Public Information Assistant (Multimedia)

  • Added Date: Tuesday, 23 February 2021
  • Deadline Date: Wednesday, 24 March 2021

Org. Setting and Reporting

This position is located in the United Nations Information Service (UNIS) Vienna (Austria), Strategic Communications Division (SCD), Department of Global Communications (DGC). The incumbent will work under the direct supervision of the Public Information Officer, News and Media team and under the overall guidance of the Director.

For more information on UNIS, please visit our website:


The Public Information Assistant (Multimedia) will provide high-level assistance in video editing, design and digital products to UNIS Vienna and support our social media and web platforms with audio-visual and graphic content. Within assigned authority, the incumbent will be responsible for the following duties:

โ€ข Work closely with the Public Information Officer, provide assistance with respect to multimedia elements of UNIS Vienna products.
โ€ข Design and create multimedia products including text, graphics, videos, podcasts and infographics, for effective, high-impact storytelling across UNIS Viennaโ€™s digital platforms, to inform and engage external audiences and support UN campaigns.
โ€ข Adapt and format digital content such as graphic design, image files editing and video editing, for use on UNIS Viennaโ€™s website and social media platforms and adapt content for use in our client country languages (German, Hungarian, Slovak and Slovene).
โ€ข Assist with filming at UNIS events and edit video footage to produce high-quality and visually compelling videos for use on UNIS Vienna web and social media platforms; assist with filming and edit messages with senior officials. Occasionally assist with filming and edit footage for UNIFEED.
โ€ข Work closely with the Public Information Officer, design and produce quality visual material using relevant computer software, e.g. Adobe Creative Suite, Photoshop, Illustrator and In-Design, in appropriate format including but not limited to: graphic design work for web, social media and print products, infographics, GIFs, logos and branding, backdrops, flyers etc. including producing local language versions, ensuring photos and graphics are appropriate and conform to UN standards.
โ€ข Assist with the management of the UNIS Vienna website and UN Vienna Portal: preparing new pages, incorporating graphics and images as needed, posting content and updates through the web content management system for the UNIS Vienna website in English, German, Hungarian, Slovak and Slovene; checking and testing for multiple browser support; monitoring and analyzing web analytics.
โ€ข Identify issues and trends in digital media and advise on appropriate action/responses.
โ€ข Perform other work-related duties as assigned.


โ€ข Professionalism: Has knowledge of internal policies, processes and procedures related to the communication, production and dissemination of public information. Has knowledge of multimedia and digital production and video editing techniques. Has knowledge of graphic design,modern content management software and web standards and ability to design web pages. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

โ€ข Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks โ€œoutside the boxโ€; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

โ€ข Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


High school diploma or equivalent.

Work Experience

A minimum of seven years of work experience in multimedia and digital production, video production, public information, international broadcasting or related area, demonstrable in a portfolio of projects, is required.
Experience with video-editing and post-production is required.
Experience working in Adobe Creative Cloud products such as Photoshop, InDesign, After Effects, Premiere or equivalent is required.
Experience with web content management systems and basic experience with CSS and HTML coding is required.
Experience in photography is desirable.
Work experience in the United Nations system and/or an international organization is desirable.


English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Fluency in oral and written German is desirable. Knowledge of another language of UNIS Viennaโ€™s client countries (Hungarian, Slovak or Slovene) is an advantage. Knowledge of another official United Nations language is an advantage.


Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. Non-local candidates will be considered only when no suitable candidate from the duty station is identified and will be subject to local recruitment. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

Other Skills and Requirements

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.

The GGST is a proctored entry-level examination at the duty station. Any travel expenses incurred in order to take the examination are the responsibility of the candidate and will not be reimbursed by the Organization.

Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term โ€œsexual exploitationโ€ means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term โ€œsexual abuseโ€ means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term โ€œsexual harassmentโ€ means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetratorโ€™s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on โ€œManualsโ€ hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


This vacancy is archived.

Recommended for you