People & Culture Manager

FHI 360 is a global organization that mobilizes research, resources and relationships so people everywhere have access to the opportunities they need to lead full and healthy lives. To learn more, visit fhi360.org.

We are currently seeking qualified candidates for the position of People & Culture (P&C) Manager. The position will be based in Bangkok, Thailand.

The People & Culture Manager oversees country office P&C operations, ensuring full compliance with local laws and FHI 360 policies. This role manages recruitment, employee relations, performance management, learning and development, payroll, and benefits administration. Manages expatriate employees visa and work permit. P&C Manager reports to P&C Partner I. Responsible for execution of P&C administrative processes and support. Processes forms and P&C system updates related to new hires, change-of- status, performance evaluations, benefits changes, separations etc.

The P&C Manager is the primary advisor to the country leadership team and ensures alignment of people practices with organizational priorities.

Accountabilities
Oversees all country-level P&C functions and processes.
Provides strategic advice on workforce planning and talent management.
Manages employee relations, including investigations and resolution.
Oversees recruitment, onboarding, and retention strategies.
Ensures compliance with labor laws, organizational policies, and donor requirements.
Supervises and develops P&C staff in the country office/ assigned country P&C staff.

Recruitment:

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Coordinates posting of job openings on internal and external websites.
• Determines applicant qualifications by analyzing responses; verifying references; comparing qualifications to job requirements.
• Develops and maintains candidate records for interviews and performs background and

  reference checks.

  • Manages candidates through the entire recruitment process from initial contact to hire date.
    • Responds to inquiries from candidates and hiring managers about job openings and position postings.

      Visa and work permit

      • Serves as point of contact for expatriate employees with questions related to visa and work permit.
      • Coordinates with new expatriate staff for visa and work permit renewal.
      • Liaises with outsourced visa and work permit agent, Department of Employment and other government agencies for visa and work permit renewal for expatriate staff and their dependents.
      • Keeps track of expatriate staff and dependent visa and work permit renewal schedule and ensure that visa and work permit are renewed before the expiration date.

        New employee on-boarding and employee exit process

        • Ensures that all new employees completed necessary documents and acknowledged FHI 360’s policies and procedures.
        • Ensures that Personnel files are completed and up-to-date.
        • Serves as initial point of contact for employees with questions related to their personal employee information and employee’s welfare and benefits.
        • Coordinates with other departments to arrange new employee orientation and provide necessary set up for new-hire.
        • Processes various forms related to documenting human resources activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc.
        • Prepare exit checklist to staff and ensure that the list is completed upon staff departure

          Employee time reporting

          • Manages employee time reporting system in terms of updating System for employees.
          • Monitors employee timesheet status to be in compliance with FHI 360’s Employee Time Reporting Policy.
          • Ensure that employees receive necessary training, support and update on employee time reporting policy and procedure.

            Learning and Development

            • Manages communication efforts to increase employee’s awareness on FHI 360’s value, staff development program, employee engagement activities.
            • Coordinates employee recognition programs, service award, staff retreats.

              Payroll Administration

              • Prepare and update employee pay information in payroll system
              • Coordinate with payment team to process payroll.

                Employee benefits

                📚 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗛𝗼𝘄 𝘁𝗼 𝗚𝗲𝘁 𝗮 𝗝𝗼𝗯 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗡 𝗶𝗻 𝟮𝟬𝟮𝟯! 🌍🤝 𝗥𝗲𝗮𝗱 𝗼𝘂𝗿 𝗡𝗘𝗪 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗡 𝟮𝟬𝟮𝟯 𝘄𝗶𝘁𝗵 𝘁𝗲𝘀𝘁 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗼𝗿 𝗨𝗡𝗛𝗖𝗥, 𝗪𝗙𝗣, 𝗨𝗡𝗜𝗖𝗘𝗙, 𝗨𝗡𝗗𝗦𝗦, 𝗨𝗡𝗙𝗣𝗔, 𝗜𝗢𝗠 𝗮𝗻𝗱 𝗼𝘁𝗵𝗲𝗿𝘀! 🌐

                ⚠️ 𝐂𝐡𝐚𝐧𝐠𝐞 𝐘𝐨𝐮𝐫 𝐋𝐢𝐟𝐞 𝐍𝐨𝐰: 𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐓𝐞𝐜𝐡𝐧𝐢𝐪𝐮𝐞𝐬 𝐡𝐨𝐰 𝐭𝐨 𝐠𝐞𝐭 𝐚 𝐣𝐨𝐛 𝐢𝐧 𝐭𝐡𝐞 𝐔𝐧𝐢𝐭𝐞𝐝 𝐍𝐚𝐭𝐢𝐨𝐧𝐬 𝐍𝐎𝐖!

                • Manages staff health and life insurance and social security benefits.
                • Manages annual physical checkup and influenza vaccinations
                • Manages staff social security and workmen compensation registration

                  Human Resources Policy and Procedure

                  • Implements FHI 360 P&C policy and manual for local employees.
                    • Performs other duties as assigned.

                      Applied Knowledge & Skills
                      Comprehensive knowledge of P&C management and local employment regulations.
                      Strategic thinking and ability to influence leadership.
                      Strong leadership and staff development skills.
                      Ability to manage competing priorities in a fast-paced environment.

                      Fluency in reading and writing Thai
                      Problem Solving & Impact
                      Resolves complex, high-impact P&C issues.
                      Shapes P&C strategy for the country office.
                      Supervision Given/Received

                      Report to People and Culture Partner I

                      Supervises assigned country office P&C team members.
                      
                      Education & Experience
                      Bachelor’s degree required; Master’s or HR certification preferred.
                      7–9 years of progressive HR experience, including management.
                      

                      This job description summarizes the main duties of the
                      job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out theseduties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

                      This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

                      FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

                      Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

                      FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

                      FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
                      
                      FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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