GradeGS6
Staff Member / Affiliate TypeGeneral Service
ReasonTemporary > Temporary Assignment/ Appointment
Hardship LevelB
Family TypeFamily<p></p><p></p>
Residential location (if applicable)
Target Start Date2024-02-21
Target End Date2024-12-31
Job Posting End DateMarch 10, 2024
Standard Job Description
Resettlement Associate
Organizational Setting and Work Relationships
A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent's primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
- Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.
- Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases.
- Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
- Provide PoC and partners with up-to-date and accurate information on UNHCR's resettlement policies and procedures.
- Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
- Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
- Coordinate travel and departure arrangements for refugees accepted for resettlement.
- Organize logistical support for governments undertaking resettlement missions.
- Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
- Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
- Provide administrative support for resettlement-related training activities.
- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
- Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
- Recommend cases that are eligible for resettlement consideration.
- Provide counselling to PoC.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
Not applicable
Certificates and/or Licenses
International Law;
International Relations;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Not specified
Desirable
Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).
Functional Skills
CO-Cross-cultural communication
PR-Refugee Resettlement programs
PR-Resettlement Anti-Fraud Policy and Procedures
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate ProfileCandidates must be legally present in Costa Rica at the time of application, recruitment and hire.
Only candidates holding a legally job permit in Costa Rica will be considered eligible.
UNHCR’s workforce consists of many diverse nationalities, cultures, languages and opinions. We seek to sustain and strengthen this diversity and to ensure equal opportunities, as well as an inclusive working environment, for our entire workforce. Joining us means living, sharing and promoting these core values of inclusion, diversity and gender equality.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
In your application you must include all your work experience, as it will be highly considered.
Shortlisted candidates may be required to sit for a test and or interview. Only shortlisted candidates will be notified. No late applications will be accepted..
Include in your application all your work experience.
Eligible candidates may be required to take a technical test and/or an interview.
Only eligible candidates will be notified.
If you have special needs or require assistance to apply, please contact cossarrhh@unhcr.org
1. General Background
The continued situation of socio-political strife in Nicaragua, particularly in the wake of the presidential elections of November 2021, has resulted in a constant increase in the numbers of persons seeking international protection in Costa Rica – with a record high 14,500 starting the process in January 2022. Given the impact of the Nicaragua political context, political context in Costa Rica and to adjust and implement a sound response and solutions strategy to the Nicaraguan influx in coordination with the Government of Costa Rica and other key partners, the office in Costa Rica is requesting the position of Resettlement Associate as of 1 January 2023. This position will be located in the Costa Rica Operation and support the scale-up of the Resettlement Programme in the country. Following the conclusion of the Resettlement Pilot Program in December 2022, the Operation has confirmed a significant increase in quotas from resettlement countries for 2023. It is imperative that this position be approved to ensure the continued development of the programme in the upcoming months.
Under the supervision of the Resettlement & Complementary Pathways Officer, the Resettlement Associate will support the Costa Rican Operation in the Resettlement activities. The incumbent will be mainly responsible for and conducting resettlement interviews and drafting Resettlement Registration Forms (RRFs) in English. The incumbent may support with needs assessment interviews when required. Excellent writing skills in English is mandatory. Proven experience on protection with UNHCR, UNHCR’s partners or other United Nations agency is highly valued. The incumbent will also maintain ongoing contact with the cases interviewed to ensure proper follow-up and support with review of identification and needs assessment forms if needed. A good understanding of the UNHCR’s persons served and political environment in the countries of origin and Costa Rica is required. Additionally, the Resettlement Associate might be requested to assist the Operation with the identification, development, promotion, and facilitation of access to Complementary Pathways. The incumbent will also assist with local integration and voluntary repatriation if necessary.
2. Purpose and Scope of Assignment
- Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
- Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
- Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
- Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons served being considered for resettlement; ensure that records on individual cases are kept up to date.
- Provide persons served with up-to-date and accurate information on UNHCR’s resettlement policies and procedures.
- Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
- Manage, maintain and update proGres.
- Support to coordinate travel and departure arrangements for refugees accepted for resettlement.
- Support to organize logistical support for governments undertaking resettlement missions.
- Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
- Provide administrative support for resettlement-related training activities.
- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
- Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
- Recommend cases that are eligible for resettlement consideration.
- Provide counselling to persons served.
- Perform other related duties as required.
3. Monitoring and Progress Controls
- Conduct 5 RRF interviews weekly
- Submit for review up to 20 RRFs monthly
- Ensure timely weekly reporting of completed tasks is sent to the Resettlement Officer
4. Qualifications and Experience
a. Education
3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
b. Work Experience
3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
Desirable
Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).
Language requirements:
Spanish C2
English B2
c. Key Competencies
Functional Skills
CM-Cross-cultural communication
PR-Resettlement/Repatriation/Voluntary Repatriation
MS-Knowledge of geo-political realities and their socio-cultural implications
PR-Resettlement Anti-Fraud Policy and Procedures
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Cross-Functional Competencies
Analytical Thinking
Planning and Organizing
Stakeholder Management
Functional ClearanceThis position doesn't require a functional clearance
Required languages (expected Overall ability is at least B2 level)Spanish
,
,
Desired languagesEnglish
,
,
Additional Qualifications
SkillsCO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures
Education
CertificationsInternational Law - Other, International Relations - Other
Work Experience
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