OPERATIONS AND RESILIENCE ADVISOR

Tags: English language Environment
  • Added Date: Friday, 18 November 2022
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Work Location : Afghanistan - Kabul Type of Post : Not Applicable Other Possible Location : Funding : APPROVED Expected Travel : up to 30% Type of Contract : Language Requirement : English Application Deadline : Employee Duration : Active Full-Time

Job Summary:

This person will have the responsibility of developing strategies to allow CARE to work safely within our program environments, maintain access to program areas, reduce operational risks faced by staff, develop the capacity of national counterparts in the CARE Afghanistan Risk Management Unit and prepare robust contingency plans for incident and crisis response. This will be achieved by maintaining a pragmatic and operational posture that enables and supports CAREโ€™s vision and mission in Afghanistan, whilst fostering an inclusive risk-managed culture for health and safety amongst staff.

S/he will manage the ongoing development, review and implementation of risk systems across the Country Office and the associated budget. The ORA will support and maintain safety advisories and operating procedures which are in line with the CARE International Principles. In supporting CARE in Afghanistan to achieve its mission, the ORA will advise management on a range of best practices to reduce operational risk and prepare robust contingency plans for incident and crisis response.

S/he will be responsible for developing the capacity of staff through training to ensure that risk management protocols and procedures are known, understood and followed. The ORA will be expected to grow and maintain strong network links with key peer collaboration groups and individuals including counterparts in Afghanistan to ensure that CARE can maintain access to program areas.

Responsibilities:

1. Management of the CARE Afghanistan Risk Management Unit (CARMU)

Manage the daily and long term operations of the CARE Afghanistan Risk Management Unit (CARMU) as well as the professional development of members of the CARMU per standard CARE HR performance processes. Manage the entire the Country Office risk management team, comprised of teams in 9 provincial office locations, including operations rooms, field advisors, Guard Forces and access teams. Oversee the development of Unit work plans and tasks, track and support task completion and ensure a high level of operational performance. Ensure an adequate annual budget is maintained and tracked to support risk management systems country-wide. Continuously coordinate across Departments and with Provincial Management teams to ensure positive working relationships are established and maintained and the risk management agenda and priorities are integrated into daily and long-term operations.

2. Analysis, Planning and Preparation

Prepare strategic oversight activity plans for the Regional Security Manager and CARE Afghanistan Senior Management Team (SMT) to include the Country Level Annual Operating Plan (AOP), guidance framework, goals and activities plans. Prepare detailed operational activity plans to include weekly and long term work plans for the CARMU, individual capacity development plans, training plans for CARMU and non-CARMU staff and supporting budgets. Develop and maintain a strong contextual understanding of the areas of operations in consultation with program staff, Senior Managers and Country Director. Ensure that all risk assessments for CARE Afghanistan operational locations and Projects are completed at a minimum on a bi-annual basis utilizing the standard CARE risk assessment formats and adequately communicated to relevant CARE Afghanistan staff. Ensure the development of the Afghanistan Risk Management Plan, using the CARE International template and implement this plan in Kabul and CAREโ€™s Provincial Programming locations. Local language reference guides must be developed and maintained current for National staff posted to Kabul and Provincial locations. Assist the CO to prepare for major critical incidents and crises through contingency plan development and Crisis Management Team trainings. Participate in the selection of any new CARMU permanent staff, Risk Management Focal Points and any other CARMU support staff (guard-force) and ensure proper training and orientation plans are conducted. Work with program staff in development of new projects to ensure effective risk mitigation measures and strategies (and required budgets) are incorporated from program design. Enable through the development of key networks, access to CAREs program areas and partner communities.

3. Procedures and Protocols

Implement and maintain relevant and achievable risk management procedures based on current risk assessments and in line with CARE and the Country Officeโ€™s overall posture. Ensure that effective communications equipment and protocols are in place and that all staff members who utilize this equipment are adequately trained. Ensure that established movement tracking protocols are adhered to by both the CARMU and CARE Afghanistan staff in Kabul and Provincial locations. Develop and ensure the implementation of physical access control protocols for all CARE Afghanistan facilities. Ensure that the CARE Afghanistan Senior Management Team (SMT) and Country Director are aware of non-compliance with agreed standards and that obstacles toward maintaining standards are reported and acted upon by Country Office management. Establish routine audit and compliance checks by the CARMU to ensure that protocols are effectively being implemented in Kabul and CARE Afghanistanโ€™s Provincial programming locations.

4. Incident and Crisis Management

Serve as the Risk Management lead on CARE Afghanistanโ€™s Crisis Management Team if and when it is required to be formed. Ensure that all Field level and Country Level Crisis management plans are kept up to date and reviewed, and if required amended. Ensure that the necessary external relationships are maintained in Kabul and at Field level in order to facilitate a quick response and assistance to CARE Afghanistan during any critical incident or crises.

5. Capacity Building

Build capacity of the CARMU through training, coaching and mentoring as defined in Annual Performance Plans (APAAs) as well as informal coaching and mentoring sessions. Ensure that members of the CARMU plan for and attend relevant technical trainings during the Fiscal Year (FY) and that these training plans are supported by the available budget.

6. Advise and Report

Prepare a monthly situational report to the Regional Security Manager utilizing the pre-set format. Brief the Country Leadership Team on contextual developments specific to CARE Afghanistanโ€™s area of operations on a weekly basis. Provide daily and formal or informal feedback to the Country Director on progress in respect to CARMU actions and initiatives. Ensure weekly incident and context reports are compiled by the CARMU and submitted to the identified members of the SMT and Provincial teams โ€“ ensure this report is completed an local languages to ensure relevance and usability in field locations.

7. Other responsibilities as assigned - on going.

Promote cross regional collaboration, sharing of ideas and initiatives and operational best practice with Country Offices in ARMU or the broader CARE network. Any tasking as defined by the Regional Security Manager-ARMU or the Country Director CARE Afghanistan.

Qualifications:

Bachelorโ€™s Degree in a field related to humanitarian work, international security or risk management or equivalent field / operational experience. Recognized certificate in Risk management. Recognized certificate in adult training. 5 yearsโ€™ experience in assisting international organizations in developing countries to manage staff and program safety. 5 yearsโ€™ experience in working in an international organization 5 yearsโ€™ experience in working in complex and hazardous environments. 5 yearsโ€™ experience understanding of programming in humanitarian and development projects. Good knowledge of Afghanistan and the region, especially on its social, political and conflict specific (recent) context. Technical Skills: Strong risk assessment, evaluation and planning skills. Demonstrable expertise of Humanitarian risk management. Excellent oral and written communication skills. Strong demonstrated inter-personal skills in a multi-cultural environment. Ability to make good judgment on staff safety & risk, and provide appropriate advice. Demonstrated ability to manage under stressful conditions. Strong ability to analyze and understand complex situations and translate these into specific policy advice. Strong leadership skills, with a inclusive stakeholder approach to decision making.

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