Reporting and Information Management Officer

Mission and objectivesMONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). SCR 2277 (2016) requests MONUSCO to support efforts of the Government of DRC towards the protection of civilians, through a comprehensive approach involving all components of MONUSCO, including through reduction of the threat posed by Congolese and foreign armed groups and of violence against civilians, including sexual and gender-based violence and violence against children to a level that can be effectively managed by the Congolese justice and security institutions; and to support Stabilization through the establishment of functional, professional, and accountable state institutions, including security and judicial institutions. The project aims at a better understanding of the most serious violations of human rights law and international humanitarian law in DRC and supports the leadership of the Mission through informed policy and decision making on future vetting of security forces through risk assessment and mitigation, joint planning for MONUSCO operations, as well as advocacy efforts.

ContextAssignment is with family (KINSHASA) until 30 June 2025, with possible extension until 30 June 2026, depending on the availability on flight and satisfactory of performance.

Task DescriptionUnder the direct supervision of the Deputy Chief Disarmament, Demobilization, Reintegration and Stabilization (DDR&S) Section, the duties of the Reporting and Information Management Officer will include but are not limited to the following: Reporting - Compile and complete information on contextual developments and key activities from DDR&S Teams at headquarters and field office levels in bi-weekly reports and other reporting formats as required; - Prepare the Section’s quarterly Results Based Budget (RBB) performance reports; - Prepare the Section inputs to the quarterly MONUSCO Secretary-General’s Report; - Coordinate the monthly gathering of data from the DDR&S Operational Field Teams and relevant DDR&S HQ components to report on Comprehensive Planning and Performance Assessment System (CPAS) indicators; - Prepare contributions to CPAS factsheets and CPAS impact reports; - Improve or develop programme and operational reporting templates that facilitate the acquisition of information; - Prepare briefing notes, talking points, code cables, presentations, graphics and analytical notes to inform the Section’s decision-making, engagement with partners and support political advocacy efforts and good offices; - Prepare responses to comments, statements, and queries of parties; - Disseminate information material in a timely and quality manner as authorized by the Chief DDR&S Section. Information Management - Ensure timely and accurate recording and digital archiving of documents on SharePoint, and provide capacity building support in this regard to all components of the DDR&S Section; - Develop and maintain a portfolio of evidence in SharePoint on DDR&S related Results Based Budget (RBB) outputs as well as DDR&S activities contributing to the protection of civilians and addressing the root causes of violence and conflicts between communities, and support to national and local governance structures; - Liaise with the Mission’s information management unit on technical issues related to digital archives and SharePoint management and contribute to the further development of the file plan of the Section’s SharePoint repository; - Manage access to the Section’s SharePoint channels and teams; - Prepare relevant documentations for audits and evaluations; - Manage the DDR&S client and weapons master databases; - Identify and compile best practices and lessons learned from completed DDR&S activities. Coordination - Contribute to the organization of internal coordination mechanisms such as weekly Section meetings, mid-term reviews and retreats, including the drafting of minutes and action points, and ensure follow-up; - Coordinate with other team members, Mission components and partners to achieve consistency and synergy in the reporting for mandate implementation; - Liaise, coordinate, share and corroborate information with other Sections in the preparation of Mission reports and briefing notes; - Assist in planning, coordinating and supporting programmes, projects and activities requiring section and/or other sections and partner’s involvement and participation; - Set aside dedicated time for capacity development within the Section and with partners through coaching, mentoring and formal on-the-job training; - Develop and maintain relations with government officials at the working levels and advise them on issues and policies of mutual concern; - Represent the team at meetings, seminars and conferences.

Competencies and valuesClient Orientation, Communication, Creativity, Ethics and Values, Planning and Organizing, Professionalism, Respect for Diversity, Working in Teams

Living conditions and remarksThe Democratic Republic of Congo is the second largest country in Africa, and as a result is quite diverse. Living conditions therefore vary between MONUSCO duty stations, with all usual amenities present in the capital Kinshasa, but only very basic conditions in remote duty stations in the provinces, where, for instance, there may be no guarantee of public power supply nor running water. The ability to live and work in difficult and harsh conditions of developing countries is essential. Accommodation is very expensive in both Kinshasa and Lubumbashi. Supermarkets exist in the large towns (e.g. Bukavu, Kisangani), but consumer items are generally very expensive (as everything is imported). For food, local markets offer a much cheaper alternative. All MONUSCO duty stations are considered non-family duty stations, except for Kinshasa, Lubumbashi and Entebbe which are now considered family duty stations, and most are currently under UN Security Phase III (“relocation phase”: internationally-recruited staff are temporarily concentrated or relocated to specified sites/locations). In addition to insecurity related to the relatively volatile political situation as well as various conflict situations, certain places are subject to increasing street and residential crime, including in Kinshasa and Goma. Some degree of medical service is provided in all MONUSCO duty stations. Certain vaccinations are mandatory for MONUSCO personnel to enter the DRC, while others are compulsory for all other incoming persons. It is possible for incoming MONUSCO personnel, including UN Volunteers, to be asked to provide proof of some or all vaccinations, though this is unlikely. All UN Volunteers must ensure that they are up-to-date with all appropriate vaccinations, which should be clearly and properly endorsed in the International Certificate of Vaccination (“carte jaune”). Malaria is present virtually throughout the DRC, and it is therefore recommended to take prophylaxis. The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveller’s checks away from the capital city. Credit cards are usually accepted in major hotels only in Kinshasa. In larger towns and cities (e.g. Kinshasa, Goma, Bukavu, Kisangani), UN Volunteers are recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and VLA payments will be processed in cash. UN Volunteers have the possibility to send part of their allowances to a bank account abroad. In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.