Hardship LevelD
Family TypeNon Family with Residential Location
Residential location (if applicable)
Maputo, Mozambique
GradePR3
Staff Member / Affiliate TypeProfessional
* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff memberโs country of nationality.
ReasonRegular > Regular Assignment
Remote work acceptedNo
Target Start Date2023-04-26
Job Posting End DateMay 15, 2023
Standard Job DescriptionProtection Officer Organizational Setting and Work Relationships In the Bureaux, the Protection Officer works under the direct supervision of the Senior Protection Coordinator or Senior Protection Officer. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection), Head of Sub Office or Senior Protection Officer as appropriate. The incumbent may have direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, complementary pathways, internal displacement and education, among other areas. In HQ, the incumbent may report to a Senior Protection Officer, Chief of Section or Deputy Director and may supervise other protection staff. The incumbent acts as an advisor to senior management in, when not responsible for, designing a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine. The Protection Officer coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. S/he ensures that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties - Provide technical guidance and support to UNHCR and partners on all protection related issues. - Stay abreast of and report as relevant on legal political, social, economic and cultural developments that have an impact on the protection environment. - Engage relevant national authorities and structures in identifying and expanding opportunities in view of developing or strengthening national asylum/RSD systems. - Facilitate a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons. - In operations applying the Cluster Approach, seek to ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations. - Support senior management to ensure the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian response plan where applicable, as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways. - Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection. - Promote the implementation of the AGD policy, including UNHCR's updated commitments to women and girls, and, design, deliver I and monitor programmes on an AGD basis to address identified protection needs. - Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies. - Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation. - Support the operation to develop and implement robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, resettlement and complementary pathways, ensuring the integrity of interventions across all protection activities. - Assist UNHCR management at country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures. - Oversee and manage individual protection cases including those on GBV and child protection. - Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation, in particular birth certificates). - As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP). - Oversee and undertake eligibility and status determination within the AoR ensuring compliance with UNHCR procedural standards and international protection principles. - Promote and implement effective strategies and measures to identify, prevent and reduce statelessness within the AoR. - Contribute to the development and implementation of an education plan as part of protection strategy within the AoR as relevant. - Contribute to the development and implementation of a child protection plan as part of the protection strategy within the AoR ensuring programmes use a child protection systems approach. - Monitor, and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners. - Work to safeguard the rights of persons of concern in the context of mixed movements as relevant. - Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities. - Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern, including undertaking and/or overseeing resettlement and complementary pathways activities. - Contribute to the coordination of the design, implementation and evaluation of protection related programming with implementing and operational partners. - Contribute to and facilitate a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners. - Ensure that the Protection Sector or Cluster has an effective information management component which: provides disaggregated data on populations of concern and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery. - Build the protection capacity of national and local government, partners and civil society to assume their responsibilities vis-ร -vis all persons of concern through protection training, mainstreaming and related activities. - Coordinate capacity-building initiatives for communities and individuals to assert their rights. - Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms. - Perform other related duties as required. For positions in Bureaux - Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern within regional processes. - Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions. - Assist UNHCR management at regional and country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures. - Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas. - In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR's global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms - and/or regional ones - and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) support coordination and review of UNHCR's country reports to the UN human rights mechanisms. - Engage in relevant international and regional fora and contribute to forging regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness, in cooperation with DIP and where relevant RSD. Minimum Qualifications Years of Experience / Degree Level For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Law; International Law; International Refugee Law; International Human Rights Law; International Humanitarian Law; Refugee and Forced Migration Studies; Political Sciences or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme RSD- Resettlement Learning Programme (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Minimum 4 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Excellent legal research, analytical skills and drafting. Desirable Diverse field experience. Good IT skills including database management skills. Functional Skills *PR-Protection-related guidelines, standards and indicators *PR-Age, Gender and Diversity (AGD) PR-Human Rights Doctrine/Standards PR-International Humanitarian Law PR-Comprehensive Solutions Framework LE-Judicial Engagement PR-Assessment of IDPs Status, Rights, Obligation PR-Climate change and disaster related displacement PR-Accountability to Affected People - Principles and Framework PR-Gender Based Violence (GBV) Coordination (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile The Protection Officer is expected to have strong analytical and drafting skills as well as strong coordination, leadership and interpersonal skills. Previous experience like the tasks described in the Operational context and working in a humanitarian context, particularly on protection delivery and solutions, would be an asset as would a demonstrated understanding of the humanitarianโdevelopment nexus.
Required languages (expected Overall ability is at least B2 level): Portuguese
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Desired languages
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Operational context
Occupational Safety and Health Considerations:
Nature of Position:
Nearly one million people have been internally displaced by armed conflict in Cabo Delgado Province since 2017. Another cause of displacement is natural disasters, as evidenced by cyclones in 2019, 2021 and 2022. The forcibly displaced population faces socio-economic challenges, prolonged family separation, breakdown of community structures, loss of financial and social assets and overcrowded/substandard housing which puts them in a vulnerable situation, especially older persons, persons with disabilities and others with specific needs. Gender discrimination and inequality also exacerbate these challenges and place displaced women and girls at heightened risk of GBV and sexual exploitation and abuse. UNHCR leads the Protection Cluster and provides protection response, at national and at provincial levels, and is key member in CCCM and Shelter Clusters. Under the Protection Cluster, there are Child Protection (led by UNICEF); GBV (led by UNFPA) and Housing Land and Property (led by NRC) AoRs. As a protection agency, UNHCR is working with the government and partners to i.e., implement protection monitoring; increase the issuance of civil documentation; prevent, mitigate risk, and respond to GBV, strengthen Community-based Protection (CBP) activities and capacity-building, and increase the activities of livelihoods and economic inclusion. UNHCR ensures full compliance with humanitarian principles, including protection from SEA (PSEA) and โDo No Harm,โ and applies an age, gender, and diversity (AGD) and rights-based approach. Important government strategies/plans are underway to address the root causes of the conflict, mitigate its impacts and drive development. UNHCR is working with development actors to support the inclusion of IDPs and refugees into development plans, actions and policies and thus leaving no one behind in line with the 2030 Agenda for Sustainable Development and its Sustainable Development Goals (SDGs).
The Protection Officer will be reporting to the Senior Protection Officer in Pemba. S/he will be responsible for daily management of the Protection unit and its activities, and for operationalizing the Protection Unitโs strategy and workplan. The portfolio of the Protection Unit includes, inter alia, protection monitoring of IDPs and returnees; issuance of civil documentation and mitigation of the risk of statelessness; information-gathering and advocacy on principled returns and protection mainstreaming in return areas; border monitoring to ensure non-refoulement of people in need of international protection; supporting access to justice; co-chairing the HLP AoR and representing UNHCR in the Protection Cluster in Cabo Delgado. The Protection Officer will be also responsible for oversight of partnerships and implementation of protection projects and developing the capacity of government services to ensure sustainability. S/he will build and maintain effective working relationships with other protection and multifunctional colleagues within the operation as well as the affected community, authorities, protection and assistance partners and other stakeholders. The Protection Officer is expected to have strong analytical and drafting skills as well as strong coordination, leadership, and interpersonal skills. Previous experience like the tasks described above and working in a humanitarian context, particularly on protection delivery and solutions, would be an asset as would a demonstrated understanding of the humanitarianโdevelopment nexus.
Living and Working Conditions:
The position is based in Pemba, the capital of Cabo Delgado Province, in the north of Mozambique. Pemba is a D, Non-Family duty-station.
Mozambique has a total population of about 29 million people and Maputo is its capital city. The total area of Mozambique is 799,380 Km square from North to South. It is tropical hot and humid. The hottest and wettest months are December to February, when the average daily minimum temperatures are around 22 ยฐc and the average daily highs of 30 ยฐc. The rain season is between October and April. Winters (June to August) are mild with the average daily temperature ranging from 13 ยฐC to 24 ยฐC.
Cabo Delgado is bordering Tanzania, with a population of over 2.2 million individuals according to the 2017 census. The province, considered one of the poorest in the country, was hit by cyclone Kenneth in April 2019, which affected several villages, causing material damage and the displacement of many residents. The province has also been targeted by armed groups that have been attacking local villages since October 2017. The number and intensity of attacks increased consistently in 2020.
Communication and transport services are available at various costs. The housing market is healthy but quite expensive (from US$ 800 to US$ 1,500 per month). Pemba has one large supermarket and one international airport.
The metical is the local currency and exchange rate stands at USD 1 equivalent to about 63.82 meticais (MZN) as per January 2023. Pemba has 3 major health facilities: ISOS clinic, CLIDIS private clinic and the Provincial hospital. There is a wide range of Banks and ATMs to meet financial needs. Credit/debit cards are accepted in most places.
UNDSS-cleared hotels are available, with the rates differing depending on the availability and season. MOSS compliant apartments are available.
The current operational circumstances require frequently long working hours. This is a stressful work context, making a capacity for self-care critical.
According to the security level system, Cabo Delgado is at level 4. Crime in Pemba and villages outside of the capital is concerning and UN personnel must remain vigilant and aware of their surroundings. Traffic accidents are common in Mozambique due to the poor condition of the roads and poor driving and vehicle standards.
Additional Qualifications
Skills
EducationBA: International Humanitarian Law (Required), BA: International Human Rights Law (Required), BA: International Law (Required), BA: International Refugee Law (Required), BA: Law (Required), BA: Political Science (Required), BA: Refugee and Forced Migration Studies (Required)
CertificationsHCR Protection Learning Program - UNHCR, HCR Resettlement Learning Program - UNHCR
Work Experience
CompetenciesAccountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
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Compendium Add. 1 to March 2023 Compendium - Part B
Additional Information
Functional clearanceThis position doesn't require a functional clearance