Overall purpose of the role:
Under the direct supervision of the Protection Team Leader, the Protection Officer CBP/PSS is responsible for leading and overseeing the implementation of quality community-based protection (CBP) and psychosocial support (PSS) activities in the assigned area of responsibility. The Protection Officer is expected to develop positive relationships with individual beneficiaries, community mobilizers and focal points and other stakeholders so as to ensure to the efficiency of DRC’s outreach strategy and overall intervention
ProgrammeLead the planning and implementation of programme activities related to community-based protection (CBP) and psychosocial support (PSS) activities. To this end, support the Protection Team Leader in producing and updating monthly workplans and implement programme activities accordingly and supervise the protection assistants and community protection mobilizers in Um Rakuba and Tunaydbah. Support in developing tools, forms and SOPs realted to CBP and PSS, in collaboration with the Protection Team Leader and the Protection Manager. Comply with applicable professional standards related to protection and humanitarian interventions. Identify capacity-building needs among the protection assistants (CBP/PSS) and community stakeholders (including community mobilizers) and facilitate tailored capacity-building sessions accordingly. Contribute to the quality of DRC’s community outreach approach by effectively identifying and coordinating with community mobilizers, community-based protection networks (CBPNs) and other community focal points. To this end, ensure that community mobilizers and focal points represent a diversity of backgrounds, nationalities, profiles and locations so as to support DRC’s capacity to reach the individuals who are the most in need of protection and assistance. Contribute to all aspects of the relationship with community mobilizers and focal points including, identification and mobilization, onboarding and capacity-building, contractual and administrative management, coordination on field activities etc. Ensure that individuals in need of protection services and/or assistance, identified through outreach and other activities, are timely and adequately referred to the relevant services. Conduct regular and systematized follow-up of all referred cases to ensure adequate service provision, reassess needs and potentially identify any new trends. Conduct information dissemination, awareness and capacity-building activities with communities on protection risks, on rights and on available services among others, in safe and suitable locations. Conduct any other programme activities related to the provision of protection services and assistance as instructed by the Protection Team Leader and the Protection Manager. Mobilize and build strong rapport with communities through consistent engagement with community-based structures and adhering to dignified, culturally sensitive approaches. Support community-based structures by facilitating meaningful group dialogue and mentoring participants to self-identify protection concerns that affect their communities
Monitoring and Reporting
Representation and coordinationRepresent DRC and the programme towards a wide range of stakeholders including individual beneficiaries, community mobilizers, community-based structures’ members and focals points. To this end, ensure professional standards and transparent communication in the external representation of the organization so as to build trust and ensure effective collaboration with all concerned stakeholders. Ensure that all interactions with individual beneficiaries take place in an environment and in a way that respect and promote the individuals’ safety, agency and dignity in accordance with professional standards for protection and humanitarian work.
Support the coordination of programme support activities as they relate to logistics, administration or security as relevant, under the guidance and supervision of the Protection Team Leader and in coordination with the relevant departments. Comply with all relevant internal policies and directives.
Experience and technical competencies:Minimum 2 years of professional experience in the field of humanitarian interventions, social sciences, human rights or community development, preferably with an international humanitarian organization Proven experience in provision of psychosocial support and community-based protection activities Excellent interpersonal and problem-solving skills, creativity and flexibility, communication skills Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail Flexibility in working overtime and in challenging environments Willing to collaborate with and support people from different ethnic groups and different religions Demonstrated interest in humanitarian work and supporting people effected by conflict and displacement
Education: University Degree in the field of phycology, social sciences, humanitarian affairs, international law, development or any other related field
Languages: Fluency in written and spoken English and Arabic. Tigrinya language skills desirable Core copmpetence: Striving for excellence, Taking the lead, collaborating, comunicating and Demonstrating integrity.