Mission and objectivesOur values, our DNA WHO, as the directing and coordinating authority on international health within the United Nations system, adheres to the UN values of integrity, professionalism and respect for diversity. The values of the WHO workforce furthermore reflect the principles of human rights, universality and equity established in WHOโs Constitution as well as the ethical standards of the Organization. These values are inspired by the WHO vision of a world in which all peoples attain the highest possible level of health, and our mission to promote health, keep the world safe and serve the vulnerable, with measurable impact for people at country level. We are individually and collectively committed to put these values into practice.
ContextWe are looking for a skilled Online Volunteer who can help us design and implement a tool using Microsoft Lists. This tool will support the planning, scheduling, and approval process (by at least 3 person) for communication products such as social media posts, website content, and events. It will also enable us to track social media metrics and email campaign performance, ensuring greater efficiency in managing our communication workflows.
Task DescriptionIn particular, the Online Volunteer, who under the guidance of the External Relations Officer and in close collaboration with the IT and communications team will support us by producing one software communication tool solution and assigned with the following tasks: 1. Understand WHO needs for the tool to be developed according to it. To better understand the needs and ensure the requirements is clear the Online Volunteer will have close meetings with WHO IT and Comms teams. 2. Develop one software communication tool solution that includes the following key features. Key Features of the proposed Tool/Solution Communication Planning and Scheduling: โข Microsoft Lists to improve our central communication planning tool. Or any other free softwareif needed. โข Users can create and manage communication plans, assign tasks to responsible persons, and set deadlines for social media posts, website updates, events, and other communication products. โข Columns could include fields for the type of content (e.g., social media, press release, website), assigned person, deadlines, donors, approval by 3 at least person, actual clearance process status, impact metrics, and notes. โข The tool must accept files in the following extensions: .doc, .pdf, .jpg, .png, .xls โข Define roles for authors, reviewers, and approvers with real time updates on approval status; โข Implement features for assigning tasks, setting priorities, and generating reminders. โข Notify higher-level users for delayed approvals Approval Workflow for Communication Products: โข Set up approval workflows with a simple (โapproved clickโ that can be monitored and certified) โ providing notifications to approver as well as requestor. โข Enable version tracking and automated status updates. Social Media and Website Tracking: โข Track performance of communication products across social media platforms (e.g., likes, shares, comments, etc.). โข Provide metrics from each communication product (e.g., social media impact, website traffic) and generate statistical reports.
Competencies and values
Living conditions and remarks