Org. Setting and Reporting
This internship is located in the Division of Administration, Information and Communications Technology Service (ICTS) of the United Nations Office at Geneva (UNOG).
The internship is for a minimum duration of three (3) months and can be extended up to six (6) months depending on the needs of the service.
The internship is unpaid and fulltime, and interns work five days per week (40 hours) under the supervision of the Chief of Infrastructure Team, Service Delivery Unit, Operations Management Section.
ICTS' mission is to provide Information Technology and Communications services and support for the United Nations Office at Geneva, United Nations Organizations, Programme and Offices based in Geneva, Switzerland.
The programme is normally full-time, i.e. an intern is expected to work five days per week (9:00 a.m. - 6:00 p.m.) in the department or office of the Secretariat to which he/she is assigned, carrying out his/her tasks under the supervision of a staff member - the supervisor.
Participate to a project to improve ICTS’ automatic server deployment and configuration processes based on Ansible. Bring more flexibility and variability into the process so that it could allow the automatic creation and deployment of a larger number of different types of servers based on server roles. The objective is to reduce the manual effort and time required to customize new servers during the post-installation phase. This project would improve ICTS dev-ops capacity and security posture. Participate to a project to migrate the existing server monitoring system to a new system, and conduct an analysis to 1.check for any gaps between the current server configuration and what is being monitored, 2.adjust threshold and alerts to ensure a proactive supervision of all servers, 3.collect and/or correct any piece of information currently missing or not up to date in our inventory systems. Contribution to the above projects may involve different activities, which will be assigned to the intern depending on the individual's background and experience.
Such activities may include, but are not limited to:
- Contributing to the specification and design of large or complex systems.
- Defining the required characteristics and performance of the system, resolving potential conflicts between user requirements.
- Participating in major aspects of network specification and design within the organization.
- Contributing to the definition of network design policies, philosophies and criteria covering connectivity, capacity, interfacing, security, resilience, recovery, access and remote access.
- Reviewing others' systems designs to ensure selection of appropriate technology, compliance with standards, efficient use of resources, and integration of multiple systems and technology.
- Evaluating and undertaking impact analysis on major design options and assesses associated risks. Ensuring that the system design balances functional, service quality, security and systems management requirements.
- Participating in preparing user requirements.
- Identifying and engaging with users/ stakeholders.
- Analyzing qualitative data (e.g. from site visits) and presenting the data in ways that can be used to drive design. Specifying measurable criteria for the required usability of the system. Defining test conditions and acceptance criteria for given requirements.
- Assisting in the preparation of project plans and cooperates with business assurance and project staff to define resource requirements.
- Providing advice on technical aspects of system development and integration and ensuring that relevant technical strategies, policies, standards and practices (including security) are applied correctly.
- Maintaining awareness of opportunities provided by new technology to address challenges or to enable new ways of working.
- Identifying new and emerging hardware and software technologies and products based on own area of expertise, assessing their relevance and potential value to the organization, contributing to briefings of staff and management, performing publications support activities such as drafting, illustrating, printing, etc.
- Understanding Information Technology service design and management concepts, tools and methods and the way in which they are implemented.
More generally, interns shall:
1.Observe all applicable rules, regulations, instructions, procedures and directives of the Organization notwithstanding their status as described in section 4 of the UN Internship Programme Administrative Instructions ST/AI/2000/9 & ST/AI/2005/11;
2.Provide the receiving departments/offices with a copy of all materials prepared by them during the internship. The UN shall be entitled to all property rights, including but not limited to patents, copyrights and trademarks, with regard to material which bears a direct relation to,
3. or is made in consequence of, the services provided under the internship. At the request of the UN, the interns shall assist in securing such property rights and transferring them to the UN in compliance with the requirements of the applicable law;
4.Respect the impartiality and independence required of the UN and of the receiving department/office and shall not seek or accept instructions regarding the services performed under the internship agreement from any Government or from any authority external to the UN;
5.Unless otherwise authorized by the appropriate official in the receiving department/office, they may not communicate at any time to the media or to any institution, person, Government or any other external source any information which has become known to them by reason of their association with the UN or the receiving department/office, that they know or ought to have known has not been made public. They may not use any such information without the written authorization of the appropriate official, and such information may never be used for personal gain. These obligations also apply after the end of the internship with the UN; and
6.Refrain from any conduct that would adversely reflect on the UN or on the receiving department/office and will not engage in any activity which is incompatible with the aims and objectives of the UN.
- Shows pride in work and in achievements;
- Demonstrates professional competence and mastery of subject matter;
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
- Is motivated by professional rather than personal concerns;
- Shows persistence when faced with difficult problems or challenges;
- Remains calm in stressful situations.
- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
- Keeps abreast of available technology
- Understands applicability and limitations of technology to the work of the office
- Actively seeks to apply technology to appropriate tasks
- Shows willingness to learn new technology
To qualify for an internship with the United Nations, applicants must meet one of the following requirements:
(a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s level or equivalent).
Interested candidates must be pursuing or pursued their degree in areas related to this Job Opening.
No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.Languages
English and French are the working languages of the United Nations Secretariat. For this internship, fluency in English is required. Knowledge of another United Nations official language would be an advantage (i.e. French, Arabic, Chinese, Russian or Spanish).
Potential candidates may be contacted by the hiring team directly if further information is needed during the review of their application.
Due to the high volume of applications received, only candidates who have been short-listed will be contacted.
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Completed online application (Cover Note and Personal History Profile) is required.
Incomplete applications will not be reviewed.
The cover note must include:
- Date of availability.
- Title of degree you are currently pursuing.
- Graduation date (when will you be/have graduating/graduated from the programme?).
- IT skills and programmes that you are proficient in.
- Top three areas of interest.
- Explain why you are the best candidate for this specific internship.
- Explain your interest in the United Nations Internship Programme.
In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted.
There should be no expectation of employment by the United Nations upon completion of the internship.
Interns are responsible for all internship-related expenses that they incur. The United Nations accepts no responsibility for costs arising from accidents and/or illness incurred during an internship. Therefore, upon award of an internship, interns are responsible for securing adequate insurance coverage and are required to sign and return a statement confirming their understanding and acceptance of these conditions of service.
A person who is the child or sibling of a staff member shall not be eligible to apply for an internship at the United Nations. An applicant who bears to a staff member any other family relationship may be engaged as an intern, provided that he or she shall not be assigned to the same work unit of the staff member nor placed under the direct or indirect supervision of the staff member. For purposes of this instruction, "child" means (i) the child of a staff member; (ii) the child of the spouse of a staff member (stepchild); and (iii) the spouse of a child of a staff member or a staff member's spouse (son- or daughter-in-law). "Sibling" includes the child of both or either parent of a staff member and the child of the spouse of a parent of a staff member (that is, also half- and step-sibling).
Candidates of certain nationalities must obtain a visa authorizing their stay in Switzerland before they depart for Geneva to begin their internship. While this is the overall responsibility of the selected candidate, we will provide information and supporting documents in this regard.
**In the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship.
**Dans le contexte de la pandémie de maladie à coronavirus (COVID-19), et compte tenu des contraintes liées à la délivrance des visas, aux voyages internationaux et à l’accès aux locaux de l’ONU, il peut être demandé aux candidates et candidats d’effectuer leur stage à distance, en tout ou en partie.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.