Org. Setting and Reporting
The Office of the High Commissioner for Human Rights (OHCHR) is mandated to promote and protect the enjoyment and full realization, by all people, of all rights established in the Charter of the United Nations and in international human rights laws and treaties. The mission of OHCHR is to work for the protection of all human rights for all people; to help empower people to realize their rights; and to assist those responsible for upholding such rights in ensuring that they are implemented. For this purpose, OHCHR works with governments, legislatures, courts, national institutions, civil society, regional and international organizations, and the United Nations system to develop and strengthen capacity, particularly at the national level, for the protection of human rights in accordance with international norms.
This position is located in the Regional Office for South-East Asia of the Office of the High Commissioner for Human Rights (OHCHR) based in Bangkok, Thailand. Under the overall guidance of the Regional Representative for South-East Asia, the incumbent reports to the Human Rights Officer-Emergency Response.
Within the delegated authority, the National Information Management Officer will be responsible for identifying, collecting, collating, presenting and preserving information in support of the Regional Office's programme on human rights in early warning, prevention and emergency response. Within delegated authority, she/he will work within the Emergency Response team and will be responsible for the following duties:
• Provides advisory services on record keeping practices and database management including: designing and managing data/information collection plans; integrating the collection and management of data for GIS; needs and business process analysis; organization and maintenance of UN information assets; records preservation and disposition; management and storage in a secure manner; maintenance of confidentiality of information and other sensitive data; based on emerging information requirements, establishes and maintains databases or other relevant tools to collect, compile and manage relevant data; and information management policies and procedures, with an emphasis on technological applications.
• Researches, analyses and evaluates new applications of information technology to archives and records management and makes recommendations for their deployment.
• Participates in record-keeping improvement projects including working with information management personnel of other agencies in-country to improve information management and sharing procedures; as required, develops information sharing protocols and promotes data United Nations and information sharing with other relevant United Nations information management counterparts; contributing to feasibility studies, systems analysis, design, development and implementation and in the evaluation and testing of record-keeping application improvements and new systems; provides user support.
• Develops detailed system and other functional specifications and standards from the record keeping perspective and user documentation for new systems; identifies data sources and collects, compiles and analyzes regional information required to produce quality data for advisory purposes and decision-making.
• Develops training materials and user manuals and supports regional office staff on integrating data analysis and visualization.
• Manages records accession and disposition functions by applying the life-cycle concept to information assets, including appraisal by liaising with records-originating offices regarding the transfer and/or disposal of their records; assures that retention schedules, registration and physical aspects of records transfers meet established standards; oversees space management and commercial storage contracts; supervises General Service staff in implementing related tasks; and performs records appraisal.
• Understands, keeps current with and applies preservation techniques and strategies for records in all media. Ensures that the Section’s storage facilities meet environmental standards.
• Manages archival processing activities by overseeing adherence to preservation, international bibliographic, description and database standards; produces descriptive inventories; prepares mark-up of descriptive inventories for electronic dissemination; and makes recommendations regarding the planning and prioritization of preservation and description programme requirements
• Performs and supervises reference functions by advising internal and external users about records holdings and accessibility; maintaining communications with other information management networks and records and archives specialists; supervising retrieval and reproduction activities of General Service staff. Evaluates adequacy of existing records management and reference tools. Implements new technologies in information management to ensure that tools developed for efficient access to information are accessible to staff throughout the Organization.
• Deploys to emergency contexts to support data collection, compilation, analysis and visualization.
• Maintains access and declassification standards by liaising with records-originating offices/offices of interest regarding access to security-classified materials and implements access and declassification determinations.
• Participates in developing client outreach strategies and in their implementation. Conducts programmes of outreach and user education to improve client use of desktop information resources; uses judgement of relevant institutional needs to develop presentations appropriate to client audience including through developing visuals, graphic means such as mapping but also through tables, charts, and narrative writing, develops templates for the purposes of presenting information; develops publicity materials to facilitate outreach.
• Assists in programme administration, including provision of assistance to or supervision of contractual employees and General Service staff, formulation of consultant and institutional contracts and subsequent implementation, development of the programme budget, etc.
• Performs other related duties, as required.
Professionalism: Knowledge of information management and data management practices, data exchange protocols and applications used in human rights, humanitarian affairs or related contexts. Knowledge of electronic data maintenance, including appraisal, conservation and migration management and maintenance of confidential information and data; records preservation and description. Ability to conduct research and provide recommendations on information management trends. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Proven skills to analyze statistical information and unstructured data or qualitative data. Ability to formulate IM-related technical requirements and operating procedures. Strong knowledge of Excel. Knowledge of MS Access, other databases and relevant software, such as Adobe Acrobat reader. Knowledge of Geographical Information Systems (GIS). Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Advanced university degree (Master’s degree or equivalent) in archival, information science, information systems, social science or related field is required. A recognized first level university degree in the above fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.Work Experience
A minimum of five years of progressively responsible experience in modern archives management, record keeping, library, information management or related area is required.
Experience with international organizations - i.e. United Nations agencies, international nongovernmental organizations (INGOs), International Organizations, bi-lateral cooperation agencies, etc. is required.
Experience in information management systems is required.
Work experience in human rights, humanitarian affairs, development or political affairs is highly desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and Thai is required. Knowledge of another UN official language is an advantage.
Qualified applicants may be evaluated through a competency-based interview and/or other assess methods.Special Notice
This post is funded from extra budgetary resources. The initial appointment is for a period of one year. Any extension of appointment is subject to satisfactory performance and continued availability of funds.
Candidates for the National Professional Officer category shall be of the nationality of the country where this position is located. This post is open to Thai nationals only.
Appointment against this post is on a local basis; candidates shall be Thai nationals and will be recruited in the country or within commuting distance of the OHCHR Office in Bangkok. If no suitable local candidate is identified, Thai nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to travelling and relocating to Bangkok in the event of an employment offer.
Note to current staff members at the General Service level: Should a current General Service staff member be selected for this post, he/she would need to resign from his/her General Service appointment before receiving a new appointment at the NO level. Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
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