The People & Culture (P&C) Manager oversees country office P&C operations in Mozambique, ensuring full compliance with local laws and FHI 360 policies. This role manages recruitment, employee relations, performance management, learning and development, payroll, and benefits administration, and develops efficient processes by working with subject matter experts, end-users, and management to identify breakdowns in workflow across functional areas. The P&C Manager is the primary HR advisor to the country leadership team and ensures alignment of people practices with organizational priorities.
Accountabilities:
Oversees all country-level P&C functions and processes.
Provides strategic advice on workforce planning and talent management. Manages employee relations, including investigations and resolution. Oversees recruitment, onboarding, and retention strategies.
Ensures compliance with labor laws, organizational policies, and donor requirements.
Creates and streamlines reports and processes.
Conducts new employee orientation and separation process/exit interviews.
Prepares and maintains all personal files, both hardcopy and electronic, ensuring that all information about each staff is up-to-date, accurate and filed.
Proactively promotes positive customer relationships and mentors others to ensure customer satisfaction.
Creates and streamlines reports and processes.
Develops and implements procedures, including communication plans, new employee orientation, and training programs.
Ensures prompt response and resolution to employee questions by monitoring response time of others to incoming questions.
Identifies and solves holistic business problems through broad and up-to-date knowledge of employment law, organizational behavior, change management, best practices and company policy.
Trains staff and management on use of HR communication and analytical tools.
Manages continuous improvement initiative and always looking for ways to streamline or improve user experience.
Investigate and resolve routine employee relations issues.
Supervises and develops P&C staff in the country office.
Perform any other related duties/ responsibilities as may be assigned.
Applied Knowledge & Skills:
Comprehensive knowledge of P&C management and local employment regulations. Strategic thinking and ability to influence leadership.
Strong leadership and staff development skills. Ability to manage competing priorities in a fast-paced environment.
Ability to handle oral and written communications independently.
Able to communicate effectively and tactfully with all levels of staff, individuals from diverse cultures, and the public.
Ability to manage sensitive information and situations discreetly.
Skilled in facilitation, coaching, and training delivery.
Problem Solving & Impact:
Resolves complex, high-impact P&C issues. Shapes P&C strategy for the country office.
Supervision Given/Received:
Reports to regional level People & Culture Partner.
May supervise country office P&C team members.
Education & Experience:
Bachelorโs degree required.
7โ9 years of progressive HR experience, including management.
Portuguese and English fluency required.
Prior work experience in a non-governmental organization (NGO) is helpful.
Travel Requirements
Up to 15% travel domestically.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicantsโ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicantโs tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others โ and yourself.Please click here to continue searching FHI 360's Career Portal.