Senior People & Culture Officer

Job Summary

Responsible for all People and Culture function, to effectively manage P&C within the assigned countries ensuring full compliance with all relevant local laws/regulations and procedures. Works independently to ensure consistent policy application and proactive risk management

Key Responsibilities

• Provide support on a range of HR issues, procedures and policies consistent with employee standards, Tajikistan labor laws and FHI 360 Tajikistan guidelines.
• Support the senior management on HR functions such as creating job descriptions, workforce and succession planning, talent management, employee relations, etc.
• Manage recruitment processes for FHI 360 local staff; prepare and place advertisements, perform preliminary screening candidate resumes; coordinate with hiring manager for short listing, interviews and hiring.
• Administer employee files and records and maintain a current database of all staff.
• Manage staff payroll in coordination with finance.
• Administer staff database in HRIS to ensure that staff data are updated.
• Arrange induction and onboarding orientation for new employees and coordinate with concerned units for orientation program and facilitate employee offboarding process.
• Ensure staff are familiar with existing HR policies.
• Ensure compliance of policies, keep track of changes in organizational policies, rules and regulations and coordinate orientation sessions on various topics of interest to all staff.
• Manage annual performance appraisals, initiate probationary performance assessment for staff and develop annual performance development plan based on staff’s need for capacity building.
• Support FHI 360 staff training and development activities including solicitation of feedback from staff; designing staff development activities to meet needs of the country office, tracking activities and reporting to senior management.
• Maintain FHI 360 Tajikistan staff timesheet system, leave records and work with finance unit for reconciliation of individual staff leaves and ensure employee LOE/timesheet is correctly recorded and compliance with FHI 360 policy.
• Conduct compensation and benefits survey through job matching, data gathering and analysis.
• Manage team building, organize and facilitate retreats and other team activities.
• Lead and support initiatives that strengthen FHI 360’s organizational culture, staff engagement, and positive work environment, providing actionable recommendations to leadership to enhance motivation, mutual support and collaboration.
• Regularly inform senior management about staffs birthdays, holidays, other related events.
• Participate in HR audits and address any queries regarding HR issues.
  • Support Kyrgyzstan and Kazakhstan

    - Provide P&C support and collaborate with the country team on P&C matters, including recruitment, job offer, performance management and etc, to ensure alignment with FHI 360, policies, processes and procedures.

    -Provide support for P&C system, including WORKDAY and TESS

    • Perform other related duties as assigned

      Education & Experience

      • At least Bachelor's degree preferred in in Human Resource Management, humanities, business management or related social science or behavioral sciences. PHR certification preferred.
      • At least 5 years of experience providing HR and logistic support including employee relations and supervisory exposure.
      • Strong knowledge of HR policies, procedures and processes and training.
      • Proven experience in completing HR lifecycle for general on-boarding, performance management, and off-boarding tasks.
      • Familiarity with Tajikistan local labor laws and staff compensation.
      • Familiarity with staff performance management and payroll administration.
      • Experience with HR management in project-based settings or INGOs.
      • Excellent supervisory skill, Strong negotiation, coordination, and interpersonal communication skills.
      • Ability to initiate and implement activities with minimal supervision and manage high volume workflow and to multitask.
      • Resourceful in problem solving with ability to develop and maintain a positive work environment.
      • Computer literate and familiarity with modern communication platforms/tools.
      • Excellent communication in English, Russian, and Tajik is required;
      • Excellent written comprehension skills in Tajik.
      • Excellent computer and typing skills, ability to use Word, Excel, and Outlook

        Position open to Tajik nationals.

        The above statements are intended to describe the general nature and level of work and are subject to modification. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.

        Accountabilities

        • Leads end-to-end recruitment for senior and critical positions.
        • Handles complex employee relations cases, conducting investigations when needed.
        • Coaches managers on performance management, staff development, and conflict resolution. Designs and delivers country-level P&C trainings.
        • Identifies and implements process improvements for greater efficiency.
        • Ensures compliance with employment law and organizational policies.

          Applied Knowledge & Skills

          • In-depth understanding of P&C management, local labor law, and compliance requirements. Strong analytical and problem-solving skills.
          • Ability to manage sensitive information and situations discreetly.
          • Skilled in facilitation, coaching, and training delivery.

            Problem Solving & Impact

            Resolves complex P&C challenges with minimal oversight.

            Plays a key role in mitigating legal and reputational risks.

            📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

            ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

            Supervision Given/Received

            Report to People & Culture Partner I

            May supervise assigned country P&C Assistants, Associates, or Officers.

            Travel Requirements

            Up to 15% domestic travel.

            **Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

            This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

            FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

            Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

            FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

            FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
            
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