JOB TITLE: Investigations Officer (Intake) Home-based
ORGANIZATIONAL CONTEXT: The United nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. the mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
JOB PURPOSE: As part of the OIGI Intake team, the position’s main purpose is to conduct reviews of complaints and allegations, working closely with the Head of Intake and other subject-matter experts. The incumbent is expected to perform analysis, apply relevant standards and guidance principles, and collect preliminary data, to recommend proceeding or not with an allegation.
1. Review and assess complaints and allegations (herein preliminary assessments), formulate investigation plans, review and analyse all information to determine its relevance and reliability (as required), prepare, plan and conduct interviews of staff and other involved parties, obtain and analyse potential documentary and electronic evidence, conduct investigative research, and determine the appropriate presentation of preliminary assessments / investigative results;
2. Carry out office and field based preliminary assessments, and where necessary investigations, into allegations of violations of policies, procedures, standards, guidelines, and applicable rules and regulation;
3. Offer guidance and advice to WFP employees on matters pertaining to the investigation of wrongdoing and direct staff appointed by field offices to conduct investigations into allegations of such acts;
4. Prepare, plan, and write reports and ad hoc briefs pertaining to preliminary assessments and / or investigations;
5. Prepare recommendations for corrective action and improved controls, effectiveness, or efficiency of WFP operations based on the findings of investigations (as required);
6. Regularly appraise progress of preliminary assessments and / or investigations and assess probable impact of investigation outcome relative to strategies and advise colleagues;
7. Coordinate with local officials, governments, and outside organizations and obtain internal support (transport, interpreters, etc.) to resolve problems and to facilitate work of the team;
8. Perform other related duties as required.
4Ps CORE ORGANISATIONAL CAPABILITIES:
Description of the behaviour expected for the proficiency level
Understand and communicate the Strategic Objectives
Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
Be a force for positive change
Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
Make the mission inspiring to our team
Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.