Background
ย Diversity, Equity and Inclusion are core principles at UNDP:ย we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a โleave no one behindโ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
ย UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. ย ย I. Background and Organizational Context
The UNDP Tunisia Country Office (CO) leads UNDPโs support to Tunisia in the achievement of its national human and sustainable development objectives in alignment with its national Agenda 2030 and the Paris Climate Agreement commitments.ย UNDP Tunisia works on areas such as 1) inclusive growth and human development; 2) climate action, environment, energy and disaster risk reduction; and 3) governance.ย
The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative The RR also leads UNDP Tunisiaโs efforts in cultivating, building, and nurturing strategic relationships and alliances which are essential for advancing and successfully achieving the mission of UNDP, including with the Government of Tunisia, existing and emerging donor countries, multilateral institutions such as the IFIs, the European Union, civil society, the private sector, foundations, academia and think tanks, the wider UN system, as well as global, regional and national media.ย
II. Position PurposeUnder the direct supervision of the Deputy Resident Representative (DRR), the Programme Management Support Analyst works closely with the strategic engagement team, operations, programme and project staff to promote efficient management of the UNDP programme portfolio including through improved programmatic planning and performance target setting; contract (Award) management in Quantum; development and implementation of simple and user-friendly tools (checklist, procedures, templates and tools) aligned with UNDPโs policies and ERP (Quantum); development and implementation of programmatic partnersโ agreements based on agreed annual work plans including donor agreements and IP/RP agreements. The Programme Management Support Analyst also acts in a QA oversight function and monitors and coordinates with and in support to the program units on delivery monitoring and adjustments, audit, risk management, QA design and implementation, HACT and implementation of the Internal Control Framework to promote, in support to the Programme sound substantive and financial management. The Analyst leads on advisory support and capacity development to UNDP CO managers and project/programme teams on issues of delivery, audit, risk management, HACT, SESP and implementation of the ICF.
The Analyst coordinates closely with the M&E and Reporting Specialist under the Strategic Engagement and Outreach Unit who serves as an senior expert and lead resource person for capacity development and training to the RR, DRR and programme teams on QA matters in areas such as strategic planning, M&E and reporting.ย ย
The Programme Management Support Analyst also works closely with the Operations teams, acting as a bridge and enhancing information sharing between Programme and Operations units to ensure the relevance, effectiveness, efficiency, impact and sustainability of cooperation between programme and operations colleagues and ensures that lessons and recommendations from policy, practice and corporate audits are collected and applied to promote compliance with UNDPโs policies and procedures as well as effective delivery of Country Programme priorities and results.ย The Programme Management Support Analyst also supports workflows and ways of working to accommodate changing business needs and achieve UNDPโs strategic goals. This is a recognition of interconnected nature of development risks & crises that the world is facing and that call for assembling of multidisciplinary teams for an integrated & systemic response. If and as required, the Analyst will also supervise the work of the Programme Resource Management Associate (G6) and is expected to work in day-to-day collaboration with the Associate as well as with Programme, Operations and Strategic Engagement and Outreach Units of the CO, as well as in coordination with UNDPโs Regional Bureau for Arab States and other offices as required.ย S/he is expected to carry out his/her functions across issues, units, functions, teams and projects in multidisciplinary fashion in order to enhance and enable horizontal collaboration.ย
Ill. Key Duties and Accountabilities ยIn this section list up to five primary functions/accountabilities of the position ย
ย
ย Provides catalytic support to the management, implementation and performance of the UNDP overall programmeย ย Example of Duties: Support CO managers in enhancing programme performance through planning, budgeting, implementing and monitoring exercises, working with Team Leaders and CO experts; Prepare analyses, case studies, training presentations, policy memos, as assigned, to optimize and ensure efficiency of CO delivery, performance and budgeting; Aggregate and review project/portfolio documentation with a view to ensuring alignment with UNDP strategies and best programmatic practices towards scalability and sustainability; Advise on implementation modalities and ensure effective application of UNDP programmatic instruments as required by Team Leaders and projects; Assess work processes and practices to ensure that tasks are carried out with maximum efficiency, in consultation with programme and operations personnel; Develops user-friendly procedures and workflows to ensure alignment of programmatic actions with corporate policies and systems (i.e. Quantum); Promote improvements in the application of internal control systems and in the maintenance of compliance standards in the CO; Track progress against corporate programme management targets, as captured in corporate dashboards (Quantum) and ensure remedial action; In coordination with the Programme Resource Management Associate, ensure compilation of information for weekly monitoring programmatic and programme-related targets including delivery, resource mobilization, TRAC, revenue, cost recovery and other performance targets, and ensure follow up of issues;ย Support and oversee effective programmatic quality assurance, audit exercises and risk managementย ย Example of Duties: Oversee and monitor compliance of project/portfolio set-up in Quantum and Quantum+ and ensure compliance with programmatic quality assurance requirements in relation to risk, SESP, HACT, Quantum Project Management Module in liaison with Programme and in substantive coordination with the M&E and Reporting Specialist of the Country Office;ย In consultation with relevant programme and operations teams and under the oversight of the CO Management, support assessment of risk areas and work with project staff to minimize risk exposure levels; Coordinate periodic HACT exercises; Draft audit plans for projects and coordinate with senior management and relevant teams, partners and IPs regarding audit exercises of the CO; Ensure CO preparation and follow-up on audits and follow up; ensure compliance with audit quality standards and timeframes. Support oversight of all audit exercises among programme and operations personnel of the CO; Ensure compliance and the quality of NIM audit and HACT as required, including monitoring the implementation of previous audit recommendations and advise the CO Management Team on status on a regular basis; Promote close cooperation between and among UN/DP units to proactively identify and mitigate bottlenecks to delivery of results ย Example of Duties: Ensure regular communication and information flow between the programme and operations teams in Tunis and the sub-offices to ensure programmatic and operational coherence, identify and resolve bottlenecks to programme/project implementation; Support identification and coordinated actions to promote more efficient implementation of the programme and proactive mitigation of bottlenecks/risks to programme delivery; If/as delegated by the UNDP Resident Representative, represent UNDP in specific partner coordination mechanisms/platforms to advance UNDPโs interagency commitments within Tunisia; Support development of CO pipeline if/as assigned through cross-sectoral coordination with other UN agencies or partners. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. ย Supervisory/Managerial Responsibilities: Supervises Programme Management Resource Associate (G6) (TBC) ย lV. Requirements: ย Note to applicants: All applicants must ensure that their CVs and/or P11s describe if and to which extent the above requirements are met to be considered for the position, as applicants whose CVs do not reflect the required language, education, experience, knowledge and skills listed below will not be considered for the position. ย Education ย Advanced university degree (master's degree or equivalent) in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, Development, Management or related field is required orย A first-level university degree (bachelorโs degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree ยย Experience, Knowledge, and Skills ย
Minimum of 2 years (with masterโs degree) or 4 years (with bachelorโs degree) of relevant experience at the national and/or international level in providing management advisory services OR hands-on experience in design, management, monitoring and evaluation or oversight of developmentย projects; Fluency in French (written and verbal) is required. A working knowledge of English is an asset; Prior experience with an international development organization is desirable. Prior experience in applying web-based management systems/ERP systems in the context of programme/project related roles is an asset. Demonstrated experience in quality assurance roles in the context of development programming is an asset. Fluency in written and spoken French and Arabic is required. Working knowledge of English is an asset.ย
ยExpected Demonstration of Competencies ย Core : Full list of UNDP Core Competencies can be foundย hereย ย
Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
Learn Continuously LEVEL 2: Go outside comfort zone, learn from others and support their learning
Adapt with Agilityย LEVEL 2: Adapt processes/approaches to new situations, involve others in change process Act with Determinationย LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
Engage and Partner LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
Enable Diversity and Inclusion LEVEL 2: Facilitate conversations to bridge differences, considers in decision makingย ย People Management (Insert below standard sentence if the position has direct reports.)
UNDP People Management Competencies can be found in the dedicatedย site.ย
Cross-Functional & Technical competencies (insert up to 7 competencies)ย Thematic Area Name Definition 2030 Agenda: Engagement & Effectiveness Effectiveness
Project Quality Assurance Business Management Portfolio and Project Management Ability to select, prioritize and control the organizationโs programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment; Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals Business Management System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system Business Management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making Business Management Monitoring Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results Business Management Client Satisfaction/Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. Partnership Management Strategic Engagement Ability to capture and sustain attention, interest and agreement of high-level, influential policy and decision makers and secure their buy-in of high-level vision and objectivesย ยVI. Keywords
Programme performance monitoringย
RBM and project management support
Quality assurance, risk management, audit
Business management and/or engineering
ย Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.ย Disclaimer ย Important information for US Permanent Residents ('Green Card' holders)ย ย Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.ย
ย UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications. ย Applicant information about UNDP rosters ย Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.ย We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
ย Non-discrimination
ย UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.ย ย ย UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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