Sponsorship Assistant

THE ORGANIZATION

Plan International is a rights-based development and humanitarian organisation working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children's rights and equality for girls. We have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries

Our global strategy focuses on girls, as they are often the most marginalised and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over five (5) years to ensure they can learn, lead, decide and thrive. This is our contribution to achieving the sustainable development goals and, in particular, the goals of gender equality. Our organization is transforming itself to meet this enormous challenge everywhere we work

In Mozambique, we are working to eradicate early marriage and early pregnancy through projects that focus on adolescent girls in Inhambane, Zambézia, Nampula and Cabo Delgado. These projects are programmed along four strategic pillars: Girl Education, SRHR, YEE and Protection. Our work is gender transformative and includes influencing work at national and sub-regional level.

Our goal is to make significant contributions so that Girls are protected from early and forced marriage and pregnancy. Plan International Mozambique is focused on four integrated and mutually supportive programme axes: Education, Adolescent sexual and reproductive health and rights, Skills and Opportunities for Youth Employment and Entrepreneurship and Protection.

ROLE PURPOSE

The purpose of the role is data entry, requiring strong analytical skills and flexibility maintaining accuracy. The post holder will be the IT Focal point in the office to support on timely user support.

MANAGEMENT SCOPE, REPORTING LINES, KEY RELATIONSHIPS

Direct reports: None

Key relationships

Internal

• Field Officers
• Translation Assistant
• Sponsorship Manager
• Project team

  External

  • NOs where necessary
  • IT company

    Level of contact with children

    Medium contact: Medium interaction with children

    Physical Environment

    • Typical Office environment with 10% travel to the field.

      ACCOUNTABILITIES AND MAIN WORK ACTIVITIES

      • Produce good quality Sponsored Children Introduction (SCIs) and Sponsored Child Update (SCUs) for Sponsored Children, which involves data entry in ChildData
      • Recording and keeping track of all SCIs/SCUs produced on a daily basis.
      • Proof reading at 100% of completed SCIs/SCUs for quality assurance.
      • Ensuring that SCIs/SCUs daily production targets are met.
      • Following up all incomplete profiles and complete as per identified production schedule.
      • Processing cancellation memos in ChildData
      • Submitting new SCs in ChilData.
      • Making follow-ups on the communications that have been asked for by NOs and ensure they are done promptly.
      • Recording all inquiries in NOI register book.
      • Prepare monthly NOI analysis report per number received/reason to Sponsorship Coordinator
      • Timely communication to Field Officers on due communications and queries that arise concerning sponsorship communications.
      • Ensuring that Transmittal lists for incoming communications are produced. This includes parking of all products as per dispatch requirement before knocking off ChildData and submitting to the CO for quality assurance
      • Ensuring that all communications knocked off in ChildData have hard copy documentation ready for sending.
      • Sending all outgoing communications on time to CO for quality check
      • Download all digital communication every 2 days from ChildData.
      • Incoming of communications received through courier 2 days after the delivery process.