Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program / Department / Team
The PaQ (Program Performance and Quality) Unit, which sits within the Global Programs Department, supports effective, efficient and equitable program performance through a culture of quality management, to achieve greater impact for those that matter most -- our program participants. The PaQ unit oversees several business processes including monitoring, evaluation and learning; program management standards; program data management; infrastructure quality assurance; field operations support; strategic change management; and facilitating the complex program process. The Program Standards Team acts as a Program Management Office which fulfils the following broad functions:
The Program Management GESI Integration Advisor will lead on our work to integrate Gender Equality and Social Inclusion (GESI) into the DNA of how we manage and deliver our programs. This role works closely with the GESI TSU team to ensure integration of GESI-related Technical Support and good practice into the agencyโs approach to program management, provides direct support to country teams, owns the GESI minimum standards and associated analytics and embeds GESI within PaQโs learning and development products and services. In addition, this role will support the agency-wide roll-out of PaQ-led and GESI TSU initiatives where needed. As this role will focus on integrating gender equality and social inclusion into our program management approaches, it will maintain close coordination with the Technical Support Unitโs GESI Team acting as a conduit for program performance and technical excellence.
Essential Responsibilities
GLOBAL GESI MINIMUM STANDARDS ROLL OUT AND SUPPORT
Lead on the adoption and institutionalization of the GESI Minimum Standards by embedding and building ownership across Country, Regional and Global teams Support the process of global quality assurance of GESI standards reporting and engage with the analytics of standards and performance dataContribute to the roll out, familiarization, adoption and maintenance of an agency wide standards reporting mechanism, with particular focus on the reporting of the GESI standards Contribute to the revision process of the GESI Standards and wider Program Management Policy as needed Ensure that the program standards team, program managers and directors are oriented, trained and prepared to implement the GESI Standards and understand where and who they can go to for support. GESI PROGRAM MANAGEMENT GUIDANCE, TOOLS AND RESOURCES
Develop and disseminate GESI guidance, tools, and templates needed for country teams to meet and exceed the GESI minimum standards contained in the Program Management PolicyCreate user oriented GESI guidance, tools and resources specific to program management and GESI integration across the lifecycle in close collaboration with the GESI TSU and GDI Teams Work with other functions to ensure consistency and integration of approaches, including the HLR, MEL, GESI and GDI teams. Support other departments and other technical functions (Goods Distribution, CARM, Finance, Logistics, etc) to, where applicable, mainstream GESI considerations, standards and sensitivities into processes and policies.Support the strengthening of country office and partner staff capabilities around GESI in program cycle management in close collaboration with the GESI team. DIRECT SUPPORT TO COUNTRY PORTFOLIOS
In collaboration with the GESI TSU Team, identify high-priority countries or programs that need increased GESI standards technical support, both remote and in-country; engage with regional and country teams for their insights into prioritizationApply our Process Improvement methodology throughout country level GESI support, using it as the framework to identify, diagnose and resolve GESI Integration issues Utilize data from Mercy Corpsโ systems and processes, specifically the global standards reporting mechanism, Tola Data and audit findings, to support in the diagnosis and resolution of GESI related program management issues Provide technical support on GESI integration through the program lifecycle, specifically on GESI Minimum standards LEARNING AND DEVELOPMENT
Support the development and alignment of tailored training packages for country offices around strengthening GESI integrationIn collaboration with the GESI TSU Team, create and curate Program Management GESI Competencies Contribute to the improvement of Program Standards onboarding resources, as well as onboarding support for key positions specific to GESI Lead on the facilitation of GESI Integration communities of practice DRIVE SPECIFIC STANDARDS AND PAQ UNIT PROJECTS AND INITIATIVES
Support the PaQ Unit and Program Standards team to integrate GESI into our internal as well as external work.