Program Manager, South Africa

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

CHAI strives to be an equal opportunity employer and promotes fairness, respect, equity and dignity in the workplace. CHAI welcomes applications from all qualified individuals and encourages people from historically disadvantaged groups to apply. CHAI is an Equal Opportunity Employer and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experiences, backgrounds, and culture.

Overview of Program and Position:

CHAI approaches some of the most pressing issues in global health with a business-oriented strategy to fundamentally change the underlying economics. CHAI’s solution-oriented approach focuses on improving market dynamics for medicines and diagnostics; lowering prices for diagnosis and treatment; accelerating access to lifesaving technologies, and helping governments build the capacity required for high-quality care and treatment programs. By addressing global market failures and accelerating access to the most effective, high-quality health products at affordable and sustainable prices, CHAI helps patients access the care and treatment they need.

CHAI South Africa has concluded an agreement with the FCDO to support health system strengthening in SA. The proposal centers around activities in support of health system strengthening with the objective of working towards achieving Universal Health Coverage. The 5 workstreams in the proposal include:

1. Establishing a Health Technology Unit within the National Department of Health.
2. Mitigating the growing exposure to Medico-Legal Liability in South Africa.
3. Improving Healthcare Leadership and Governance, with a specific focus on Hospital and District Health Services.
4. Strengthening the NHI Dialogue, by assisting in the set-up of a “Liaison Unit”.
5. Establishing the Institute of Universal Health Coverage in which research, focusing on translating Policy to Practice, will be undertaken.

   CHAI is seeking a highly motivated and energetic high-level individual systemic and management thinker with technical and managerial capabilities who has experience in organizing, coordination and a proven history of successfully managing multiple donor funded grants and complex matrix managed projects simultaneously. The job requires the person to perform at level of Team Leader coordinating and overseeing all aspects of the different work streams, including technical inputs, deliverables, stakeholder and subcontracts management, financial oversight and support in recruiting and performance managing project staff. This Program Manager is accountable for the overall performance of this grant working in close collaboration with the technical leads, experts and sub-contracted partners in all 5 objectives as a program management team.

   The Program Manager will help shape strategy, manage and provide technical input to a growing CHAI team. CHAI works in a fast-paced and results-driven environment. This individual would manage a growing team and multi-government and multi-stakeholder relationships. The individual must have exceptional communication and analytical skills, be a strong strategic thinker and be able to adapt to differing program needs. CHAI places great value on commitment to excellence, resourcefulness, responsibility, tenacity, flexibility, independence, energy, work ethic and humility.

   The Program Manager will be based in Pretoria, South Africa but will regularly travel to various provinces, and will report to the Senior Director of CHAI SA.

   Responsibilities

   • Overall Program management, accountability and oversight in terms of:
     
     • Ensuring that the program has an FCDO approved workplan, Logframe, budget and forecasts as part of official program documents
     • Ensuring that these are shared and communicated to all leads, teams and partners working and billing to the project
     • Understanding the FCDO inception, implementation and close out phase milestones, timelines and expectations and that these are communicated to all teams working in the program
     • Leading and managing the achievement of the program outputs, in consultation with the technical leads in the different work streamsmeasuring, and ensuring that the objectives of the grant through the program log-frame and workplans are achieved - ensuring that all teams work against the approved workplan and report against the approved Logframe
     • Identifying, documenting and communicating program risks as part of program management, and be able to report urgent, threatening risks early to the Senior Director CHAI, and to Program Officer at FCDO as necessary in agreement with the Senior Director
     • Establishing and managing a good relationship with the FCDO Program Officer overseeing the CHAI project
       Providing operational program management including recruitment and management of personnel, and ensuring cohesive teamwork, as a Team leader
     • Developing and maintaining a program governance framework for program review meetings, monitoring of deliverables and collation of program and donor reports
     • Budget development, oversight, management, expenditure control, reporting and observe allowable variances as set by donor, working closely with the Finance Manager
     • Ensure compliance with the responsibilities in the grant framework and manage and maintain the risk management tool
     • Support the Senior Director in managing the relationship with the donor, consortium partners, CHAI sub-awardees, DoH
     • Lead monitoring, evaluation, reporting and learning (MERL) efforts with the aim to maintain and update comprehensive, feasible M&E frameworks that will generate credible, actionable and timely information as required by the donor
     • Oversee and support all five program objectives, ensuring alignment and coordination of programmatic activities to ensure successful execution of the program
     • Oversee and support the Senior Director (and CHAI) with the program strategy, planning, and implementation, including analysis, policy, and guideline development and review by engaging with partners and other CHAI teams on related program initiatives, as it relates to the implementation of programmatic plans
     • Participate in business development through developing concept notes, and proposals and seeking additional funding
     • Document program activities in a form of case studies and peer-reviewed publications
     • Execute any other additional responsibilities, as requested by the Senior Director.

       Qualifications

       • Advanced degree in a related field such as medicine, public health, health economics, financial management, or business preferred;
       • 7 to 10 years of program management experience in a complex, multi-output, results-oriented program environments in the public sector and/or private sector (e.g. service delivery, management consulting, financial services);
       • Excellent problem solving, analytical and quantitative skills, including attention to detail and experience in modelling including the use of Microsoft Excel;
       • Strong communication skills, including delivery of compelling presentations and documents in Microsoft PowerPoint and Word;
       • Entrepreneurial mindset, demonstrated ability to work independently on complex projects and solving challenging problems, in a high-pressure, fast-paced environment;
       • Strategically minded, able to think creatively around long-term program objectives and the detailed steps necessary to achieve these goals; and

         Skills:

         • Strong analytical skills and advanced technical proficiency with MS Excel, PowerPoint and Word;
         • Demonstrated ability to work independently on complex projects and solve challenging problems with limited structural or operational support;
         • Demonstrated ability to multi-task, be effective in high-pressure situations, and adapt to fast-paced and changing environments;
         • Effective team player with strong commitment to excellence;
         • Excellent organizational and problem solving skills;
         • Excellent verbal, visual and written communication skills (English language fluency) Strategically minded, able to think creatively around long-term program objectives and the detailed steps necessary to achieve these goals;
         • Ability to think in quantitative terms and comfort around data and its manipulation is essential.

           Advantages:

           • Previous experience working on FCDO or DFID funded programs;
           • Previous experience or knowledge of public sector health financing;
           • Demonstrated experience building and analyzing quantitative models to inform decision-making, including experience developing or evaluating financial models;
           • Demonstrated ability to identify key trends from complex datasets and translate them into clear advice for decision makers;
           • Experience being a self-starter and working as part of a team of highly motivated and analytical individuals;
           • Ability to think strategically, handle ambiguity and work in a very fast-paced, limited structure, multicultural environment.

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