Risk & Compliance Manager Cameroon & Nigeria(Internal Applicants Only)

Background

Aiming at strengthening the organisation's risk management capacity, in 2019 NRC decided to establish a Risk Management and Compliance (R&C) function across the organisation.  This function is responsible for i) enabling NRC to manage risks by supporting  organisational efforts to identify, assess, prepare for and respond to risks; ii) fostering a risk management culture by institutionalising processes and systems that embed risk management into operations and build capacity and awareness on risk throughout NRC; and iii) improving organisational effectiveness by streamlining compliance practices and enabling better prioritisation of support resources to highest-risk issues

At country office (CO) level, the R&C function has been tasked with supporting risk owners in their efforts to manage risks, providing assurance to the Country Management Group (CMG) on CO compliance within high risk areas/issues, promoting a risk management culture in the CO through training and communication, ensuring CO’s compliance with standards and regulations that fall outside the scope of existing CO functions (Protection from Sexual Exploitation and Abuse (PSEA), Data Protection (DPR), Code of Conduct, Securing Supporting Documentation, COTER and sanctions) and ensuring that complaints from external and internal stake holders are properly handled and responded to.

This position will be split between Cameroon and Nigeria. 

In Cameroon the focus of the post will be on risk management, donor audits, internal controls, partnerships, COTER, data protection, and anti-corruption. The role will also lead organizational learning on compliance and risk mitigation as the owner of the Recommendation Tracker, ensuring that corrective actions and lessons from audits and reviews are implemented across departments. 

In Nigeria, this post will focus on Risk Management and internal controls and on high-risk subjects, including partnerships, COTER, Data Protection, and Anti-Corruption. Due to challenges and risks faced by the mission, the Risk and Compliance Manager, and their team, will take a more proactive approach to supporting the mission achieve their risk and compliance objectives. 

Find out more about NRC https://www.nrc.no/ and Watch this short video to see NRC in action https://vimeo.com/736782633

What we are looking for 

We are seeking a Risk and Compliance Manager to lead the Country Office’s efforts in managing risks and promoting a risk management culture. This role ensures compliance across high‑risk areas and with regulations such as SSD, COTER, and sanctions, while also addressing issues arising related to PSEA, DPR, legal, the Code of Conduct, and complaints management.

What you will do 

Specific responsibilities for both countries:

Facilitate and follow up on risk management, including ensuring the Risk Register is kept up to date and relevant to the context and prioritising risks and mitigation measures for follow up with Risk Owners.

Support to identify and ensure mitigation measures are in place related to the risks faced by NRC in relation to partnerships modality, as well as supporting in identifying and implementing strategies to manage the risks that partners face;

Take part in key activities related to partnerships to ensure that a risk and compliance perspective is taken into consideration, including the Organisation Assessment, training for partners, completing controls, and support on improving R&C subjects

Serve as the mission focal point for Sanctions and Counter-Terrorism, including working with NRC departments (Logs, Partnerships, Grants) on training, ensuring compliance, and identifying barriers to implementation. Support partners in improving COTER systems and compliance

Support all departments in achieving data protection objectives, in line with local laws, including developing and updating Data Process Maps; ensuring that Data Protection Impact Assessments are done in a timely manner when relevant; reporting of data breaches; completing spot checks and controls on the filing tree, etc.

Supporting the CMG in managing documents, including through the Securing Supporting Documentation initiative as well as the putting in place basic procedures for the Filing Tree,

Serve as the focal point for Anti-Corruption, in close coordination with the Investigations Coordinator, completing trainings, identifying weaknesses, and proposing/implementing mitigation measures and improved controls

Facilitate and follow up on Recommendations Tracker with Recommendations Owners, prioritising high-risk recommendations 

Other tasks as necessary

Specific additional responsibilities for Cameroon:

1. Lead donor audits, with the Grants Coordinator and the Finance Manager, and coordinate follow-up on audit recommendations.

2. Conduct internal audits and spot checks to ensure compliance with national legislation, NRC policies, procedures, and regulations.

Specific additional responsibilities for Nigeria:

1. Coordinate with Head of Support on audit efforts and necessary inputs across audit file.

2. Coordinate with Internal Control Manager on spot checks to ensure compliance with national legislation, NRC policies, procedures, and regulations.

3. Coordinate with Global Integrity and Country Director on engagement and management of local investigators.

Please download the detailed job description to learn more about the Job Description_Risk and Compliance Manager.docx

What you will bring 

1. Professional competencies 

Minimum 3 years of experience from working in compliance, auditing or risk management functions or from working as senior manager in a cross-cutting functions (Partnerships, Grants, Finance, logistics, HR) in the humanitarian sector.

Documented results related to the position’s responsibilities.

Ability to analyse, prioritise based on risk, and communicate to/with senior management; ability to provide concrete guidance and ways forward and support managers in putting systems in place; 

Knowledge and skills in the international regulatory context applicable for INGOs.

Knowledge and skills in any of the following: programming, safeguarding, accountability to affected populations or Code of Conduct related matters.

Knowledge about own leadership skills/profile.

Fluency in English and French, both written and verbal. Hausa is an asset.

Context/Specific skills, knowledge and experience: 

Knowledge of the regulatory context in the countries of serviceOther to be defined by the CO

2. Behavioural competencies

Strategic Thinking - Developing appropriate strategies based on contextual and political understanding, assessments and NRC’s governing documents.

Influencing - Promoting ideas, seeking consensus and balancing conflicting interests through careful consideration and discussion.

Initiating action - Making decisions by analysing relevant information, developing appropriate solutions, providing reasons for decisions and taking action

Managing performance and development.

Analysing - Having a strong capacity for absorbing large amounts of information, verifying critical elements; prioritising based on risk; and communicating challenges, strategies, and conclusions rationally.

Proactive and solutions-oriented

Communicating with impact and respect - Presenting the actual situation by keeping superiors and teams informed about both positive and negative information, but always respecting confidentiality of sensitive information

What we offer 

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.