The role of the technical HR assistant - IBVs - is to support the effective operation of the NRC HR unit. The HR Technical Assistant - IBVs - will be responsible for maintaining the IBVs Database, issuing volunteer agreements, inductions, work injuries, payment, attendance system, supporting the recruitment process and the files archiving tasks.ย
Roles and Responsibilities
Generic responsibilities (max 10)ย
Adhere to NRC policies, tools, handbooks, and guidelines.ย Responsible for organizing and delivery of tasks in line with priorities and standards.ย Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team.ย Use initiative in day-to-day problem solving in line with agreed procedures, priorities and standards for the area of work.ย Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC. ยSpecific responsibilitiesย
Responsible for the recruitment process of IBVs and issuing their volunteering agreement package this includes advertising & registration, longlisting, testing, checking eligibility, documenting, filling, and following up on their personal and recruitment files and tracker.ย Responsible for issuing ID and NRC emails for volunteers and delivering NRC visibility.ย Responsible for the induction and training sessions for the new volunteers when requested.ย Responsible for following up on the personal files for all volunteers under the HR - IBV unit and filing and archive all IBV relevant documents soft and hard copies.ย Responsible for maintaining accurate data for all volunteers under the HR - IBV unit, this includes the E-wallet data for monthly salary.ย Support in exporting payment information monthly.ย Ensure submitting the volunteers WDPs and achieving them in a timely manner.ย Regular follow up and reporting on IBVs dropouts and agreements extensions with relevant NRC and UNHCR staff.ย Following up on IBVs leave trackers with programs and ensuring that that all relevant IBV SOPs are implemented and adhered to.ย Support HR - IBV unit in building trust and safe environment for IBV to be able to support them in a professional manner.ย Represent NRC in relevant meetings upon request.ย Focal point for volunteers in camps.ย Support in HR Personnel for the Camps national staff when needed.ย Other tasks assigned by the line manager.ยCritical Interfacesย
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are.ย
Relevant core competency implementation staffย Support teams, Finance, HR, Admin and Logisticsย Protection staffย M&E department.ยScale and scope of positionย
Staff: None.ย Stakeholders: INGOs, beneficiaries, UN agencies.ย Budgets: None.ย Information: Office 365ย Legal or Compliance: Code of Conduct, Internal Regulations.ยCompetenciesย
Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:ย
1. Professional Competenciesย
Generic professional competencies for this position:ย
Experience in working within technical expertise area in a humanitarian/ recovery context.ย Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification.ย Previous experience of working in complex and volatile contexts.ย Documented results related to the positionโs responsibilities.ย Good knowledge of English.ยContext/specific skills, knowledge, and experience:ย
Qualification requirement: Vocational/Tawjihi degree or equivalentย Years of Experience: 1ย2. Behavioral Competencies (max 6)ย
Handling insecure environmentsย Planning and delivering results.ย Communicating with impact and respectย Coping with Changeย Managing resources to optimize results.ย Initiating action and changeยย
Performance Managementย
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:ย
The Job Descriptionย The work and Development Planย The NRC Competency Frameworkย