PUBLIC INFORMATION ASSISTANT

Org. Setting and ReportingThis position is located primarily in the Multimedia Resources Unit of the Audiovisual Services Section, of the Coverage and Media Services Branch, in the News and Media Division, of the Department of Global Communications (DGC). The Unit provides audiovisual library and archival services and distribute multimedia contents to internal and external professional clients. It also provides design, development, and technical support for multimedia websites. The incumbent reports to the Chief of the Multimedia Resources Unit. ResponsibilitiesWithin delegated authority, the Public Information Assistant is responsible for the following duties: • Provides specialized assistance in the production and delivery of information communications products and services, including: research, retrieval, referral, distribution and other services, in answer to client’s requests for digital files, analog records, and their related supporting documentation. • Supports technical operations related to audio-visual archiving of audio, video, photo and other multimedia assets and other curated audiovisual collections in order to keep them complete, up-to-date and consistent with AV archives standards and procedures for access and preservation. • Researches a broad scope of information sources, printed and electronic; compile and present information for use in the preparation and production of communications products/services for external audiences. • Performs junior photo and audiovisual librarian functions that include provision of public information and library research services to requesters of audiovisual and photographic materials, and cataloguing/indexing of those multimedia assets. • Oversees the distribution of audio and video materials; ensures the good management of the film/video archives, and the proper safekeeping/preservation of historical audio/visual materials. • Participates in planning and preparing legacy audiovisual records for digitization and managing their ingestion into media asset management system and performing archival and metadata quality control functions. • Assists in the electronic dissemination of programmes; prepares, maintains and updates web page, to include drafting and editing content; uploads/downloads audiovisual files and maintains file structure. • Manages updates and further develops internal databases; update multimedia websites; generates a variety of standard and non-standard statistical and other reports from various databases, including the preparation of legacy audiovisual records for digitization and managing their ingestion into media asset management system (MAMS) while performing archival and metadata quality control functions. • Provides guidance and training to junior staff. • Performs other duties as assigned. Competencies• Professionalism: Knowledge of multimedia asset management and relevant information systems and networks. Knowledge of policies, processes and procedures related to the communication, production and dissemination of public information. Knowledge of audiovisual library and archives processes and workflows. Knowledge of news and media production workflows, including knowledge of the operations of Photo, Radio, and Television. Ability to research and gather information from a variety of sources. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. • Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. EducationHigh school diploma or equivalent. Job - Specific QualificationNot available. Work ExperienceA minimum of seven (7) years of experience in public information communications, audiovisual library and archives, or related fields is required. The minimum years of relevant experience is reduced to five years for candidates who possess a first-level university degree or higher. Experience in database management systems, maintenance of website where audio, video and photo are the primary content and web-based distribution media is required. Experience with digital asset management systems is required. Experience in non-linear digital editing systems and workflows is desirable. Experiencing working with digital audiovisual and multimedia archiving formats and standards, metadata management, quality assurance and preservation methods is desirable. Experience in photo caption writing, or related editorial/writing functions is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable. AssessmentEvaluation of qualified candidates may include an assessment exercise and a competency-based interview. Special NoticeThis position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.