Hardship LevelC
Family TypeNon Family
Family TypeNon Family
Residential location (if applicable)
GradeGS5
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-12-03
Job Posting End DateDecember 5, 2023
Standard Job DescriptionSenior Resettlement Assistant Organizational Setting and Work Relationships A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures. - Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner. - Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor. - Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR's resettlement policies and procedures. - Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases. - Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement. - Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support. - Coordinate travel and departure arrangements for refugees accepted for resettlement. - Organize logistical support for governments undertaking resettlement missions. - Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required. - Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports. - Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters. - Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS. - Assist in mitigating resettlement fraud by reporting suspected fraud. - Recommend eligible cases for resettlement consideration. - Provide counselling to PoC. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses International Law; International Relations; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Not specified Desirable Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop). Functional Skills PR-Refugee Resettlement programs PR-Resettlement Anti-Fraud Policy and Procedures CO-Cross-cultural communication (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile Resettlement is being used as a protection tool, allowing UNHCR in Iraq to intervene on behalf of the most vulnerable refugees, both Syrian and non-Syrians, particularly those individuals facing immediate protection concerns, those with severe and life-threatening medical conditions that require treatment outside Iraq and the ones who face serious challenges in integrating in Iraq. The strategic use of resettlement is also pursued for Syrians as part of a broader strategy to exercise equitable burden and responsibility sharing and maintain the quality of the protection space for the greater number of Syrian refugees who will continue to be hosted in Iraq.
The Senior Resettlement Assistant will be based in Erbil and will be part of a country-wide resettlement team. The team is headed by the Resettlement & Complementary Pathways Officer in Erbil and consists of approximately 20 resettlement colleagues who are based in Erbil, Duhok and Baghdad. The following duties will be part of the Senior Resettlement Assistantโs work:
- Interviewing resettlement cases identified through profiling and referrals as directed by the supervisor.
- Drafting RRFs and submitting them for review
- Experience in and or/exposure to protection and/or resettlement case management is essential.
- Going on missions to locations across KRI, including Duhok and Sulaymaniah, to conduct resettlement interviews.
- S/he is needed to have sound demonstrated skills in case management and an understanding of internal UNHCR referral systems.
- Demonstrated awareness of resettlement policies and guidelines is needed.
- Continuous updating of applicantโs profile data on UNHCR database. So, experience working with Progres V4, UNHCRโs database, is desirable.
- Counselling of asylum-seekers and refugees throughout the resettlement process. Experience in counselling asylum-seekers and refugees is therefore essential.
- Obligation of confidentiality in all UNHCR procedures
- Assisting the resettlement unit in any other duties required.
- The candidate should be detail-oriented, punctual and have previous experience in working in demanding environments.
Important Notes:
- When completing the application, candidates are required to list all of their language skills โ including their mother tongue. The three broad levels are A1/A2 (\"Basic User\"), B1/B2 (\"Independent User\"), and C1/C2 (\"Proficient User\")
Required languages (expected Overall ability is at least B2 level): English
,Arabic
,Kurdish
Desired languages
,
,
Operational context
Occupational Safety and Health Considerations:
Nature of Position:
Living and Working Conditions:
Additional Qualifications
SkillsCO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures
Education
CertificationsInternational Law - Other, International Relations - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration
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Compendium
Additional InformationShortlisted candidates will be invited for an eliminatory written test and only successful candidates will be interviewed.
Functional clearanceThis position doesn't require a functional clearance