline of technical MEL talent for future openings. Valid unrestricted work authorization in the country in which you will be based (United Kingdom) is required at the time of application for this position.Closing date: Please submit application by May 14th
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Program / Country Office Summary
Mercy Corps works to alleviate poverty, suffering, and oppression by helping people build secure, productive, and just communities. The agency operates programs in over 40 countries around the world. The Program Performance and Quality Unit (PaQ), which sits in the Programs Department, supports effective, efficient and equitable program performance through a culture of quality management, to achieve results for those who matter most - our program participants. The MEL Team of Mercy Corps supports both foundational and cutting-edge adaptive management approaches with design, monitoring, evaluation and learning functions as key processes and benchmarks to ensure evidence-based decision making for quality program implementation. The MEL Teamโs work ranges from provision of technical MEL support to programs, integration of MEL technologies, implementation of learning mechanisms and platforms, implementation and support with data quality assessments, support with agency-level reporting and others.
General Position Summary
The MEL Officer will cover two functions: firstly, s/he will support an 18-month project focused on creating a toolkit intended to outline how teams can integrate reduced access analytical methods (RAAM) into their MEL systems, such as rumor tracking, conflict mapping, and geolocating photos as well as quantitative approaches which include developing predictive models that identify contextualized indicators of market health. Secondly, the position will play a key role in the Organizational Outcome Measurement (OOM) workstream as part of the new 10-year agency strategy Pathway to Possibility by supporting the overall measurement process, working with country offices, identifying and gathering the evidence. S/he will also conduct data analysis, write case studies and various sections of the OOM report as instructed by the thematic lead.
The MEL Officer will play a crucial role in developing key tools for OOM and conduct qualitative analysis and case studies in the analysis stage of the project. Furthermore, they will develop indicator guidance notes across the four outcome areas.
Essential Job Responsibilities
RAAM Project Evaluation and CARM
- Support project researcher with pilot evaluations, including conducting key informant interviews, note-taking, transcription, and interview coding.
- Conduct literature review for methodologies and analysis of qualitative data supporting toolkit development based on demands
- Develop and monitor project accountability and feedback channels for complaints or issues, and elevate issues appropriately to accountable managers while respecting anonymity/privacy where needed.
- Copy edit and write sections within the toolkit as necessary
Raam Grant Activity Coordination
- Draft project management tools for the RAAM toolkit methodologies
- Coordinate and manage as relevant regular communication with project stakeholders including program teams, Mercy Corps technical experts, pilot teams, advisory board members, and peer organization experts.
- Coordinate webinars demonstrating toolkit contents and training potential users to utilize them. Ensure webinar recordings are accessible and stored appropriately.
- Support internal and external communications about the RAAM project, including efforts to disseminate the toolkit across the humanitarian sector and inform potential users about it.
- Support the writing, editing, and packaging of grant deliverables and compliance with grant requirements. Ensure proper filing of grant activity records according to Mercy Corps Program Filing standards.
ORGANIZATIONAL OUTCOME MEASUREMENT
Data Analysis and Project Learning
โ Lead the development of case studies for OOM covering P2P outcome areas and cross cutting themes. Prepare case studies reports and summaries for the OOM report.
โ Support the Data Analyst and Results Measurement Lead with collection, cleaning and management of programmatic data;
โ Lead qualitative data analysis using MAXQDA for OOM.
โ Participate in the implementation of the annual participant count, with tasks including dashboard co-creation, webinar organization and presentation, and data cleaning;
Knowledge Management
โ Support the integration of organizational performance indicators (OPIs) in OOM recurrent reports.
โ Develop guidance notes and PIRS for the new TheDIG indicators and contribute to the rebranding of the organizational tool, working closely with TSU, PAQ and SRU counterparts.
โ Support the development of outcome areasโ theoretical frameworks, collaborating with TSU, SRU and other stakeholders.
โ Work with PAQ and R&L leads to identify relevant data sources for OOM, conduct knowledge management of the various evidence pieces across the teams involved in OOM.
Communication and Learning
โ Act as focal point for communication initiatives related to OOM.
โ Support the OOM technical lead to develop a clear communication and learning plan for sharing the findings and recommendations of the OOM. Follow up with relevant PoCs to ensure their implementation and integration. Support the presentation of learning to MEL and technical communities of practice;
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Accountability
Reports Directly To: Strategy Measurement Director
Works Directly With: RAAM Analytics Officer, RAAM Senior Researcher, RAAM MEL Technical Lead, Results Measurement Lead, personnel from different departments (operations, program, MEL) from Mercy Corps country teams operating remote programming and/or implementing RAAM pilots.
Minimum Qualification & Transferable Skills
Education: Bachelors and/or Masters degree in social science, international development or related field Required.
At least 2 years of demonstrated experience in NGOs or related in programmatic or HQ-supported MEL Required. Experience with humanitarian grant compliance Preferred.
Expertise and experience in producing data visualizations, communicating data findings. Required.
Technology and Data Literacy:
- Demonstrated working knowledge/experience of common digital data collection tools (e.g. Open Data Kit, Kobo Toolbox, CommCare, etc.), data analysis software (e.g. STATA, R) and data visualization (e.g. PowerBI) Preferred.
- Knowledge of MAXQDA or other qualitative analysis software. Required.
- Knowledge of TolaData Required.