The International Rescue Committee (IRC) responds to the worldโs worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The External Relations team, including fundraising, marketing, communications, and brand stewardship, is crucial to this mission. The Mass Markets USA (MMUSA) program is responsible for generating over $70 million in unrestricted revenue annually and plays a key role in elevating IRC's brand and supporting its advocacy goals.
Position Overview: We are seeking a Senior Officer, Bridge Giving to lead the newly launched Bridge Giving program for donors giving $500-$999. Reporting to the Deputy Director of Mid-level Giving, you will be leading and implementing strategies to encourage donors to increase their support for IRC. You will play a pivotal role in developing the mid-level pipeline, rapidly growing donor engagement, fostering stronger relationships, and contributing to IRC's long-term impact.
This role is ideal for a collaborative and inclusive teammate who is curious, proactive, and comfortable in a fast-paced environment. If you have a passion for engaging donors and supporting humanitarian causes, we welcome your unique perspective!
Key Responsibilities:
Strategic Planning (20%):
โข Lead and manage the execution of the Bridge Giving program.
โข Implement a multi-channel donor engagement strategy tailored to the diverse interests and giving potential of IRC supporters.
โข Use data to guide decisions on donor segments and find opportunities for increased giving.
โข Manage the program budget to ensure resources are used effectively to maximize impact.
Campaign Coordination & Communication (40%):
โข Lead all aspects of campaigns across various channels, including mail, email, telemarketing, SMS, and paid media, working closely with team members and external partners.
โข Support seamless donor engagement processes, including thank you communications and acknowledgment activities.
โข Contribute to campaign project management and ensure all project plans are updated regularly.
โข Facilitate meetings, updates, and project reviews with internal and external collaborators.
โข Ensure alignment of the Bridge Giving program with broader fundraising and donor engagement efforts.
Donor Engagement & Stewardship (20%):
โข Lead the Bridge Giving Ambassador program to deliver personalized donor engagement experiences.
โข Collaborate with broader MMUSA teams and channel leads to provide tailored communications and services that improve donor satisfaction.
Vendor Management (10%):
โข Coordinate with vendors to ensure timely deliverables and high-quality execution of campaigns.
โข Maintain a focus on donor data integrity and program performance.
Reporting & Analysis (10%):
โข Coordinate with vendors to ensure timely deliverables and high-quality execution of campaigns.
โข Maintain a focus on donor data integrity and program performance.
Qualifications:
Education and work experience
โข Bachelorโs degree in communications, marketing, or related field preferred OR at least 6 years of experience in fundraising, marketing, or a related field.
โข Proven ability to lead complex projects and relationships with multiple partners.
โข Strong written and verbal communication skills.
โข Experience working with CRMs such as RaisersEdge, Salesforce, or other platforms.
โข Nonprofit experience is a plus, but a strong commitment to IRCโs mission is essential.
Skills & Competencies:
โข A self-starter with excellent organizational skills and attention to detail.
โข Strong social skills, fostering collaboration and partnership across diverse groups.
โข A problem-solver with a flexible approach to navigating challenges.
โข Passion for IRCโs mission and values, with a dedication to fostering diversity, equity, and inclusion in all aspects of work.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.
In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.
**Standard of Professional Conduct:**The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way โ our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.