The International Rescue Committee responds to the worldโs worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education and empowerment support to refugees and displaced people.
Technology and Operations supports the organizationโs work by providing reliable and scalable solutions for the IRCโs offices around the world, including many technologically challenging locations.
The Data Insights, Systems, and Architecture team is responsible for the design and delivery of data and technology solutions at the IRC. As a Data Excellence Program Analyst or Product Manager, youโll set new standards for high-impact results by establishing and cultivating positive relationships across the organization, driving continuous improvement, and delivering value through the implementation of high-quality, strategic data programs. This is an exciting role with the ability to achieve significant impact. If you want to make a difference in our organization and the world, we want to talk with you.
Major Responsibilities:
Technical Product Management / Business Analysis
โข Drive aspects of planning and execution of product development activities for products including discovery and analysis, writing specifications, documenting plans, engaging organizational leaders via email and meetings, identifying project risks and risk mitigation strategies, communications, and budgeting and reporting
โข Document business needs, business goals, business requirements, technical requirements, and technical specifications for data collection tools and dashboards
โข Develop business cases
โข Plan, execute, and deliver user-focused solutions by effectively coordinating technology and business teams
โข Write stories for product development
โข Build productive relationships with users and business owners
Data Analysis
โข Define new data collection and analysis processes for a variety of different organizational data
โข Collect and interpret data
โข Present results in a variety of formats, e.g. blogs, PowerPoint
Communications
โข Communicate regularly and proactively with project teams, internal and external stakeholders, and leadership
โข Create presentations on data products, data programs, and business processes
Capacity Building and Support
โข Develop training materials on apps and dashboards
โข Deliver training to staff throughout the IRC
โข Troubleshoot and investigate issues in our data systems
Qualifications
Demonstrated Skills and Proficiencies:
โข Ability to bring structure to unstructured situations
โข Ability to communicate clearly and effectively
โข Ability to empathize with users to effectively advocate and drive solutions
โข Ability to take initiative and be innovative โ bias for action and ownership
โข Ability lead and facilitate effectively in self-organizing teams
โข Ability to communicate tradeoffs
โข Ability to organize information
โข Ability to manage time
โข Analytical mind with a problem-solving aptitude
โข Excellent written and verbal communication skills
โข Ability to work effectively with remote teammates and users
โข Ability to have fun and laugh
Education: As a technical position, this position requires logical reasoning and scientific thinking. A degree or relevant equivalent work experience in computer science, economics, public health, or another relevant field is preferred. All backgrounds accepted.
Language Skills: English required
Preferred experience & skills:
โข Minimum 3 years of professional experience
โข Background in humanitarian or development programming
โข French language
Working Environment: Standard office work environment
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employรฉs de IRC doivent adhรฉrer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont lโIntรฉgritรฉ, le Service, et la Responsabilitรฉ. En conformitรฉ avec ces valeurs, IRC opรจre et fait respecter les politiques sur la protection des bรฉnรฉficiaires contre lโexploitation et les abus, la protection de lโenfant, le harcรจlement sur les lieux de travail, lโintรฉgritรฉ financiรจre, et les reprรฉsailles.