Hardship LevelD
Family TypeNon Family
Family TypeNon Family
Residential location (if applicable)
GradeGS7
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-07-02
Job Posting End DateMay 16, 2023
Standard Job DescriptionSenior Registration Associate Organizational Setting and Work Relationships The Senior Registration Associate assists in the oversight of UNHCR's registration procedures as well as related activities in the operation. The Senior Registration Associate is normally supervised by the Registration Officer. The Senior Registration Associate assists with the implementation of an operation-specific registration strategy, to ensure that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions. The Senior Registration Associate provides day-to-day supervision and support to UNHCR staff engaged in registration and related activities (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Senior Registration Associate collaborates closely with Protection, Programme, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of targeted protection or assistance interventions and programming and planning. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties - Assist in the implementation of registration strategies and methodologies for populations of concern. - Assist in the drafting and implement of operation-specific SOPs for all aspects of registration in accordance with applicable standards and policies, including provisions for the protection of individual data and prevention and identification of fraud. - Assist in the implementation of procedures and systems for continuous registration and verification exercises, including in the securing and distribution of identity and entitlement documents. - Supervise the daily running of the registration team activities, including monitoring staff performance, impacts and outputs. - Establish linkages with protection units within the office and monitor the timely referral of persons with specific needs for protection follow-up. - Assist in conducting regular data quality checks to monitor the accuracy of data collected. - In coordination with the operational data management staff, assist in the timely consolidation and drafting of statistics and other registration data reports on persons of concern. - Contribute to training and internal capacity building of UNHCR staff in registration, including on-the-job coaching and guidance. - Enforce compliance by UNHCR staff engaged in registration and related activities with UNHCR standards and policies and operation specific SOPs for all aspects of the registration operation. - In consultation with the supervisor, make decisions relating to the day-to-day operations of the registration unit and ensure registration procedures are efficient and effective. - Draft and submit reports and statistics related to registration. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable Certificates and/or Licenses Social science, Statistics, Mathematics, Information Technology (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Good computer skills in all desktop applications, particularly with respect to data management competencies. Desirable Prior experience in registration or individual case management, including use of UNHCR proGres software, in refugee and internal displacement situations. Good understanding of the principles of and concepts of international protection and UNHCR. Training in registration, operational data management or information management desirable. Functional Skills DM-Data Collection and Analysis IT-Computer Literacy DM-Data Management IT-IT Refugee Systems & Applications PG-Programme Management (programme cycles and reporting standards) TR-Training - Virtual and face to face IT-Microsoft Excel (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The incumbent will be responsible for leading a registration team, providing on-job guidance and coaching, monitoring work progress, as well as identify and addressing challenges affecting registration services. Therefore, previous experience in managing a team of diverse backgrounds is an asset. In addition, good knowledge of UNHCR tools for registration, Operational Data Management, and Information Management are required for this position. The incumbent is also expected to engage and liaise with relevant local authorities, government counterparts, UNHCR partners, and other stakeholders to facilitate registration activities. S/he should demonstrate awareness of the political context which may impact the normal delivery in sensitive settings. It is also recommended that the incumbent has good communication and interpersonal skills. It is required that the incumbent is able to communicate fluently (orally and in writing) in Kurdish and English. Moreover, good oral and drafting Arabic language skills are desirable.
Important Notes:
- When completing the application, candidates are required to list all of their language skills – including their mother tongue. The three broad levels are A1/A2 (\"Basic User\"), B1/B2 (\"Independent User\"), and C1/C2 (\"Proficient User\")
- Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
Required languages (expected Overall ability is at least B2 level): Kurdish
,English
Desired languagesArabic
,
Operational context
Occupational Safety and Health Considerations:
Nature of Position:
Living and Working Conditions:
Additional Qualifications
SkillsDM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, IT-Microsoft Excel, PG-Programme Management (programme cycles and reporting standards), TR-Training - Virtual and face to face
Education
CertificationsHCR Learning Program - UNHCR, Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness
UNHCR Salary Calculator
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Compendium
Additional InformationShortlisted candidates will be invited for an eliminatory written test and only successful candidates will be interviewed.
Functional clearanceThis position doesn't require a functional clearance