Hardship LevelH (no hardship)
Family TypeFamily
Family TypeFamily
Residential location (if applicable)
GradeGS5
Staff Member / Affiliate TypeGeneral Service
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-07-01
Job Posting End DateJune 19, 2023
Standard Job DescriptionSenior Learning Development Assistant Organizational Setting and Work Relationships This job contributes to talent development approaches and activities. The incumbent assists in the development of relevant corporate learning and development strategies and the design and delivery of customized solutions for colleagues in functional areas, managers and leaders in order to improve performance and contribute to career pathways. In doing so this will contribute towards building a positive UNHCR learning culture. S/he will also support the design and deliver of learning and development activities related to Bureaux and operational priorities. Under the direct supervision of the supervisor who will provide overall direction and guidance in connection with the work, the incumbent will provide full scale administrative support to learning activities in area of responsibility. This includes but not limited to preparations of cost estimations, stakeholder management with trainers, venues and field offices, learner management with participants and Learning Management System administration. The job requires the incumbent to contribute the unitยฟs work both internally with the Divisions and Bureaux and in coordination with regional and field offices and external partners concerning capacity building and awareness raising activities to ensure appropriate cross-linkages of all UNHCR learning and development programmes with functional and management/leadership component. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRยฟs core values of professionalism, integrity and respect for diversity. Duties - Support the design and delivery of learning programmes, activities and or events including distance learning, e-learning, coaching, workshop and other approaches. This includes but not limited to providing recommendations on learning activity content, support in the selection of participants, managing the recording system for feedback on the work submitted, gathering permission for use of articles or book excerpts in learning materials, and workshop logistics (including onsite when required) - Contribute to the development of written materials, guides and job aides to be used for learning/staff development purposes. Ensure that learning materials are uploaded into the Learning Management System, and that these are duly managed. - Support the Unitยฟs budget management on a regular basis and track budget expenditures. - Assist in the preparation of the unitยฟs annual strategic, administrative and programme submissions, budgets. - Liaise with UNHCR sections to facilitate payments and prepare periodic unit expenditure reports and any other ad-hoc reporting needed; compile statistics as required or directed. - Support the uploading of learning materials and programme information into the Learning Management System and communication tools including UNHCRยฟs Intranet. - Contribute to input on systems and procedure development. - Provide support to the assessment and analysis of learning needs, learning methodologies, development, delivery and evaluation of learning activities as appropriate. - Provide clerical support for the unit, searches office files and records relating to a variety of topics for information and references. Selects information and records in specified formats for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents. - Make travel and hotel reservations, prepares travel authorizations and acts as a training focal point for both facilitators and participants. - Prints, assembles and dispatches information and training material required for the purpose of workshops and other learning activities. - Contribute to the maintenance of the Unitยฟs inventory. - Operate office equipment and is skilled in the use of the below specified software as required. - Assist in the preparation and submission of Project Partnership Agreements, procurement processes and consultancy contracts and/or internship selection. - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Administration; Adult Education; Business Administration; Communication; Project Management; Human Resources; Human Rights; Information Management; International Development; International Law; Journalism; Logistics; Management; Organizational Development; Social Work; Politics; or other relevant field. (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Minimum 2 years of relevant professional experience in progressively responsible administrative functions, preferably related to administration, pedagogical activities and/or provision of training. Experience with an Enterprise Resource Management system. Desirable Prior exposure to functions related to office administration. Experience with UNHCR's operations and procedures. Experience with distance learning and learning management software. Exposure to UNHCR specific learning/training activities. Functional Skills *CO-Cross-cultural communication *CO-Drafting and Documentation *IT-Computer Literacy *IT-Microsoft Office Productivity Software *RC-ISAD(G) cataloguing systems ED-Adult education and training TR-Assessment of Learning Needs TR-Capacity Buidling TR-Design & development of learning solutions including for e-learning & distance learning TR-Evaluation of Learning Activities TR-Implementation of Learning Management Systems TR-Training - Virtual and face to face (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The successful candidate would have the capacity to support integrated talent management for a complex global protection workforce, as well as expertise with developing and managing learning and content sharing systems, with the goal to equip employees with necessary functional knowledge, skills, mindset and their application. The incumbent would have strong analytical mindset and extensive technical expertise to be able to collect, analyse, process and visualise data using modern business intelligence tools. They are expected to assist the design and support outreach processes developing easy-to-use portals and learning resource sharing systems and communication campaigns in coordination with GLDC communications team. The incumbent should support the developing state-of-the-art learning resources using content authoring software, screen recording, designer and animation tools so related experience is necessary. Learning event organization (either virtual or occasionally face to face), from programme launch to stakeholder management to programme administration will also be an area of work requiring a related background. They should have demonstrated competencies in learning management system administration to be able to play a leading role in the digital as well as in the inter-system transformation. Last, the successful candidate needs to be knowledgeable in or demonstrate the capacity to quickly gain proficiency in UNHCRโs procurement processes as well as expense tracking and reporting.
Additional information:
Candidates must be legally present in Hungary at the time of application, recruitment and hire.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.
For G5 - 2 years relevant experience with High School Diploma; or 1 years relevant work experience with Bachelor or equivalent or higher.
NOTE: A completed and relevant minimum first level university degree (equivalent to BA or higher) shall count in full (100%) towards the required years of work experience. Priority will be given to eligible applicants meeting the full requirements
Remuneration:
In case of appointment, a competitive compensation and benefits package is offered.
G5 - Salary range: NET 498,349 HUF - NET 583,795 HUF.
Benefits:
Annual leave: UNHCR staff members holding a fixed-term appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year).
Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF).
Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.
Shortlisted candidates may be required to sit for a test. No late applications will be accepted. UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
Required languages (expected Overall ability is at least B2 level):
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Desired languages
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Operational context
Nature of Position:
As per its Strategic Intent, the Global Learning and Development Centre within the Division of Human Resources (GLDC/DHR) defined its focus areas, two of which are as follows:
- to prepare and continually develop UNHCRโs workforce by providing learning ecosystems to achieve the highest possible performance, and
- to design processes, systems, and tools to create a culture of continuous learning, career growth, engagement, training performance development knowledge sharing, and innovation.
Within the GLDC/DHR this G5 Senior Learning Development Assistant, as a member of the Protection Learning & Development Unit is expected to contribute to the above focus areas. The role on one hand is to assist in the development of a consistent approach to the design and delivery of its learning and development programmes. On the other, to support the strategic approach to learning and development which centers around building individual, team and organizational knowledge, skills and behaviors to meet current and future strategic priorities.
Supporting this vision, the incumbent is to work on supporting the adaptation of new and expanded learning architectures, to enable employees to access content from a wide range of internal and external sources. In particular, this would be achieved through assisting in the building of internal knowledge-sharing programmes, developing easy-to-use portals and content sharing systems, and promoting collaborative experiences that help colleagues constantly learn and share knowledge.
Additional Qualifications
SkillsCO-Cross-cultural communication, CO-Data Visualisation Techniques/Software, CO-Drafting and Documentation, ED-Adult education and training, IT-Computer Literacy, Learning Materials Development, PG-Administration and monitoring of resources, TR-Assessment of Learning Needs, TR-Capacity Buidling, TR-Training Design and Material Preparation, TR-Training - Virtual and face to face
Education
CertificationsAdministration - Other, Adult Education Certification - Other, Business Administration - Other, Communication - Other, Community Development/Social Work - Other, Development Studies - Other, Human Resources - Other, Human Rights - Other, Information Management - Other, International Law - Other, Journalism - Other, Logistics - Other, Management - Other, Organization Psychology/Development - Other, Political Science - Other, Project Management - Other
Work Experience
CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness
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Additional Information
Functional clearanceThis position doesn't require a functional clearance