Org. Setting and Reporting
The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions.
The Human Resources Services Division (HRSD) provides dedicated services in support of human resources requirements of client entities, from process development through service delivery. The Division establishes and manages rosters across all job families, organizes testing and examinations, provides operational support and other advisory service for clients for the full spectrum of their delegated authorities, and supports managers and business partners in the use of non-staff personnel.
The Programme Management and Business Analytics Section (PMBAS) oversees the performance of HRSD business operations and process improvement projects through strategic planning, project management support, data and analytics, providing access to continuous learning and career development opportunities, and coordinating HRSD's interaction with oversight bodies on audit, risk management, and internal control activities related to human resources management in the United Nations Secretariat.
This position is located in the Programme Management and Business Analytics Section (PMBAS), Human Resources Services Division (HRSD), Department of Operational Support (DOS). The intern will report to the Programme Management Officer in PMBAS.
The internship is for an initial period of 1 September - 31 December 2021 with a possibility for extension up to six months. The internship is UNPAID and full-time. Interns work five days per week (35 hours).
The Section is seeking an intern interested in gaining professional, hands-on experience in business process improvement, qualitative and quantitative data collection and analysis, project and project portfolio management, change management, and capacity building.
The intern is expected to perform, inter alia, the following tasks under the supervision of the Programme Management Officer and with guidance from other staff in the Section:
•Conduct research and analyze business processes and steps;
•Assist in data collection and analysis;
•Support the preparation and facilitation of meetings, workshops, brainstorming sessions, and other client engagements;
•Assist in drafting meeting minutes, summarizing documents, developing PowerPoint presentations, and preparing reports;
•Track and follow up on correspondence, ensuring accuracy, completeness and that deadlines are met;
•Assist in the ongoing maintenance of content management systems, including updating the Section's internal databases;
•Perform other related duties, as requested by the supervisor.
PROFESSIONALISM: Ability to conduct independent research and analysis. Knowledge of data management and the use of Excel. Ability to manage complex records and large data sets and communicate concepts, findings, and key insights to others. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:
Applicants must meet one of the following requirements:
(a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or
(b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's degree or equivalent)
Applicants must also:
- Be computer literate in standard software applications, especially MS Excel;
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
- Preference will be given to applicants with an educational background in Information and Communications Technology, Information Science, Information systems, Information management, Project Management, Business Management, or related field.
No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.Languages
English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official
UN language is an asset. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.
Potential candidates will be contacted by the hiring manager directly for further consideration.Special Notice
The internship may be remotely. If the intern is working in another time zone he/she is expected to arrange at least four hours each day to correspond with the normal business hours in United Nations Headquarters (New York). The intern must have relevant equipment to access all UN tools and software remotely. Access and a UN email address will be provided.
TO APPLY: A completed online application, including a cover note and personal history profile (PHP) is required. Incomplete applications will not be considered.
The cover note must include:
•Title of degree that the applicant is currently pursuing or completed;
•Graduation date (when applicant graduated or will be graduating from the programme);
•The IT skills and programmes that the applicant is proficient in;
•An explanation as to why the applicant is a suitable candidate for this specific position;
•An explanation of the applicant's interest in the United Nations Internship Programme; and
•The applicant's availability time frame for the internship.
In your online Personal History Profile, be sure to include all past work experiences (if any), IT skills and three references.
Due to a high volume of applications received, ONLY successful applicants will be contacted.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.