Information Technology (IT) e-Tracker (Special Services Agreement), SSA/G7

..

Qualifications

Terms Of References – Information Technology (IT) e-Tracker, SSA/G7

1.       Area of expertise : Information Technology (IT) e-Tracker, SSA/G7

2.       Purpose of this SSA    

Provide technical support for the day-to-day monitoring of the functionality of immunization e-tracker and   improvement of the system at all levels of health information system as required and support health facilities to improve data collection and reporting into the system.

3.       Background    

The immunization information system has played a critical role in producing the information that guided strategic interventions to strengthen the immunization system. It is therefore important to have real time information that fulfills the criteria of quality, coverage, and credibility to timely address gaps and challenges.

With the support of partners, the immunization information system shifted from paper based to electronic immunization registry in the framework to enable the system to produce real time and high-quality data to support evidence for decision making towards improving the program performance and management. An immunization e-tracker software was established into DHIS-2 and deployed in all health centers. Key users were trained, and computers (desktop) were distributed to support data management. Since September 2019, the immunization e-tracker has been deployed in all health center and data are being uploaded into the system. However, day to day management of the system and addressing the users’ concerns have been challenging, highlighting the need of permanent IT officer support to perform all the real-time trouble shooting   to improve the functionality of the system and ensure the continuous capacity building of the end users

Under the overall guidance of WHO Representative Rwanda, and the direct supervision of the UCN Team Lead and WHO EPI Technical Officer, in collaboration with the Maternal Child and Community Health (MCCH) division, the incumbent  will provide support for immunization data management, ensuring the e-tracker is fully functional and end users are regularly updated and supported for  the functionality and use  of the system. 

4.       Qualifications, experience, skills and languages                                          

Educational Qualifications:  

Essential: Completion of secondary school education in Information Communication Technology  with training in Computer Science or Telecommunication or related area (Microsoft Certified Software Engineer or Cisco Certified Network Administrator).

Desirable: University degree in Information Technology, Computer Science or similar with additional professional trainings/specialization in DHIS-2.

Experience  

Essential: At least ten (10) years of  demonstrated working experience in Information and Technology

Desirable:

• At least five years of working experience in health information management system, especially in  DHIS-2 customization and management,  and proven experience in DHIS-2 implementation and virtualization platforms, software change management, user acceptance testing and end user training.

• Previous experience with WHO or other UN agencies, immunization teams and health cluster partners, recognized humanitarian organizations or a non-governmental organization is an added advantage. 

Skills/Knowledge:

Essential:

• Excellent communication and presentation skills with ability to write in a clear and concise manner and give technical advice and guidance taking into consideration the views of multiple stakeholders and partners in resource-limited contexts.

• Proven ability to promote consensus, communicate progress and results, and resolve issues in a proactive manner, while ensuring effective work practices and ethics.

Languages and level required (Basic/Intermediate/Expert):

Essential: Excellent knowledge of English

Desirable: Working knowledge French 

5.       Location  

The duty station of the  SSA will be based in Kigali, Rwanda at WHO country office, but working on daily basis with counterparts at Rwanda Biomedical Center.

6.       Travel

The incumbent will be expected to travel nationally as necessary to oversee and support the IT e-Tracker in Immunization. 

7.       Remuneration and budget 

Remuneration:  Monthly salary will be RWF 2,229,083 and 30 days of annual leave.

a.       Expected duration of contract : 7 Months

8.       Please add the name of the following:

a.       Hiring Manager: Dr Marie Rosette NAHIMANA

b.       Collaborators (more than one if needed): Ms Bongiwe MAHLANGU, Mrs Emerthe Kamagaju,       Dr Jules MUGABO SEMAHORE

c.       Admin focal point: Mr Yusuph MWEMTSI

Duration of the advertisement is 2 weeks unless informed otherwise. The hiring manager will receive a notification from Stellis when the consultancy/SSA has been posted.

ADDITIONAL INFORMATION:

• This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
    • A written test and/or an asynchronous video assessment may be used as a form of screening.
      • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
        • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
          • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
            • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
              • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
                • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
                  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
                    • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
                      • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
                        • For information on WHO's operations please visit: http://www.who.int.
                          • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
                            • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
                              • This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
                                • In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates