Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and โ whenever possible โ for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC Syria :
DRC has been operating in Syria since 2008, initially responding to the Iraqi refugee crisis before pivoting to a full-scale response to the Syria crisis from 2011 onwards. Our work encompasses the full cycle of displacementโresponding to life-saving humanitarian needs and supporting community recovery until durable solutions can be achieved. DRC Syria takes an area-based approach to supporting internally displaced persons (IDPs), returnees, and host communities across our key sectors: Economic Recovery and Resilience, Protection, WASH, Shelter and Infrastructure, and Humanitarian Disarmament and Peacebuilding (including Humanitarian Mine Action).
With an established rapid response mechanism, DRC can rapidly respond to emerging crises and shocks to meet acute emergency needs. Recognizing the significant need for early recovery and resilience programming to ensure dignified, sustainable, and cost-effective solutions for fragile communities, DRCโs programmes foster resilience for individuals and communities in situations of protracted displacement and during the initial stages of post-conflict recovery, towards a durable solution of their choice. With active portfolios in the neighboring countries of Jordan, Lebanon, Tรผrkiye and Iraq, DRC offers a cross-border, regional response to the Syria crisis, through cross-border protection monitoring, advocacy, and trends analysis.
Overall purpose of the role:
The Monitoring, Evaluation, Accountability and Learning (MEAL) Officer will support the effective monitoring, accountability and evaluation of DRC Syriaโs programme, as per MEAL strategy, ensuring achievement of MEAL standards and program quality. To conclude, the MEAL Officer will be responsible for conducting monitoring visits, supporting program teams in data collection and analysis, tool design, and collecting M&E information from field sites and activities for effective information management, accountability, and reporting in Aleppo, Idleb, Hama, and Homs.
Monitoring
Participate in the development of M&E tools and guidelines for data collection, collation, and reporting (ensuring these are gender sensitive) and that they are translated correctly Support the relevant programme team to carry out data collection following the M&E plan, including the use of various monitoring and assessment tools, such as surveys, focus group discussions, interviews, and pre- and post-training questionnaires Support the programme team and PDQ Manager on all field data collection exercises and data management, involving: Recruitment and training of data collectors Carry out and supervise field data collection and data entry Gather feedback from beneficiaries and community stakeholders on activity implementation, outcome, and impact Undertake periodic monitoring visits to project sites to assess progress against agreed MEAL system and indicators, and monitor implementation quality and progress Update programme indicator performance tracker basis every month Ensure monitoring schedule, data collection targets, and reporting deadlines are adhered to Draft and share with the PDQ Manager the daily/weekly/monthly work plan Systematically check data for quality, accuracy, and consistency, and provide feedback as necessary Report/alert the project team on a regular basis on any anticipated project issues, risks, and any emerging opportunities and threats to the project implementation, related to this role.Accountability:
Support in the roll out of CHS accountability findings/recommendations and share regularly in an appropriate format Support collection of beneficiary data through DRC FCRM mechanism, and ensure that feedback is channeled to programme teams and that follow-up to beneficiaries is tracked, ensuring adherence to agreed standards Uphold the professional standards related to the provision of humanitarian assistance, as well as DRC's Code of Conduct, and ensure their compliance within project activities Support the PDQ Manager in developing materials for accountability, Code of Conduct, etc.Evaluation, Review, and Learning:
Share relevant MEAL findings with the programme team in an appropriate format and follow up on their implementation. Assist the programme team in documenting lessons learnt and provide support with internal/external reviews, evaluations, and lessons learned exercises that have to be conducted. Collect the best practices and case studies that demonstrate qualitative and quantitative changes over the period. Support monitoring reviews and learning eventsReporting:
Draft monitoring reports recording results of monitoring activities (progress and quality) Participate in the analysis of quantitative and qualitative data Support the PDQ Manager in presenting the results of the analysis and share the findings in an appropriate format As necessary, contribute requested inputs towards monthly or quarterly donor reports Work closely with the grants and information management team to ensure that data collected can be verified, analysed, and reported accurately and on timeOperations:
Complete all necessary operations support tasks (relating to role), including related to administration, finances and logistics, in compliance with internal directive and policies as communicated by the PDQ Manager and/or the relevant DRC support departments Work closely with enumerators on service contract and provide support as appropriate Proactively participate in programme coordination meetings Work closely with the programme teams to implement MEAL and reporting; facilitating peer-to-peer learning Ensure all MEAL-related data and files are properly organized and stored in the available archival system Assist with other duties as required by the PDQ ManagerExperience and technical competencies:
Essential Experience:
At least 2-3 years of experience related to humanitarian assistance, international development, M&E, or social science research Demonstrable experience in project/program planning, implementation, reporting, monitoring and evaluation Demonstrable experience in producing analytical information products from primary and secondary data sources Sufficient knowledge and understanding with humanitarian principles, especially Core Humanitarian Standards and Do No Harm Framework Demonstrable experience in training and facilitation skills Strong analytical skills, especially in Microsoft Office Suite (good Word and Excel skills essential) Excellent interpersonal and problem-solving skills, creativity and flexibility Self-motivated and organized with a demonstrated capacity to manage time and personal work plan Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well Demonstrated ability to handle sensitive issues with discretion and confidentiality along with attention to detail Fluent in written and spoken English and Arabic Willingness to travel and visit field locations Potential and flexibility of attitude to learnDesirable
Experience using survey and/or database software and tools - statistical package such as SPSS, Stata, or PSPP preferred Experience or knowledge of major institutional donor (ECHO, OCHA, FCDO etc.) MEAL requirements.
Education: (include certificates, licenses, etc.)
Bachelorโs degree preferred in a related field of social science, such as anthropology, humanitarian, or development studies Statistical or computer certificates
Languages: (indicate fluency level)
Arabic (fluent) English (fluent)
We offer
Contract length: till 31 December 2025 (Extension based on performance and funds).
Level: Non-Management -H.
Location: ูAleppo, Syria.
Expected Start date: as soon as possible .
Application process
Interested? Then apply for this position by clicking on the below link:
Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer - Application Form
Applications will be reviewed on a rolling basis. DRC reserves the right to conduct tests and interviews before the closing date and can close the advertisement earlier in case of finding a suitable candidate.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
Applications close 10August 2025.
Need further information?
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.
For further information about the Danish Refugee Council, please consult our website www.drc.org