Background
Resource Pools (hereafter pool) gather staff in one common team which is organised and managed (but not necessarily physically located) at Head Office. The purpose of pooling is to improve efficiency, equity, access and flexibility. The teams should ensure that all country offices have predictable access to the same services and deliver them in an efficient way.
What we are looking for
As a part of the Global Team, the role shares a collective responsibility to deliver the People and Organisation (P&O) services expected by the organisation. The partners will work flexibility to support each other and reallocate tasks based on their expertise and shifting workload/priorities and as directed by the Global Lead. The P&O Partner is responsible for providing strategic advice and guidance to Country Office (CO) Teams to ensure that optimal P&O strategies, systems, policies, tools, and practices are in place, with the goal of delivering relevant, high-quality support. The role contributes to P&O and CO-based contextualisation and development of policies, procedures and guidance to ensure compliance with global standards. Furthermore, it provides services and dayto-day operational support to COs on all relevant P&O functions including recruitment, Duty of Care, reward, etc. The role will act as a thematic lead for an assigned area or project, providing technical guidance and support to the Global P&O Team and senior management, leading on policy review, developing processes, systems and tools and collaboration on cross cutting areas. The anticipated workload split will be 70% operational support, 30% thematic/project lead.
What you will do
Provide strategic and technical support for assigned portfolio on P&O policies, systems, and processes, ensuring alignment with organisational needs and supporting senior management.
Develop and maintain structured consultation mechanisms with country offices and people managers to review and improve P&O policies, tools, and operational frameworks.
Support country offices in workforce planning, restructuring, organisational design, and planning to identify skill gaps and ensure workforce adaptability.
Facilitate knowledge sharing and continuous learning through lessons learned, forums, and communities of practice, ensuring best practices are documented and applied.
Ensure compliance with P&O policies and standards, maintaining quality assurance mechanisms, tracking derogations, and developing long-term solutions for operational challenges.
Act as the first point for clarifying existing practices and minimum standards and to escalate business cases for deviations or exceptional approvals from P&O management teams.
Review CO P&O policies, strategies and SoPs. Raise for Global approval as per hierarchy and set procedures.
ย Drive cross-functional collaboration and strategic alignment, fostering strong communication between P&O senior leadership, and operational teams.
Coordinate with Global Reward team to address CO reward needs linked to salary scales, benefits and allowances.
Collaborate with the Global Recruitment Centre to enhance recruitment and onboarding processes for international and senior national staff, ensuring alignment with NRC standards.
Any other tasks as delegated by the line managers relevant to P&O
Please download theย detailed job descriptionย to learn more about the position.ย
What you will bring
Bachelor's degree in human resources management, Business Administration, or any other relevant specialisation.
Minimum 5 years of experience in Human Resources Management, preferably in a humanitarian/recovery context. ย At least 3 years of this experience in a Regional HR role.ย
Previous experience of working in complex and volatile environments, ideally with an international humanitarian organisation.
Proven experience in driving and implementing change.
Knowledge and experience of working with varied and complex labour laws.
Knowledge of fundamental P&O and Employee Relations principles.
Fluency in English, both written and spoken.
What we offer:
Duty station:ย Remote โ Hosting countries/EOR countries approved by NRC Proximity to a set NRC Region.
Contract duration: Permanentย
Travel:ย Approximately 20% to areas of operation
Salary/benefits: Grade 9 on NRCโs salary scale
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
Important information about the application process
Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.
For current NRC staff, use your official nrc email address when applying.
Submit your application and CV in English, taking care to attach your latest CV.
We receive many applications for each vacant position and so only shortlisted candidates will be contacted.ย
Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.ย
If you have any questions about this role, please emailย mero.recruitment@nrc.noย with the job title as the subject line.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
ย Watch this short videoย to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
do demanding and professional work, often in challenging contexts.
join a work culture that empowers every employee to share ideas and take responsibility.
be part of a welcoming and supportive community committed to human dignity.