INTERN - INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY [Temporary]

  • Added Date: Monday, 17 May 2021
  • Deadline Date: Tuesday, 15 June 2021

Org. Setting and Reporting

The internship is located in the in the Production and Support Service, Division of Conference Management, United Nations Offices at Geneva.

The internship is proposed to start as soon as possible for a period of 2 months and may be extended, up to a maximum period of 6 months.

The internship is UNPAID and fulltime.

The internship is unpaid and fulltime, and interns work five days per week (40 hours) under the supervision of the Chief of the Information Technology Section in the Production and Support Service.

Responsibilities

Within delegated authority, the Intern will assist in the following duties:
- Assists in the receipt and processing of user requests.
- Provides basic technical support on relevant hardware and software systems applications in assigned area.
- Assists in the installation of application systems software and hardware according to specifications.
- Provides basic support in the planning, specification, design, development, implementation and maintenance of customized application software systems; works with senior IT staff on the definition and specification of requirements; builds, tests and modifies prototype application software based on detailed instructions; installs and maintains software systems.
- Assists and supports senior staff in the creation and maintenance of application software using content management platform Drupal, web and cloud-based architectures, etc.; assists in formulating an effective, responsive design, implementing new features and functionality, working closely with developers, support teams and customers to ensure an effective, visually appealing, and intuitive implementation.
- Assists in the prepares the technical and user documentation, as well as in the production of training materials.
- Provides support on software development matters, including security, data integrity and recovery; assists with needs assessment for new systems (including modifications to existing systems); performs ongoing reviews with users and developers and responds to requirements; requests, implements, provides operational support and maintains various applications.
- Maintains regular contact with users and technical staff in user offices and provides support as required.
- Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies.
- Performs other related duties as required.

Competencies

COMMUNICATION:
- Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

TEAMWORK:
- Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing othersโ€™ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

PLANNING AND ORGANIZING:
- Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

CLIENT ORIENTATION:
- Considers all those to whom services are provided to be โ€œclientsโ€ and seeks to see things from clientsโ€™ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clientsโ€™ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clientsโ€™ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education

To qualify for an internship with the United Nations, applicants must meet one of the following requirements:
(a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelorโ€™s level or equivalent).

Interested candidates must be pursuing or pursued their degree in areas related to this job opening.

In addition, interested candidates must:
- Be computer literate in standard software applications including MS Suite (Word, Excel, Power Point);
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and,
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Work Experience

No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in French or English and knowledge of the other is required.

Assessment

Potential candidates may be contacted by the hiring team directly if further information is needed during the review of their application.
Due to the high volume of applications received, only candidates who have been short-listed will be contacted.

Special Notice

Completed online application (Cover Note and Personal History Profile) is required.

Incomplete applications will not be reviewed.

The cover note must include:
- Date of availability
- Title of degree you are currently pursuing.
- Graduation date (When will you be/have graduating/graduated from the programme?).
- IT skills and programmes that you are proficient in.
- Top three areas of interest.
- Explain why you are the best candidate for this specific internship.
- Explain your interest in the United Nations Internship Programme.

In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted.

There should be no expectation of employment by the United nations upon completion of the internship.

Interns are responsible for all internship-related expenses that they incur. the United nations accepts no responsibility for costs arising from accidents and/or illness incurred during an internship. Therefore, upon award of an internship, interns are responsible for securing adequate insurance coverage and are required to sign and return a statement confirming their understanding and acceptance of theses conditions of service.

A person who is the child of sibling of a staff member shall not be eligible to apply for an internship at the United Nations. An applicant who bears to a staff member any other family relationship may be engaged as an intern, provided that he or she shall not be assigned to the same work unit of the staff member nor placed under the direct or indirect supervision of the staff member. For purposes of this instruction, "child" means (i) the child of a staff member; (ii) the child of the spouse of a staff member (stepchild); and (iii) the spouse of a child of a staff member or a staff member's spouse (son- or daughter-in-law). "Sibling" includes the child of both or either parent of a staff member and the child of the spouse of a parent of a staff member (that is, also half- and step-sibling).

Candidates of certain nationalities must obtain a visa authorizing their stay in Switzerland before they depart for Geneva to begin their internship. While this is the overall responsibility of the selected candidate, we will provide information and supporting documents in this regard.

โ€œIn the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internshipโ€ฏremotely for a part or the entirety of the internship.โ€
ยซโ€ฏDans le contexte de la pandรฉmie de maladie ร  coronavirus (COVID-19), et compte tenu des contraintes liรฉes ร  la dรฉlivrance des visas, aux voyages internationaux et ร  lโ€™accรจs aux locaux de lโ€™ONU, il peut รชtre demandรฉ aux candidates et candidats dโ€™effectuer leur stage ร  distance, en tout ou en partieโ€ฏยป.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term โ€œsexual exploitationโ€ means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term โ€œsexual abuseโ€ means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term โ€œsexual harassmentโ€ means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetratorโ€™s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on โ€œManualsโ€ hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTSโ€™ BANK ACCOUNTS.

This vacancy is archived.

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