Risk and Compliance Coordinator Jordan Amman Country Office

Generic responsibilities

1.   Support the Head of Support and the CMG by ensuring:

•    That risks in the CO’s operations are identified, assessed and controlled effectively; and

•    CO’s compliance within high-risk areas/issues, by:

•    identifying such high-risk areas/issues;

•    conducting regular compliance checks on the said areas/issues (e.g. spot checks);

•    reporting regularly to the Head of Support and the CMG on compliance issues; and

•    Support in implementing compliance improvement measures throughout the CO.

2.   Support the CO with maintaining and updating all risk management and compliance related CO registers, namely the CO Risk Register, Waiver Register, Recommendations Tracker and Standards Operating Procedures (SOP) Register.

3.   Support in-country function leaders (Finance Manager, HR Manager, Logistics Manager, Area Managers, Head of Programmes, Health Safety and Security Coordinator) with implementing compliance improvement measures related to high-risk areas/issues.

4.   Support function leaders in the CO with ensuring that all SOPs in the CO are aligned with policies and regulations not related to a specific function, are coherent with other SOPs throughout the CO and NRC and follow basic quality principles.

5.   Support the CO’s focal point for audits in the coordination of the work among the different CO's sections/units to respond to external audits initiated by institutional  donors and to facilitate the follow up of these audits’ recommendations.

6.   Provide training and support to CO staff on the following:

•    Areas of expertise held by the R&C function at HO (Risk management, compliance, Anti-corruption, Data Protection, Code of Conduct, legal and complaints management) and 

•    compliance with regulations not specific to a given function (i.e. SSD, COTER, sanctions).

7.   Contribute to the development of NRC’s risk management framework by documenting lessons learned and best practices in the CO.

Specific responsibilities

1.Lead Jordan country office risk management processes, liaising with stakeholders and risk owners and ensuring triannual updates to the risk register and reporting to the regional Office are completed in a timely manner.

2. Follow up on the implementation of risk mitigation actions as identified through the risk management process.

3. Lead Jordan country office compliance with anti-terrorism and sanctions vetting, supporting other departments to ensure compliance and to meet NRC global standards

4. Lead Jordan CO investigations into allegations related (but not limited) to fraud, corruption, theft, gross misconduct, breaches of the code of conduct and allegation related to Sexual exploitation and/or abuse.

5. Conduct monthly spot checks on supporting documentation and follow up with relevant departments to ensure completeness.

6.Deliver trainings on anti-corruption and fraud to NRC staff, NRC partners and NRC 3rd party  suppliers where relevant and necessary.

7.Alongside the Head of Support strengthen existing systems and awareness of data protection across the organization and liaise with relevant departments to address  weaknesses.8.  Alongside the grants department, ensure donor compliance on existing projects and assess new projects for compliance risks and propose mitigations where relevant.

9.Alongside the grants department assess new partners capacity in areas related to risk and compliance and work with existing partners to strengthen systems and  knowledge where requested.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: 

  •    R&C unit at RO for ensuring that technical advice, support and training provided is in line with existing policies

•    Heads of departments across country programme for identification, assessment, mitigation and monitoring of CO risks, development/adaptation of verification methods,  development/revision of SOPs and implementing compliance improvement measures

•    CMG for follow up on high-risk issues.

•    NRC partners

2.   Competencies 

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies 

•    Bachelor’s degree

•    Minimum 3 years of experience from working in compliance, auditing or risk management functions or minimum 4 years of experience from working in coordinator positions in the humanitarian sector.

•    Documented results related to the position’s responsibilities.

•    Knowledge and skills in the international regulatory context applicable for INGOs.

•    Fluency in English and Arabic, both written and verbal.

•    Proficient in MS Office applications

2. Behavioral competencies

•    Analyzing 

•    Planning and delivering results 

•    Initiating action and change

•    Communicating with impact and respect