Information Technology Intern

Work LocationUN-House ESCWA Expected duration6 months Duties and ResponsibilitiesBackground: This position is located in the Data Science and Decision-Support Division. The Data Science and Decision-Support Division (DSDSD) is part of ESCWA's broader modernization and innovation efforts, providing advanced analytics and decision-support services within ESCWA, other UN entities, and Member States. Aligned with the UN 2.0 agenda and grounded in strategic foresight, DSDS leverages data-driven insights, emerging technologies, and scenario based planning to anticipate trends and proactively inform policymaking and operations. Its core functions include data integration and management; data quality assurance; advanced analytics and modeling; machine learning and artificial intelligence solutions; real-time dashboards and performance reporting; and data visualization and business intelligence and the design and development of specialized digital decision-support tools. Through these capabilities, DSDS empowers evidence-based decision-making, fosters organizational efficiency, and catalyzes strategic innovation across the region, supporting sustainable development outcomes regionally and globally. Under the supervision of the Chief of the Decision-Support and Data Science Division and in close collaboration with the Digital Infrastructure team, the Intern shall work closely with experienced IT professionals, gaining hands-on experience and exposure to real-world Infrastructure, network and Cyber-security monitoring systems. This internship serves as a valuable learning opportunity, allowing individuals to apply theoretical knowledge in a practical setting and build a foundation for a successful career in Monitoring and Troubleshooting IT systems. The Systems monitoring intern will support the development of ESCWA's IT services monitoring program by early identification of problems and risks, and coordinating with relevant stakeholders to minimize its impact on service delivery. The intern will work with the Cloud & Infrastructure, and Cyber Security teams. Duties and Responsibilities: During this internship, the intern will be working on the following tasks: - Assist in monitoring and investigating ICT infrastructure systems i.e. SIEM, Network monitoring, Identity service engine, Wireless controller, etc. - Assist in monitoring ICT infrastructure, including network access, , system logs, wireless connectivity, and general network performance. - Assist in monitoring cybersecurity systems such as log analysis tools, endpoint protection, firewalls, and intrusion detection systems - Assist in vulnerability assessments for specific applications, services, networks and servers - Assist in reviewing and tracking identified vulnerabilities and supporting responses to cybersecurity events - Assist in digital forensic analysis, audits, risk assessments and penetration tests - Assist in developing scripts to help analyze logs - Assist in developing and maintaining cybersecurity tools and applications - Assist in performing compliance audits against enterprise security controls - Assist in creating runbooks, playbooks, security guidelines, and procedures - Assist in research on cybersecurity topics relevant to cybersecurity - Assist the infrastructure and Cybersecurity Operations team to track vulnerabilities and problems identified The duration of a United Nations internship is for a minimum of two months on a full-time basis - this may be exceptionally extended for a maximum period of six months. Qualifications/special skillsTo qualify for an internship with the United Nations Internship Programme, the following conditions must be met: 1. Applicants must: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum bachelor's level or equivalent); or (c) have graduated with a university degree (as defined above); 2. Applicants must: (a) be computer literate in standard software applications. (b) have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the UN Charter; and (c) have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. No previous work experience is required for this job opening. LanguagesEnglish and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English is required and knowledge of Arabic is desirable. Note: “Fluency” equals a rating of ‘fluent’ in all four areas (speak, read, write, and understand) and “Knowledge of” equals a rating of ‘confident’ in two of the four areas. Additional InformationA completed online application must include, beside the mandatory Personal History Profile, a Cover Note mentioning the following: • Degree Programme (what are you currently studying?). • Graduation Date (when will you graduate or when did you graduate from the programme?). • List of the IT skills and programmes that you are proficient in. • List of your top three areas of interest. • Explanation of why you are the best candidate for this specific internship. • Explanation of your interest in the United Nations Internship Programme. In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Incomplete applications will not be reviewed. The United Nations accepts no responsibility for the medical insurance of the intern or costs arising from injury, illness or death that may occur during an internship. Therefore, upon awarding an internship, candidates will be required to sign a statement confirming their understanding and acceptance of the conditions of service. Applicants for internship must show proof of valid medical insurance coverage to cover the full period of the internship at the duty station and provide a medical certificate of good health prior to the commencement of the internship. The United Nations accepts no responsibility for loss or damage to personal effects that may occur during the internship. This position allows for flexible working arrangements, contingent upon written agreement by the receiving entity. Interns under these arrangements must commit to an equivalent of at least two months full-time work and complete their internship within six months. Intern Specific textInterns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.