Hardship Level (not applicable for home-based)E (most hardship)
Family Type (not applicable for home-based)
Non Family
Staff Member / Affiliate TypeUNOPS LICA4
Target Start Date2024-01-01
Job Posting End DateJanuary 5, 2024
Terms of ReferenceBackground: The main framework for the UNHCR facilitated Voluntary Repatriation in Pakistan is the regional Solutions Strategy for Afghan Refugees (SSAR) and the Tripartite Commission agreements between the Government of Afghanistan, the Government of Pakistan and UNHCR. As per these frameworks, Voluntary Repatriation continues to be a key priority that is closely linked with sustainable reintegration support in Afghanistan. Hence, UNHCR will continue to support Voluntary Repatriation in safety and dignity as the preferred solution for the Afghan refugees.
Since 1 November 2023, with the implementation of decision of the Government of Pakistan regarding the โrepatriation of illegal Foreignersโ and owing to a variety of factors, UNHCR Sub Office Quetta has witnessed a massive surge in the number of families approaching the UNHCR Voluntary Repatriation Center (VRC) in Baleli for repatriation. The current staffing is insufficient to deal with the new operational realities. Therefore, UNHCR SO Quetta has developed a plan of action to increase processing capacity as per the needs. The plan calls for considerable additional resource requirements, including human resources.
2. Purpose and Scope of Assignment
The Individual Contractor will perform the functions of a Repatriation Assistant. S/he should implement the voluntary repatriation programme, in compliance with requisite standard operating procedures. S/he should contribute to ensuring that all repatriation processes respect the principle of voluntariness and occur in safety and dignity, with the full participation and support of persons and communities of concern.Duties and responsibilities will be those outlined in the generic Job Description of a Repatriation Assistant and will include the following (non-exhaustive) activities:
โข Counselling refugee returnees during the volrep scheduling about the eligibility criteria for volrep, family composition, registration of children, need for BIA/BID, validation of UMRFs, luggage requirement and any other counselling.
โข Conducting physical verification and verify correct family composition and registration of new-born babies and ensure UMRF validation before deregistration from NADRA database;
โข Provide counselling to refugees on the voluntary repatriation process and ensure that they make informed decisions on return;
โข Conduct confidential protection interviews when requested;
โข Assist in assessing the needs of vulnerable returnees and advise on the required responses;
โข Preparation of Voluntary Repatriation Forms and other relevant documents;
โข Monitor and provide assistance to persons with specific needs, ensuring that their needs are met in a timely manner;
โข Enter data of voluntarily repatriated individuals in the relevant database, highlighting type of specific needs;
โข Conduct BIMS/IRIS enrolments and record correct data in the ARRD and scanning the QR Code;
โข Conduct exit interviews using the exit questionnaire;
โข Enlist belongings of repatriating families on the prescribed form to facilitate border crossing;
โข Participate in the mass information activities in order to inform refugee communities and other relevant stakeholders about the voluntary repatriation programme;
โข Provide logistical and administrative support to facilitate voluntary repatriation border-crossing movements;
โข Monitor waiting areas to ensure appropriate treatment of refugees in accordance with AGDM principles;
โข Liaise with relevant stakeholders at all levels of the repatriation process;
โข Promptly address queries from refugees and provide guidance when required;
โข Prepare weekly/monthly progress reports
โข Collect data and other information on development and/or subject-matter activities of the country or area;
โข Assist supervisor in planning, formulating, and evaluating the project;
โข Perform other duties as required.
3. Monitoring and Progress Controls (Clear description of measurable outputs, milestones, key performance indicators and/or
reporting requirements which will enable performance monitoring)
โข Regularly, as requested by the manager.
โข Produce daily reports and logsheets of the activit(ies) undertaken
โข Repatriation data records and electronic databases are up to date and securely maintained, in line with the applicable SOPs.
โข Repatriating refugees are facilitated and assisted to return in safety and with dignity
4. Qualifications and Experience (List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)
a. Education (Level and area of required and/or preferred education)
โข Completion of High School Diploma with relevant experience
b. Work Experience (List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.
โข Minimum one year of relevant work experience
โข IT-Computer Literacy
C. Language Requirement
โข Ability to speak, read and write in English (required)
โข Ability to speak, read and write in Pashto (essential)
โข Ability to speak, read and write in Dari (desirable)
D. Key Competencies
Core Competencies
- Accountability
- Communication
- Organizational Awareness
- Teamwork & Collaboration
- Commitment to Continuous Learning
- Client & Result Orientation
Cross-Functional Competencies
- Negotiation and Conflict Resolution
- Planning and Organizing
Standard Job Description
Required Languages
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Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other informationThe recruitment process might include written test and/or oral interview for this job advertisementThis position doesn't require a functional clearance