Position Title : Regional Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator
Supervised by : Regional Head of Programme
Reporting to : Regional Head of Programme
Duty Station : Dakar with travels to other DRC offices in West Africa Region
Area of Operation : West Africa Region
Contract length : 12 months (renewable)
Type of contract : Expatriate
Salary & Benefits : Non Management F - base salary : 38 100 DKK. Accompanied position, eligible to small family package
According to its general regulations, DRC cannot employ, under an expatriate contract, a citizen of the country in which she/he is going to be stationed (in such case, the Republic of Senegal).
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization.
Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been operating in West Africa since 1998. The DRC West Africa Regional Office (hereafter: WARO) is based in Dakar, Senegal, and covers six countries outside of Senegal. Led by the Regional Director, the DRC WARO oversees, supports and provides strategic directions for DRC’s Country Offices within the region, which currently includes Mali, Burkina Faso, the Niger, Nigeria, Cameroon and the Central African Republic.
DRC West Africa Regional Office is looking for an experienced Regional Monitoring, Evaluation, Accountability and Learning Coordinator to assist Country offices and program operations in the West Africa region to strengthen and develop MEAL systems and tools, and ensure that these are applied for best practice, accountable programming. Working with programmatic counterparts and the MEAL staff at the global, regional and country level, the MEAL Coordinator will engage in policy, strategic as well as programmatic developments to ensure the DRC continues its growth in MEAL practices.
The WA MEAL coordinator reports to the Regional Head of Program and works in close collaboration with the Regional Protection and Economic Recovery Coordinator and other members of the regional program team. The WA Regional Office covers the following country operations: Burkina Faso, Niger, Mali, Nigeria, Cameroon, Central African Republic and develop and support regional /multi-countries ambitious programs in Central Sahel.
Take a lead role in implementing DRC Monitoring, Evaluation and Learning Minimum Operational Procedures (MELMOPs):
- Maintain regional level M&E system in accordance with DRC minimum standards for M&E and DRC evaluation policy
- Ensure that DRC programmes adhere to the DRC MELMOPs and continuously update the compliance self-checks, contribute to evolving and adapting these standards
- Support adherence to the DRC Evaluation Policy and develop specific Regional Evaluation Guidelines if need be and after approval from RHOP.
- Support the development of plans towards achieving adherence to relevant policies and frameworks.
Work to ensure strong linkage between M&E and DRC strategy and program development with a view to improving the quality and effectiveness of programmes and projects:
- Put in place appropriate mechanisms, systems and tools that will facilitate structured and systematic participation and inputs by ME&L focal points in country strategy development, proposal development and reporting processes
- Ensure that key elements of DRC planning processes including Strategic Program Documents, Quarterly Reports, Annual Reviews and Results Contracts are adequately informed by M&E data and information as well as learnings emanating therefrom.
- Work with and support the Regional and Country Program teams to institutionalize Theory of Change thinking as an organizing framework for improving programme design, implementation, evaluation and learning processes
- Assess existing and further develop procedures used for ensuring program quality in coordination with the global processes of strengthening monitoring and evaluation in DRC;
- Review and provide technical input into the development of log frames/results frameworks, informing, reviewing and approving monitoring and evaluation plans and budgets for all new proposals, prior to their submission to donors.
Supports learning and knowledge management, including;
- Provide technical support to ensure that DRC is able to articulate and document relevant best practices and assess performance regularly against agreed program objectives and indicators.
Ensure capture of lessons learned from evaluations and other MEAL processes
Support the production of lessons learned policy paper and implement the suggestions in pilot countries.
Institutionalize a system of reflection and learning across all stages of the DRC Project cycle and ensure that systems to facilitate utilization and reapplication of learnings, both internally and externally, are developed and implemented
Work with RHOP to highlight key learning and embed this learning across the region
Provide technical support to in-country based MEAL and Programme teams with a view to ensure coherence and improve quality in data collection, analysis and reporting:
- Support the country offices to improve quality of monitoring, evaluation and accurate reporting,
- Support piloting of DRC Online MEL database aimed at facilitating real-time reporting of M&E data and information
- Direct support to evaluations, assessments and programme monitoring at regional and country level, and to respective global initiatives as needed and appropriate
- Continuously improve and update data collection tools, so they can be used in a particular context and reflect the MELMOPs.
- Strengthen the use of mobile phones / tablets for data collection throughout the region
- Provide capacity building training, coaching and mentoring to staff, primary stakeholders, and implementing partners in project design, monitoring and evaluation, development of indicators, logframes and ToC, development of M&E plans and specific M&E assessments and surveys.
- Continuously QA the quality of data collection and data entry
- Overall manage the various databases and summary sheets to oversee measurement of achievement and progress toward program goals and results through the M&E system.
- Disseminate results in varied ways to enhance use in reports and in decision making
Provide technical support to DRC field staff to build relevant skills and capacities to deliver programmes and projects effectively and with quality
- Relevant university degree in fields related to organization learning, international development, or MEAL; Master’s degree preferred in relevant field
- Minimum 5 years of technical experience in Monitoring, Evaluation and Learning in a senior capacity.
- Demonstrated MEAL experience within a complex international humanitarian context.
- Experience working with general and technical teams (matrix management)
- Excellent written and well-developed oral communication skills
- Full professional French and English
- High accuracy and attention to detail.
- Work style: Well planned and organized and has a capacity for initiative and decision making
- Superior computer skills
- Previous experience in a Central / Western African country
- Professional working Spanish
Required Skills & Qualities
DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process
- Collaborating: You involve relevant parties and encourage feedback
- Taking the lead: You take ownership and initiative while aiming for innovation
- Communicating: You listen and speak effectively and honestly
- Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment
- Ability to work in a multinational and multicultural environment
- Proven analytical and critical thinking skills
- Team-oriented & good sense of humor
The employee shall follow :
- DRC regulations on safety, health, COVID-19 norms and hygiene
- The Code of Conduct and all ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework
- Rules for the use of the DRC guesthouse, which is a working accommodation
In addition :
- Employee should not engage in any other paid activity during the DRC contract period without prior authorization
- Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period
- Employee should not give interviews to the media or publish project-related photos or other material without prior authorization
- Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request