ITE/ITO. IT Technical Expert Consultant

Tags: finance English Spanish Environment
  • Added Date: Tuesday, 29 August 2023
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Post of duty: Washington, DC

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

The Information Technology Department (ITE) is the responsible for selecting, implementing, and maintaining all the platforms and solutions that support the operations of the Bank. Some of the most critical platforms of the Bank rely on Microsoft solutions such as email, document repository, collaboration and meetings platform, intranet portal, cloud services, security policies, and others.

We are looking for a looking for an innovative, committed, customer oriented and team player IT professional to support the lifecycle of the document management repository hosted in SharePoint Online; the web services that support integration with other systems, hosted in Azure cloud services; and other solutions than deeply interact with the official repository of the Bank.

You will work in Collaboration and Platform team part of ITE department.

What youโ€™ll do:

ยท Act as a liaison between vendors, IDB technical teams and business users to facilitate implementation and projects execution.

ยท Contribute with the design, development, implementation, and troubleshooting of changes to the Content Management Solution and related tools.

ยท Work with the different support teams in monitoring and troubleshooting problems affecting the effective use of the solutions.

ยท Communicate and collaborate with clients as needed regarding implementations, tools, and deliverables.

ยท Organize and coordinate product related meetings, agendas, document meeting minutes, assisting with follow up actions.

ยท Manage the life cycle of implementation of Change Requests in product activities across all phases.

ยท Work on the definition of a sustainability and support model and processes to facilitate communication with clients and business partners.

๐Ÿ“š ๐——๐—ถ๐˜€๐—ฐ๐—ผ๐˜ƒ๐—ฒ๐—ฟ ๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐—š๐—ฒ๐˜ ๐—ฎ ๐—๐—ผ๐—ฏ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐—ถ๐—ป ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ! ๐ŸŒ๐Ÿค ๐—ฅ๐—ฒ๐—ฎ๐—ฑ ๐—ผ๐˜‚๐—ฟ ๐—ก๐—˜๐—ช ๐—ฅ๐—ฒ๐—ฐ๐—ฟ๐˜‚๐—ถ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—š๐˜‚๐—ถ๐—ฑ๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—จ๐—ก ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฏ ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ฒ๐˜€๐˜ ๐˜€๐—ฎ๐—บ๐—ฝ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—จ๐—ก๐—›๐—–๐—ฅ, ๐—ช๐—™๐—ฃ, ๐—จ๐—ก๐—œ๐—–๐—˜๐—™, ๐—จ๐—ก๐——๐—ฆ๐—ฆ, ๐—จ๐—ก๐—™๐—ฃ๐—”, ๐—œ๐—ข๐—  ๐—ฎ๐—ป๐—ฑ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€! ๐ŸŒ

โš ๏ธ ๐‚๐ก๐š๐ง๐ ๐ž ๐˜๐จ๐ฎ๐ซ ๐‹๐ข๐Ÿ๐ž ๐๐จ๐ฐ: ๐๐จ๐ฐ๐ž๐ซ๐Ÿ๐ฎ๐ฅ ๐“๐ž๐œ๐ก๐ง๐ข๐ช๐ฎ๐ž๐ฌ ๐ก๐จ๐ฐ ๐ญ๐จ ๐ ๐ž๐ญ ๐š ๐ฃ๐จ๐› ๐ข๐ง ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ๐ž๐ ๐๐š๐ญ๐ข๐จ๐ง๐ฌ ๐๐Ž๐–!

ยท Assist the area coordinator on day-to-day responsibilities of product work using both agile and traditional approaches.

ยท Work on any ad-hoc activity that may be assigned by the coordinator.

What you'll need

  • Education: Bachelor's degree in computer science, Information Technology, or relevant discipline. Microsoft, AWS, DevOps Certifications desirable.
  • Experience: Minimum of 4 years work experience in the Information Technology field. Experience with SharePoint, Microsoft O365 products, and Cloud Solutions. Experience working with DevOps, Agile and Traditional project management. Working knowledge on Azure Cloud and/or Amazon Cloud development Working knowledge on Infrastructure as a Code concept. Solid understanding of APIs and Web Services (SOAP, REST, XML, JSON, OData), including authorization and authentication standards such as SAML, OAuth, WebAuthN, ADFS.
  • Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

    Key skills:

    • Learn continuously.
    • Collaborate and share knowledge.
    • Focus on clients.
    • Communicate and influence.
    • Innovate and try new things.
    • Technical Mindset with great attention to detail.

      Requirements:

      • Citizenship: You are a citizen of one of our 48-member countries.
      • Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

        Type of contract and duration:

        • Type of contract: International Consultant Full-Time.
        • Length of contract: 12 months.
        • Work Location: On site.

          What we offer

          The IDB group provides benefits that respond to the different needs and moments of an employeeโ€™s life. These benefits include:

          • A competitive compensation packages.
          • Leaves and vacations: 2 days per month of contract + gender- neutral parental leave.
          • Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance.
          • Savings plan: โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.
          • We offer assistance with relocation and visa applications for you and your family when it applies.
          • Hybrid and flexible work schedules.
          • Development support: We offer learning opportunities to boost your professional profile such as seminars, 1:1 professional counseling, and much more.
          • Health and wellbeing: Access to our Health Services Center which provides preventive care and health education for all employees.
          • Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, and others.

            Our culture

            At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.

            Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.

            We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request reasonable accommodation to complete this application.

            Our Human Resources Team reviews carefully every application.

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