The Caribbean Development Bank (CDB/the Bank) is seeking to recruit a dynamic professional for the role of Information Technology Officer (Information & Records Management). The successful candidate will be based at CDBโs headquarters in St. Michael, Barbados.
THE ROLE
The successful candidate will play a critical role in the efficient organisation, maintenance, and retrieval of company information and records. They will be responsible for implementing best practices in information and records management, with a primary focus on utilizing SharePoint as the central platform. This role demands a detail-oriented, tech-savvy professional with a strong commitment to data integrity, compliance, and accessibility.
KEY RESPONSIBILITIES
The Information Technology Officer (Information & Records Management) will be responsible for:
- Information and Records Management Strategy: Support the development and implementation of a comprehensive information and records management strategy aligned with organizational goals. Leverage SharePoint's capabilities to enhance data management and accessibility.
- SharePoint Administration: Serve as the primary administrator for SharePoint, including configuring document libraries, managing permissions, and ensuring proper access controls are in place.
- Records Retention and Disposal: Establish and maintain records retention policies in compliance with legal and regulatory requirements. Ensure timely disposal of records that have reached the end of their lifecycle.
- Metadata Management: Define and enforce metadata standards to improve searchability and categorization of documents within SharePoint.
- User Training and Support: Provide training and support to employees on proper document management practices within SharePoint, including version control and metadata tagging.
- Security and Compliance: Ensure that all information and records stored in SharePoint are secure, confidential information is appropriately protected, and compliance with relevant data protection regulations is maintained.
- Document Workflow Automation: Implement workflows and automation within SharePoint to streamline document approval, review, and archiving processes.
- Quality Assurance: Regularly audit SharePoint content to ensure accuracy, completeness, and adherence to established guidelines.
- Collaboration and Integration: Facilitate collaboration among teams by optimizing SharePoint for document sharing and co-authoring. Integrate SharePoint with other relevant tools and systems as needed.
- Continuous Improvement: Stay updated on industry best practices and technology advancements to propose and implement improvements in information and records management processes.
QUALIFICATIONS AND COMPETENCIES
The successful candidate should have:
- Bachelorโs degree in Science, Information Management, Library Science, or a related field.
- Proven experience in information and records management, with at least three (3) years of hands-on experience with SharePoint.
- A strong understanding of information governance principles and records management standards.
- Familiarity with relevant regulatory frameworks (e.g., GDPR, HIPAA) and compliance requirements.
- Proficiency in SharePoint administration and configuration.
- Ability to work independently and collaboratively in a team environment.
A graduate degree in Science, Information Management, Library Science, or a related field will be considered an asset.
Function-Specific Competencies
The Information Technology Officer (Information & Records Management) must demonstrate strong ability to:
- Champion innovation and institutional change.
- Take a consultative and collaborative approach to problem-solving.
- Refine and present complex/technical subject matter to stakeholders, at any level.
- Operate with sensitivity in a diverse, multicultural environment and to build effective working relationships at all levels.
โโโโโโโ
- Detail-oriented with strong problem-solving abilities.
โโโโโโโโโโโโโโ
- Excellent communication skills, both written and verbal.
โโโโโโโ
Organisational Competencies
The successful candidate should demonstrate a strong proficiency in the following competencies:
Competency
Definition
- Excellent communication skills, both written and verbal.
- Detail-oriented with strong problem-solving abilities.
- Operate with sensitivity in a diverse, multicultural environment and to build effective working relationships at all levels.
- Refine and present complex/technical subject matter to stakeholders, at any level.
- Take a consultative and collaborative approach to problem-solving.
- Champion innovation and institutional change.
- Ability to work independently and collaboratively in a team environment.
- Proficiency in SharePoint administration and configuration.
- Familiarity with relevant regulatory frameworks (e.g., GDPR, HIPAA) and compliance requirements.
- A strong understanding of information governance principles and records management standards.
- Proven experience in information and records management, with at least three (3) years of hands-on experience with SharePoint.
- Bachelorโs degree in Science, Information Management, Library Science, or a related field.
- Continuous Improvement: Stay updated on industry best practices and technology advancements to propose and implement improvements in information and records management processes.
- Collaboration and Integration: Facilitate collaboration among teams by optimizing SharePoint for document sharing and co-authoring. Integrate SharePoint with other relevant tools and systems as needed.
- Quality Assurance: Regularly audit SharePoint content to ensure accuracy, completeness, and adherence to established guidelines.
- Document Workflow Automation: Implement workflows and automation within SharePoint to streamline document approval, review, and archiving processes.
- Security and Compliance: Ensure that all information and records stored in SharePoint are secure, confidential information is appropriately protected, and compliance with relevant data protection regulations is maintained.
- User Training and Support: Provide training and support to employees on proper document management practices within SharePoint, including version control and metadata tagging.
- Metadata Management: Define and enforce metadata standards to improve searchability and categorization of documents within SharePoint.
- Records Retention and Disposal: Establish and maintain records retention policies in compliance with legal and regulatory requirements. Ensure timely disposal of records that have reached the end of their lifecycle.
- SharePoint Administration: Serve as the primary administrator for SharePoint, including configuring document libraries, managing permissions, and ensuring proper access controls are in place.