Work Location : US - Atlanta, GA Type of Post : Not Applicable Other Possible Location : Funding : APPROVED Expected Travel : up to 10% Type of Contract : Language Requirement : ENGLISH Application Deadline : Employee Duration : Full-Time
The Knowledge Manager is a key member of the Resource Development team who provides organizational support, training and governance for the division's fundraising assets across digital platforms and teams. They will work with the Executive Director, Mega Gift Content to design a knowledge management strategy that supports the division's ability to raise funds, cultivate and steward donors; influence and govern RD staff adherence; and orient new employees to CARE's internal- and external-facing resources. Responsibilities include information management and dissemination, leading the knowledge management council, governance of internal systems, and ensuring timely and intuitive access to information during emergencies. Ideal candidates are user-centric, organized, detail-oriented, flexible, complete tasks with urgency, and able to prioritize multiple tasks and work independently. Reporting to the Executive Director of Mega Gift Content, this position is based in Atlanta, GA.
Responsibilities:
Organize and file incoming updates across multiple systems (Sharepoint, Teams primarily) Provide lead generation for fundraising materials. Quickly disseminate pertinent information. Serve as point of contact for internal requests for information. On-board and build capacity of new RD Staff
Orient new division staff to Resource Development's shared content systems including CARE's intranet (Sharepoint), Resource Development's MS Teams channels and digital filing systems. Build the capacity of Resource Development staff to improve and maintain team and division knowledge management structures. Develop new and improve existing processes for knowledge management across the division.
Qualifications:
The ideal candidate will have a college degree in Education, Library Science, Communications, International Development or adjacent and interest or experience in international issues. Must have proficient knowledge in Microsoft Sharepoint, Teams and Office. At least 3 years experience working in a large organization, ability to curate large volumes of information, strong relationship building and instructional facilitation experience, stellar organizational skills, user experience and/or human-centered design strategies are a plus. Project management software knowledge will also serve the incumbent well.
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