Contextย
Mali is facing a complex humanitarian crisis since 2012 as the multiplicity of non-state armed groups (NSAGs) continue to conduct incursions across different regions of the country. As of 2022, the vicious cycle of attacks and insecurity have rapidly spread further down to the southern part of the country, causing increased fragility and an unprecedented humanitarian crisis in the country.ย ย
The Norwegian Refugee Council has been working in Mali since 2013. The organization has a coordination office in Bamako, and field offices located in Mopti (with satellite offices in Tenekou, Koro and Djenne), Tombouctou (with a satellite office in Goundam), Gao and Menaka. A new field office will be operational effective January 2023 in Segou region.ย
To meet the needs of populations affected by conflict, displacement and climatic hazards, NRC implements programs in Education, Shelter/WASH, Rapid Response Mechanisms (RRM), Information Counselling and Legal Assistance (ICLA), Livelihoods and Food Security, Humanitarian Mediation and Protection from violence.ย
More info about our mission in Mali here.
Role and responsibilitiesย
The purpose of the Head of Support position is to ensure that all support functions are providing high quality and efficient support programme implementation.ย
Line management for support managers including Finance, HR & Admin, Logistics and ICTย Member of the Country Management Group (CMG)ย Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirementsย Facilitate the support functionโs strategic input to the development of the Country Strategy and Plan of Actionย ย Provide input on operational support in proposal development, and to coordinate and align operational support with programme plansย Responsible for ensuring quality support to project implementation.ย Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needsย Responsible for the strategic development of country structures, technical systems, human resource capacity and allocationย Responsible for development of new country specific technical SOPs, guidelines and toolsย Responsible for organisational learning related to programme supportย Responsible for technical capacity building of support staffย ยSpecific responsibilitiesย ย
Ensure the development, implementationย and maintenance of compliance measures in the support departmentย Ensure internal control systems are strengthened and enforcedย Provide technical support to all areas in HR, Finance logistic and ICT domain where it is needed.ย ย Lead the country officeโs efforts to ensure cost effective delivery of all support functions, identifying opportunities for cost savings and new and effective ways of working adapted to the changing operational landscape.ย ย Guide and support the NRC Maliโs approach to capacity building and training for the country workforce.ย ย Support improvement in country officeโs compliance system, ensuring the country delivers programmes with the highest adherence to donor and NRC global compliance standards.ย Development and implementation of in-country policies, and strategies related to financial management, risk management, budgeting and funds managementย ย Technical development and continuous adaptation of NRCโs financial and logistics management systems, procedures and tools through innovation, in close cooperation with other departments, donors, NGO partners, and Regional Office.ย Ensure smooth communication between Bamako and field teamsย Participate in support related meetings with other INGOs and/or UN agenciesย Reinforce anti-corruption controls and lead investigations when neededย Ensure compliance with local legislation and provide support regarding all legal issuesย May be required cover as interim CD when the CD is out of the countryยย What we look for someone with:
Behavioural competencies necessary for this role are:ย
Strategic thinkingย Managing performance and developmentย Empowering and building trustย Managing resources to optimize resultsย Analyzingย Handling insecure environmentsยMore info abotu the role here!
What We Offer
Female candidates are strongly encouraged to join our workย culture that empowersย every employee to share ideas and take responsibility:ย At NRC we think outside the box. We encourage ideas andย give responsibility to all employees at all levels, to help solve the complex issues that we face.ย You will have many opportunities to be heard and take the initiative.
12 months contract Grade 11ย on NRC salary scale Location: Bamako, Mali with some travels involved An opportunity to match your career to a compelling cause A chance to meet and work with people who are the best in their fieldsDeadline to apply: 11/06/2023
To apply as an internal candidate, click on the suitcase iconย โI am an employeeโย on the top right of the page to be redirected to NRCโs internal career site.
Reach out to cwa.recruitment@nrc.no to contactย the recruitment team; quote the full name of the advert on your subject line. Applications sent via email will not be accepted. Please check your application status on your NRC application profile. The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country. Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.