Program Management Specialist

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Qualifications

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Department of Health Systems and Services (HSS) is responsible for promoting, coordinating, and implementing the Organization’s technical cooperation in health systems and services development to achieve Universal Access to Health and Universal Health Coverage (Universal Health), based on the Primary Health Care approach. HSS promotes evidence-based policies, strategies and plans to transform national health systems to improve equity and resilience, as health systems move towards the achievement of Universal Health, strengthening governance and stewardship, increasing and improving health financing and social protection, and supporting the development of integrated networks of health services based on a highly resolutive first level of care. HSS strengthens national capacity in the organization of people-centered health services, integrating the healthy life course approach, ensuring quality of care and patient safety, and the effective deployment and management of human resources.

DESCRIPTION OF DUTIES

Under the direct supervision of the Primary Health Care and Integrated Services Delivery Unit Chief (HSS/PH) and the general guidance of the Directors, Planning, Budget & Evaluation (PBE) and External Relations, Resource Mobilization and Partnerships (ERP), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

1. Support the Unit Chief, Advisors, and Entity personnel in the design, negotiation, implementation, and reporting of technical cooperation projects, including resource coordination, performance monitoring and assessment, and use of evaluation tools to support the sound management of regular and extra-budgetary funds;
2. Provide strategic support to develop and strengthen partnerships; provide support and inputs to develop new program initiatives to support the program of work;
3. Ensure that projects managed by the Unit are executed according to action plans and within established timelines; ensure timely submission of financial and progress reports in accordance with donor agreements;
4. Maintain effective partnership with all project stakeholders to exchange critical and technical information and resolve program/project implementation issues to ensure results are achieved as planned;
5. Act as a strategic liaison between headquarters and country office staff facilitating seamless project implementation and ensuring effective planning, budgeting and reporting processes;
6. Support the preparation of various written reports, including briefing documents, project reports, background papers and presentations. Draft analysis sections of reports and studies and provide input to technical publications;
7. Support the preparation of briefings and technical documents for governing body meetings and other internal and external forums, including drafting and preparing necessary materials;
8. Engage in corporate efforts for strategic and operational planning, programming, budgeting and resource coordination to enable the Unit’s technical cooperation and operational planning. Ensure that the responsible project coordinators provide required planning data and information to adequately assess and report on implementation of Outcomes, Outputs, projects, and activities;
9. Support the implementation of the Unit’s Biennial Work Plan (BWP). Facilitate the coordination among the PMIS Project Managers and support them in program management issues, specifically with issues related to the results-based management framework;
10. Support the monitoring of the Unit’s Biennial Work Plan (BWP). Support the Unit Chief in the coordination of the performance monitoring and assessment (PMA) of the Unit’s BWP;
11. Participate actively in the Program Management Network (PMN) led by PBE; and in the Resources Mobilization Network (RMN) led by ERP;
12. Support the HS Unit Chief in the analysis of the staffing needs of the Team, particularly with respect to the competencies needed to execute the program of work and for the preparation and periodic review of the Human Resources (HR) Plan;
13. Work in close coordination and interaction with the Unit’s Administrative Team;
14. Perform other related duties, as assigned.

     

    REQUIRED QUALIFICATIONS

    Education: A bachelor’s degree in health or social science, business administration, management, international relations or in any other field related to the functions of the position, from a recognized university.

     

    In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  PAHO, considers higher educational qualifications obtained from an institution accredited/recognized in one of the following databases:

    World Higher Education Database (WHED), list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).  The list can be accessed through the link:  http://www.whed.net/ 

    Council for Higher Education Accreditation http://www.chea.org/search/default.asp

    College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/ college navigator to support the validation process.

    Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

    For information on PAHO please visit: http://www.paho.org

    Experience:

    Essential: Five years of combined national and international experience in the fields of health or supply chain planning, project management, monitoring and evaluation, including experience in administration, strategy formulation and resource allocation.

    Desirable: Experience in information collection, analysis and visualization of data would be an asset. Experience working in an international agency would be an asset.

    📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

    ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

    SKILLS:

    PAHO Competencies:

    • Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
    • Teamwork: Collaborate and cooperate with others. - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.
    • Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
    • Communication: Express oneself clearly when speaking/Write effectively/Listen/Shares knowledge - Quality and quantity of communication targeted at audience.  Listens attentively and does not interrupt other speakers.  Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans).  Shares information openly with colleagues and transfers knowledge, as needed.
    • Resource mobilization: Establishes partnerships and alliances with a variety of institutions and organizations as well as internal partnerships to obtain financial and non-financial resources. Is able to relate with all types of people and at all levels in order to obtain resources that are needed. Is able to present and disseminate information in a clear manner.  Executes resources according to the agreements previously established with partnerships.
    • Producing Results: Deliver quality results/Take responsibility - Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently.  Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary.   Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.  
    • Moving forward in a changing environment: Propose change/Adapt to change - Suggests and articulates effective and efficient proposals for change as needed when new circumstances arise.  Quickly and effectively adapts own work approach in response to new demands and changing priorities. Is open to new ideas, approaches and working methods; adjusts own approach to embrace change initiatives.

       

      Technical Expertise:

      • Strong research and problem-solving skills; ability to manage multiple projects simultaneously and to work collaboratively on multidisciplinary teams with tight schedules.
      • Strong professional oral and writing skills including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.
      • Practical knowledge of results-based management concepts and tools and their applications, especially related to outcome formulation and indicator development.
      • Theoretical and practical knowledge of international technical cooperation, with emphasis on the negotiation and management of international cooperation programs and projects.
      • Mature judgment, strong technical, analytical and conceptual skills; demonstrated ability to assess, analyze, synthesize and provide recommendations on key technical issues.
      • Ability to integrate managerial and technical inputs into recommendations for decision-making processes; ability to manage multiple issues and tasks in a complex organizational environment.

         

        Languages:

        Very good knowledge of English or Spanish with working knowledge of the other languages. Knowledge of French and/or Portuguese would be an asset.

        IT Skills:

        Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

         

        REMUNERATION

        Monthly Salary: (Net of taxes)

        $ 4,198.08 (Salary is non-negotiable)

        Post Adjustment:

        $ 2,947.05  This amount is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

         

        ADDITIONAL INFORMATION

        ·       This vacancy notice may be used to identify candidates to fill other similar short-term professional positions, at the same grade level.

        ·       PAHO/WHO offers an attractive compensation package including a monthly net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance).  Other benefits may include: 2.5 days annual leave per month, generous telework policy, parental leave, sick leave, pension plan, and health insurance scheme.  Other benefits for internationally recruited staff may include travel and removal expenses on appointment and separation, settling-in grant and rental subsidy.

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