The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The Mental Health Coordinator is the main representative of IRCโs mental health-focused programming, coordinating outreach and initiatives to address barriers to health and wellness for especially vulnerable clients. They develop partnerships and resources to improve IRC client access to mental health services and provide strengths-based, client-centered case management and mental health and psychosocial supports to vulnerable client populations. This role also works closely with the Intensive Case Management case worker and provides support to a small caseload of clients enrolled in this program. The Mental Health Coordinator also collaborates with other IRC departments to integrate mental health and psychosocial support services into existing programs through classroom instruction and alternative therapeutic interventions in group settings.
Major Responsibilities:
โข Assist the IRC to map local, state or regional resources and partnerships that can help IRC clients access mental health services.
โข Collaborate closely with the Preferred Communities (PC) team and other departments to identify mental healthcare needs and coordinate services for vulnerable clients.
โข Conduct RHS-15 screening at three months and one year post arrival; coordinate referrals to care as needed
โข Coordinate mental health intakes and follow up for all refugees referred to mental health treatment from the health screening
โข Maintain a caseload of clients for short-term counselling while awaiting enrollment into external mental/behavior health services
โข Facilitate mental health and psychosocial support group-based interventions such as Community Adjustment Support Groups, Emotional Well-being Workshops and Psychosocial Education Peer Support Groups for Parents/Caregivers in collaboration with other IRC programs and teams.
โข In collaboration with Healthcare Benefits Navigators, provide clients with extended orientation on a variety of topics regarding health such as specialized treatment for people with physical disabilities and navigating mental healthcare systems at the local level.
โข In collaboration with Health Promotion Specialist and/or Safety & Wellness Manager, facilitate psychosocial educational workshops on topics such as healthy relationships, stress management, mindfulness, rebuilding social connections, parenting skills, etc.
โข Work with survivors of violence to create, implement, monitor, and update individual safety plans
โข Respond to client mental health-related crises, with guidance from supervisor as needed.
โข Maintain up-to-date documentation in clientโs case file to ensure services are properly documented throughout the clientโs service period; document all services provided in IRCโs database, Efforts to Outcomes (ETO).
โข Attend relevant trainings and meetings at the local and national level.
โข Manage intern and volunteer support as needed
โข Other duties as assigned.
Newcomer Youth Summer Academy (NYSA) Responsibilities:
โข Develop behavior plans for students exhibiting the highest level of need (Tier 3 behaviors)
โข Respond to student crises in conjunction with the student support team, utilizing trauma-informed approaches to de-escalation
โข Meet with students for individual guidance/counseling sessions
โข Maintain case notes for students served, containing detailed information on services provided
โข Participate in weekly Response to Intervention (RTI) meeting
โข Conduct outreach to parents of youth who are having difficulties in the classroom, coordinating meetings as necessary.
โข Refer students for ongoing mental health support in their community
โข Work with interpreters to provide linguistically appropriate services
Job Requirements:
โข LMSW (Licensed Master Social Worker)
โข Minimum of 3 years of experience providing social services or health programming for vulnerable populations. Experience working with refugees and immigrants to navigate American social/human service systems preferred.
โข Minimum of 1 years of experience providing mental health and psychosocial support services.
โข Ability to handle complex and sensitive cases and to work effectively with clients who have a wide range of psychosocial, protection, health, immigration, and criminal justice issues.
โข Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
โข Demonstrated success working and communicating effectively in a multi-cultural environment.
โข Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
โข Familiarity with confidentiality guidelines and HIPAA
โข Attention to detail and accuracy in work product.
โข Fluency in English required, both spoken and written; proficiency in language(s) spoken by client group preferred, including Spanish, French, Russian, Ukranian or Haitian Creole.
โข Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
Working Environment:
โข A combination of standard office environment, remote work, and โfieldโ time within the service delivery area to perform the above outlined responsibilities.
โข May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
**Standard of Professional Conduct:**The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way โ our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.